really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
63,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Ram 2500 body / paint problems

body / paint problem

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2003 Dodge Ram 2500 Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #83

Oct 232008

Ram 2500 8-cyl

  • 100,000 miles


The dashboard is cracking and caving in on itself as a result the lights go on and off while driving. Several other electrical problems are hapening.

- Willis, TX, USA

problem #82

Sep 122012

Ram 2500

  • 110,000 miles
The dash in my truck has cracked from the from to the rear of the dash like alot of the dodgeram have done but yet there has not been a recall for this issue. What is it going to take before anyone does anything about this issue. Is someone waiting to have a airbag go off and send the dash in little pieces or one large piece to cause a fatal accident or what this is a safety issue.

- Huber Heights, OH, USA

problem #81

Jan 022006

Ram 2500 6-cyl Diesel

  • 51,500 miles
On my Dodge quad cab 2500 front dash, I noticed a small crack starting at near the speaker grill in 2006, and thought it was an isolated case. Over the years since 2006, the front dash has completely failed due to numerous major cracks in all locations and going in various directions. The truck has always been garaged and pieces of the dash now have fallen down to inaccessible areas below the dash. It has been documented for various years that these dashes have been made from an inferior grade plastic prone to cracking and it is a major safety hazard. Because it becomes so brittle and prone to cracking, that during an accident, the dash could shatter and injure the occupants.

- Burbank, CA, USA

problem #80

Nov 292012

Ram 2500 4WD 8-cyl

  • 93,000 miles


Got into truck to take a ride and noticed the dash was cracked in two places. I'm afraid the thing is going fly into the face of someone on the passenger side if I'm in an accident.

- Fair Oaks Ranch, TX, USA

problem #79

Oct 012012

Ram 2500 8-cyl

  • 175,000 miles
Dash began cracking and now pieces falling down while driving. I purchased a replacement from a junk yard and had it installed. Now this one is also cracking and won't be long until its as bad as the original. Dodge wants $800 for a new one and it will cost me another $335 to have it installed. This is ridiculous. What kind of material could possibly have a shelve life of exactly 10 years. Secondly how can the new replacement (that will also have a 10year shelve life) be so expensive? my son drives a 20year old Ford truck and the dash is perfect. I used to love this truck and now we hate it. So frustrating.

- Kennesaw, GA, USA

problem #78

Jul 052011

Ram 2500 6-cyl Diesel

  • 65,000 miles
I'm the first owner of this vehicle and the dash started cracking at 65,000 miles. So far there are 5 different cracks.

- Bartlesville, Oklahoma, OK, USA

problem #77

Apr 182012

Ram 2500 6-cyl Diesel

  • 61,000 miles


My dash board on my 2003 Dodge Ram 2500 with only 60,000 miles is falling apart, then it falls little piece of it in my ac vent cause pieces to fly out if you put it on defrost. Very dangerous. Also the whole dash is falling in and if the air bags go off the dash pieces could easily kill or hurt you. The dealer says that it is out of warranty and that's all.

- Boca Rato , FL, USA

problem #76

Dec 302011

Ram 2500 6-cyl Diesel

  • 125,000 miles
Dash board is cracked in multiple spots.

- Grandview, MO, USA

problem #75

May 262012

Ram 2500 6-cyl

  • 124,000 miles
I purchased the truck with 124,000 miles and noticed the dash was cracked on my drive from Tennessee back to Florida. It makes noise, looks like crap, and keeps me from setting anything on the dash board. This is something that is veryyyyyyyyyyyyy common on Dodge, if not a right of passage. They need to address the issues and step up and take care of Dodge owners. Dodge, you were cheap on the manufacturing, now you need to make it right.

- Odessa, FL, USA

problem #74

Apr 142010

Ram 2500 6-cyl Diesel

  • Automatic transmission
  • 120,000 miles
The contact owns a 2003 Dodge Ram 2500. While attempting to use the heating system in the vehicle, the contact noticed that the switch which controlled the flow of the air would not function. The vehicle was taken to the dealer where the contact was informed that the blend door needed to be replaced. The vehicle was not repaired. The current mileage was 193,000 and the failure mileage was 120,000. Updated 05/11/12 the consumer stated the dash was cracked. 05/21/12

- Hickory, NC, USA

problem #73

Apr 232010

Ram 2500 6-cyl Diesel

  • miles


Dash cracked for no reason what so ever. Started with small crack passenger side, now extends up to windshield and air vent register has fallen out because there is nothing there to freakn hold it in place and everybody wants to act this is acceptable equipment failure. You guys need to do the right thing and issue a recall to have these dashes fixed. You borrow money from the government for bailouts while paying yourselves multimillion dollar salaries and putting the screws to the consumer. How do you sleep at night?

- Jefferson, TX, USA

problem #72

Jan 012006

Ram 2500

  • 70,000 miles
The contact owns a 2003 Dodge Ram 1500. The contact stated that the dashboard was fractured, causing small fragments to fall into the vents. Once the ventilation system was activated, the contact stated that those small fragments would fly out of the vents and into her eyes. The dealer did not offer any assistance. The manufacturer failed to offer any assistance either since there were no recalls addressing the failure. No repairs were performed. The failure mileage was 70,000 and the current mileage was 180,000.

- Cantonment, FL, USA

problem #71

Feb 012010

Ram 2500 6-cyl Diesel

  • miles
Dash board on 2003 Dodge Ram 2500 is cracked in multiple areas. Windshield defroster vent panels have crumbled and fallen into the air handler system causing defroster to stop functioning.

- Pflugerville, TX, USA

problem #70

Jan 012009

Ram 2500 6-cyl Diesel

  • miles
Defective dash plastic started cracking 4 years since new sharp edges safety hazard.

- Pearland, TX, USA

problem #69

Jan 042010

Ram 2500

  • 60,000 miles
The dashboard in my 2003 has alot of cracks and now pieces are falling into the vents. This is a safety hazard to have pieces of the dashboard breaking off, it's just a matter of time before the entire dashboard caves in.

- Fort Worth, TX, USA

problem #68

Nov 012010

Ram 2500

  • 80,000 miles
All Dodge Ram from 2000-2005 have dash problems. They break and fall apart. They cost around $1500-1800 to get them replaced. They don't tell you when you buy it. So why does the NHTSA not do anything about it. If you have wreck and the airbags deploy, there are sharp edges in between you and the bags. They will cut your face, arms, or worse kill you. Is it going to take innocent people getting murdered by Dodge's negligence for somebody to do something. They are defective. Make Dodge recall the dash and install a new safer one. I do not want people to be killed, including myself and family.

- Jackson, MS, USA

problem #67

Dec 102008

Ram 2500

  • 65,000 miles
Dash started cracking around 65,000 miles and keeps cracking. The cracks have caused the dash to separate causing the defroster vents not to blow correctly across windshield ( will not defrost). Dash is starting to drop down in different areas which may cause electrical failures or electrical fire. Truck is in pristine condition ( other than dash) with only 80,000 miles.

- Benbrook, TX, USA

problem #66

Jan 012009

Ram 2500 6-cyl Diesel

  • 130,000 miles
The plastic dash cracked resulting in the air conditioner and defroster not operating correctly. Pieces of foam are coming out of the A/C registers and blowing into my face almost hitting me in the eye on occasion. The plastic dash is obviously made of defective material. I have never seen a dash crack into pieces this badly.

- Seadrift, TX, USA

problem #65

Oct 152011

Ram 2500

  • 29,370 miles
Truck gets a severe wobble when it goes over rough spot in road and the wobble is so severe that it is all a person can do to hang on without wrecking to get the truck slowed and stopped.

- Glasgow, KY, USA

problem #64

Sep 302009

Ram 2500

  • 85,000 miles
I was driving on a four lane highway at 65-70mph. I heard a loud "snap" noise and notice the dashboard on the passenger side had a 8-12" crack on the top and about a 4-7" on the front, directly in the area of the passenger air bag. This can not be safe! it also displays some poor integrity of construction and/or materials used. Since the incident, the dash has continued to crack and split further. The Dodge dealership turned me away and explained it "wasn't their problem"....

- Fairview, KS, USA

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