really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
63,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Ram 2500 body / paint problems

body / paint problem

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2003 Dodge Ram 2500 Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #63

May 012011

Ram 2500

  • miles


My 2003 Dodge Ram has a cracked dashboard.

- Greenwood, SC, USA

problem #62

Jul 072011

Ram 2500

  • 80,000 miles
Dash is cracking in several places.

- Fairview, TN, USA

problem #61

Mar 102009

Ram 2500 4WD 8-cyl

  • 28,000 miles
I have a 2003 Dodge Ram 2500. We have been noticing our dashboard cracking more and more. It should not been detiorating before we get it paid off. I feel as though it is a defect in the model. And I think Dodge company should recall this issue and fix this at no cost to me.

- Travelers Rest, SC, USA

problem #60

Mar 162006

Ram 2500 6-cyl Diesel

  • 85,000 miles


2003 Dodge Ram 2500 cracked dash.

- Auburn, GA, USA

problem #59

May 152010

Ram 2500 6-cyl

  • 120,000 miles
The dash on my 2003 Dodge Ram 2500 pickup has started cracking, as has thousand of other Dodge pickups, which when the condition worsens to where the vehicle is dangerous to the occupants.I along with thousands of other Dodge pickup owners would like for someone to be able to force the Chrysler Corp.to make recall on all affected vehicles notably year models 2000-2004. Dealers want up to $1,500 to repair then in a few years the new dash starts cracking.please help Dodge truck owners!

- Keller, TX, USA

problem #58

Nov 082010

Ram 2500

  • 100,000 miles
Dodge Ram 2500 dashboard is cracked in several places. The main crack is on the passenger side right by the airbag. There are several other cracks throughout the dashboard.

- Royal Palm Beach, FL, USA

problem #57

May 152011

Ram 2500

  • miles


I own a 2003 Dodge Ram 2500. The dash board has one large crack/hole and multiple little cracks throuout from the drivers side to the passenger side, and front to back. The plastic is brittle and I am concerned that during a crash the pieces will become projectiles and shards that could punture airbags and people causing serious injury. I checked into replacing the part only to find that this is a problem with many of the truck lines of Dodge from 1998 through 2006 and the replacements are of the same material and would be prone to crack in short time just as the original dases had. As a former firefighter having responded to many accidents I see this as a time bomb to a death that is not neccessary if it hasn't already happened. The dash, I thought, was supposed to remain flexible for the deployment of airbags but instead will be shattered by the airbag deployment and be blown right into the face of the very person they were supposed to protect causing in all likelyhood severe injuries.

- Bartow, FL, USA

problem #56

Jul 012010

Ram 2500

  • miles
Dodge 2500 slt has a severely cracked dash with multiple very sharp and jagged edges... its made of very poor and brittle plastic and because its in the dash poses a significant hazard to the airbag deployment and or persons thrown forward onto the dash. Dodge knows this is a problem and hasn't had a recall on this issue. I would like to know if the national highway safety people would like to take action on this issue.

- Clear Lake, IA, USA

problem #55

Jul 152008

Ram 2500 4WD 8-cyl

  • 21,000 miles
Dash started cracking and has gotten worse over time and now the dash is breaking into sharp pieces and falling down behind dash which is rubbing against electrical wires behind dash console.

- Chesapeake, VA, USA

problem #54

Sep 162010

Ram 2500 6-cyl

  • 103,000 miles
I own a 2003 Dodge Ram 2500. Recently the dash cracked for no apparent reason. I am concerned that the integrity of the dash is now compromised. In the event of a collision I fear that the dash will now turn into little projectiles causing more damage to my occupants.

- Sahuarita, AZ, USA

problem #53

Feb 202010

Ram 2500 6-cyl

  • miles


I have a 2003 Dodge Ram 2500 that the black dash board has cracked in approximately 4 places. These cracks run from the window to the front edge of the dash board. I previously owned a 1999 Dodge Ram 2500 with a tan dash board and never had an issue with the dash board cracking. Seems to me there is a defect in the manufacturing of this specific dash board. Why should we as the consumer have to pay to have faulty equipment replaced. These pieces could break free and be logged into the drivers eye and cause serious injury or even death if an accident should occur.

- Tallahassee, FL, USA

problem #52

May 152006

Ram 2500

  • miles
I have a 2003 Dodge Ram 2500 and I am concerned that after 3 years the plastic dash is cracking and getting worse. The replacement cost is way too much and probably won't last. I think this is a safety issue that should be addressed for the simple reason, if I was in an accident with a passenger and the person put there hands on the dash out of reaction it could possibly lead to some deep lacerations to the hands and forearms. From reading on the internet, Dodge is well aware of the problem but will not address it. Thank you for your consideration on a recall for this item.

- Victoria, TX, USA

problem #51

Aug 182010

Ram 2500 8-cyl

  • 80,025 miles
The dashboard in my 2003 Dodge Ram 2500 has begun to crack and disintegrate.

- West Palm Beach, FL, USA

problem #50

Jul 192010

Ram 2500

  • 45,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard began to disintegrate and pieces of it was falling off and hitting him while driving. He was concerned that the dashboard was so brittle that if anyone had to brace themselves on it their hands would go through it. Chrysler took pictures and stated that they could offer no assistance. Case # 19653576 was filed with the manufacturer. The vehicle was not repaired. The failure and current mileages were approximately 45,000.

- West Sayville , NY, USA

problem #49

Jul 012010

Ram 2500

  • 193,000 miles
Dashboard cracking into pieces. From the amount of complaints about this same problem on Dodge vehicles I believe it is from faulty materials used in manufacturing.

- Porter, TX, USA

problem #48

Aug 272010

Ram 2500

  • 58,603 miles
Cracked dash panel.

- Lakeland, GA, USA

problem #47

Jan 122008

Ram 2500

  • 70,000 miles
Cracked dash board in my 2003 Dodge Ram 2500, coming apart in pieces, can see through the dash Dodge will not cover the defect and seems like a safety issue to me? thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Surprise , AZ, USA

problem #46

Jan 012006

Ram 2500

  • 60,000 miles
The dashboard on my 2003 Dodge 2500 slt quad pick-up is completely cracked to small pieces that are shape and coming flying out every time the defroster is turned on.

- New Smyrna Beach, FL, USA

problem #45

Mar 102010

Ram 2500

  • miles
My 2003 Dodge Ram 2500 has a hole in its dashboard along with huge cracks in it. I have sent emails to Dodge but they tell me its not a problem of theirs. How can so many Dodge with the same problem not be a problem of daimler Chrysler"?"

- Anthem, AZ, USA

problem #44

May 102010

Ram 2500 Diesel

  • 131,000 miles
I have a 2003 Dodge diesel the dashboard has 4 large cracks, from one crack to another it's a matter of time before this piece flies out and hits passengers. I think this is a safety issue and Dodge should consider it as being a recall. The least jerk or vibration could cause serious safety hazards. Even while cleaning the dash you have to be careful or you could get cut by the sharp cracks. Hope Dodge will take care of complaints and stand by their customers, if not, I will not buy another Dodge product!

- Blountville, TN, USA

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