CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,293 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall" NHTSA recall number 17V024, dated January 10, 1917 has not been fixed in a timely manner. Ford has offered a rental car as a temporary remedy. This isn't satisfactory as my car would have to be placed in storage or at least not driven. This could lead to seal leaks, battery failure and possible rodent infestations.
The airbag from the passenger side has been on recall since June 2016 and up til this very day there has been no remedy for this problem what happens if my family and I were to get into an accident and instead of the airbag protecting the front the front passenger deploys it just explodes. There has been no updated information.
Takata recall. The contact owned a 2007 Ford Edge. The contact called on behalf of the driver. While the driver was stopped at a red light, another vehicle crashed into the front driver side of the vehicle. The air bags failed to deploy. There were no injuries. The driver was able to drive to his residence. A police report was not filed. The vehicle was later taken to best Ford Lincoln (579 amherst St, nashua, nh 03063, (603) 889-0161) where it was diagnosed, but the cause of the air bag failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 17V024000 (air bags) and 14V682000 (fuel system, gasoline); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called autofair Ford in manchester (1475 S willow St, manchester, nh 03103, (603) 634-1001) and was informed that parts were not available. The manufacturer was not notified. The approximate failure mileage was 103,000. Parts distribution disconnect for NHTSA campaign number: 14V682000 (fuel system, gasoline) and VIN tool confirms parts not available for NHTSA campaign number: 17V024000 (air bags).
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to maplecrest Ford Lincoln of union (2800 springfield ave, vauxhall, NJ 07088, (908) 964-7700) and the contact was informed that the part was not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I have been getting prior notices from Ford (auto nation in scottsdale and other places) I have called several times about it and kept getting told no worries we will notify you when recall part available. This is now been going on over a year no call that part is in and being told now it is a safety issue. I drive over 140+ miles per day at least 5 days per week and sometime have passengers. Being told now don't let anyone sit in the front passenger seat but drive into dealership (which is aways) they can put me into rental but I would need to drive back home with rental and my vehicle, park my vehicle at my house then drive back when part comes in? I currently have no place to store my vehicle and a rental without my hoa getting upset. They have no eta and this has been taking a long time already with very little (misleading by saying its not a safety issue and nothing about front seat passengers until now). Unsure first date of notification from dealership and conversation with them as was a while ago and told not to worry about it.
- Scottsdale, AZ, USA
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Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bergstrom Ford of oshkosh, 3355 jackson St, oshkosh, wi 54901, (920) 966-0077) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not made ware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The dealer (lewis Ford Lincoln of hays, 4450 vine St, hays, ks 67601, 785-625-3441) was called and confirmed that the parts were not available for the recall remedy. The manufacturer informed the contact that she would receive another letter when parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mossy Ford (4570 mission bay dr., san diego, ca 92109, (858) 273-7500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I took my 2007 Edge to my local dealership for the recent airbag shrapnel recall. I was informed that I would need to join a waitlist, for when the parts become available. In the meantime, im supposed to drive my car, knowing the possible fatal risk, and "just refrain from allowing passengers to ride there". umm.. hello what about my life"?" I was told no loaner vehicle and to know, "if we survive, we could be very rich with a lawsuit" from an employee. This will not suffice and I need a remedy.
Takata recall. The contact owns a 2007 Ford Edge. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The contact spoke with sentry Ford (4100 mystic valley parkway, medford, MA 02155, (781)-395-6400) several times and requested information about part availability. The dealer stated that they were awaiting parts from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Ford dealer (imperial Ford, 8 uxbridge rd, mendon, MA 01756, (888) 814-8373) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (allan vigil Ford, 6790 mt zion blvd, morrow, ga 30260, (678) 364-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I have been waiting since July 2016 to get our car fixed and I can't believe that no Ford Edges have been fixed, my wife was involved in a minor accident recently and the bags did not deploy. I have in the past year had back surgery, open heart surgery and sudden cardiac arrest on new years day. I'm telling you all this because we need this car every week for dr. Visits in tulsa and I'm tired of just being told by bill knight Ford that we're waiting on parts. I can understand why there are so many law suits over recalls. If something happens to me attributed to this, expect another one. I'm documenting everything for my family. I talked to a man yesterday that took his latest letter by his dealer and they ordered air bags for 2 Ford pick-ups sincerely, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (reuther Ford Inc., 1325 mcnutt St, herculaneum, mo 63048, (636) 464-9000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: Failure to complete the safety recall for airbags. Received several notification letters but no action! on June 7, 2018 again received a notification letter delaying repair yet again.
Takata recall this recall was announced nearly a year and a half ago and replacement parts are still not available. I was recently told that Ford would provide a rental vehichle to use until parts come in. The rental vehicle will cost $5 per day and none are actually available to use. I frequently drive with passengers and am fearful for their safety - this has gone on too long.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (speed way Ford, 1710 N expy, griffin, ga 30223, (888) 324-4186) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (redlands Ford Inc., 1121 w colton ave, redlands, ca 92374, (888) 392-7149 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Edge. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (northside Ford in san antonio, Texas, 210-525-9800) confirmed that parts were not available to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Mauston, WI, USA