CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,470 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar issue. Even when all doors shut, slammed shut, closed nicely, shows as driver door ajar. This is also when locking the car and arming the alarm
I have had my door ajar sensors malfunction 3 seperate times. This issue has been fixed twice under warranty. This 3rd time I have been quoted $800+ to fix this because now both doors are malfunctioning. This is a huge annoyance and a safety hazard. This makes my doom lights stay on and will not allow me to lock my doors while I am using my car, which is extremely scary.
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator illuminated and remained lit even though the driver's side door was closed. The contact stated that the interior lighting remained illuminated and caused decreased visibility while driving. The kingsville dealer was contacted, but was not repaired due to the diagnostic cost. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. Updated 10/24/17 the consumer stated the doors would not lock while the driver was in the car, which could be a security issue. It could also cause the battery die. Updated 10/26/2017
My driver door open light stays lit sometimes when door is closed. When this happens doors will not lock when vehicle is put into gear. Have to open and close door numerous times before it goes out. Started happening around 8 months ago and now happens more frequently.
- Parsippany, NJ, USA
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Passenger door ajar warning when door appears to be closed tightly. Automatic locks will not engage while in drive because warning light indicates passenger door is ajar. Additionally, interior lights remain on when in drive due to passenger door ajar warning which presents a significant hazard when driving at night. Problem has gotten progressively worse with time. Battery car had to be replaced because interior lights would remain on all night. Opening and re-shutting door is inconsistent fix. Wd-40 not effective. Not using passenger door once warning light turns off is the only sure way to keep door closed. Passenger door ajar warning light remains on when car is in motion or stopped whenever key is in ignition. When car is off and key is out, interior lights remain on indefinitely, car is only able to be locked when car is off and key is out of ignition.
Door ajar on front passenger door and interior lights and exterior lights staying on and not being able to automatic locking mechanism after you start driving or being able to lock the car when you park said vehicle. Was told by dealer Ford is notorious for the Ford 2011 Edge 3.5L V6 electrical-switch & relay door open warning relay was major problem with this vehicle. And it will keep the computer open and will drain the battery quickly causing the vehicle to die on the roadside after over 1500 complaint to Ford company they stated not enough complaint.....this is a safety issue if you have children they can open a unlocked door what more proof do you need Ford not to recall this issue and fix it !!
The drivers side door switch that senses when the door is open is stuck in the open position. Therefore the computer thinks the door is open at all times. This causes the overhead lights to stay on when the car is in drive, and also prevents the doors from being locked while the engine is running. Online searches indicate this is a common problem that's not being addressed by the manufacturer. The design of the door switch seems faulty, as it requires significant labor to disassemble the door and replacement of the entire assembly. This occurs while car is parked as well as when it is in motion.
The drivers side door switch that senses when the door is open is stuck in the open position. Therefore the computer thinks the door is open at all times. This causes the overhead lights to stay on when the car is in drive, and also prevents the doors from being locked while the engine is running. Online searches indicate this is a common problem that's not being addressed by the manufacturer. The design of the door switch seems faulty, as it requires significant labor to disassemble the door and replacement of the entire assembly.
My "door ajar" continues to stay on and I cannot alarm the car as it shows the drivers door as unlocked. I found out that the locking mechanism is faulty and will cost me around $450 to correct. For a 6-year-old car, this should not have gone out so soon.
The contact owns a 2011 Ford Edge. The contact stated that the instrument panel constantly indicated that the rear driver side door was open when, in fact, the door was completely closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
When I shut my driver door the light comes on the dashboard saying "driver door ajar". I have to keep shutting/slamming the door to clear alarm. At most it will not go off. When I start to drive with all the doors closed all doors should lock and they don't because the door is open. I have two young children and I don't think it's safe. When I hit my key to lock the doors after I get out my interior lights stay on which is causing low battery! this needs to be fixed! for you to provide vehicles to the world safety is a must and their are so many others out there that has this problem why be so slow to correct it!!
My 2011 Ford Edge my touch screen went black. I was away from home and with a black screen I am unable to set temp of heat or air, or control/my window defroster/fogger.
Ongoing issue since 03/2017, car only has 64K miles on it. Door ajar light comes on and stays on when driver or passenger door is opened then closed. The dome light stays on while car is in reverse only turning off once car is in drive dangerous when backing at night. The bigger concern is none of the doors will stay locked when the car is in motion and this door ajar light is on. This light stays on about 90% of the time, opening and closing door over and over on occasion will turn it off.
The door ajar sensor no longer is working. Say my vehicle has the driver door open even when it is closed. It is causing issues with my battery due to the dome light staying on. It also will not stay locked, when ever I hit the lock button it automatically unlocks itself.
On 2011 Ford Edge on the right front passenger door, a "door ajar" warning comes on and cannot be turned off, even when the door is repeated closed. After many tries, I have been able to get it to turn off. When it is on, the car interior lights stay on, leading to a dead battery, and issues with locking and knowing if the door is really closed. The "door ajar" light even came on once when the car was standing and door had not been touched
Drivers door lock stays open when door is closed, door ajar warning light stays on all the time I'm driving, dome lights stay on when I start driving and finally go off, dome lights and parking lights are on for an extended period after I have parked the car. I feel this is a safety issue because when I start driving all the lights in the car are on and I can't tell if on going traffic is coming or not at night, very dangerous for anyone going through this problem.
A D V E R T I S E M E N T S
- Omaha, NE, USA