ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here. Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.


really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
48,903 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 8 of 30)

« Read the previous 20 complaints

problem #450

Apr 302016


  • 59,000 miles


The contact owns a 2011 Ford Edge. While driving at an unknown speed, the door ajar warning indicator illuminated and the parking and cabin lights remained illuminated indefinitely. As a result, the battery died. The contact took the vehicle to a dealer where the failure was remedied, but the failure recurred. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 59,000.

- Mickelton, NJ, USA

problem #449

Jun 012016


  • miles
Door ajar light stays on, acts as if drivers door isn't closed. Also prevents us from locking vehicle up when we leave it. Started with only driver door. Now is rear drivers side door also. Concerned about safety of family and our valuables with this issue that shouldn't be happening.

- Woodlawn, IL, USA

problem #448

Jun 152016


  • miles
For the past few months I have been having a door ajar issue with my driver's side door even though my door is completely closed and the interior light stays on running my battery down. Do they have a recall regarding this issue as I should not be responsible for replacing a faulty electrical system that already has fuel problems.

- Detroit, MI, USA

problem #447

Sep 052016


  • 88,000 miles


Driver's door sensor is bad. Vehicle does not recognize that the driver's door is closed and will not lock or automatically turn off interior lights. At night, I have to back out of a long driveway only being able to use the backup camera. Once in forward motion, the light will eventually turn off but the driver's door will not lock. What is to prevent someone from walking up to and opening my car door while stopped at a traffic light?? on one occasion, the door ajar icon did not come on when starting the car but came on about 8 miles down the road. Also, when you park the car and lock it, it still does not recognize that the door is shut and does not automatically turn the lights off again. The Ford dealership wants around $600 to fix this issue, I paid them $65 to "clean the sensor" because the guy said that it might correct the issue or at least hold it off a while. I picked the car back up 3 days ago and now that door ajar light is on all the time. Before, I could at least open and close the door about 3-4 times and the light would go off.

- Hickory, NC, USA

problem #446

Sep 182016


  • 60,000 miles
I have a 2011 Ford Edge, the door ajar symbol remains on, this allows the courtesy lights to remain on and drain the battery, I have ran electrical contact cleaner through one of the bolt holes and sprayed WD40, it worked for a little awhile, but now the lights stays on at all times, and drains the battery. This leaves my wife and child stranded at times, while aaa arrives to jump the dead battery. Ford needs to fix the door latch problem, I have a local quote to replace the latch....$500 through Ford.....before I the, consumer of a made in the usa product pay $500 to get the latch replaced I will trade the vehicle in for a Chevrolet!!! please recall this latch problem

- Lompoc, CA, USA

problem #445

Sep 012016


  • 60,000 miles
Passenger door ajar light stays on when door is closed

- Lima, OH, USA

problem #444

May 012016


  • miles


I have a 2011 Ford Edge. Door ajar light stays on and does not turn interior light out. It has become very dangerous and difficult to see when driving at night. I am also not able to lock my doors. This is a safety issue and should absolutely be recalled!!! not acceptable that Ford has not been required to correct this siruation.

- Norco, CA, USA

problem #443

Aug 152016


  • 39,000 miles
Ford Edge 2011 just over 39,000 mile drivers side door ajar light would come on often but after closing several times would get it to turn off. Cleaned and lubed door lock area, and helped problem for a short time. Now light is on permanently, doors will not lock via automatic nor interior door lock switch while driving. Exterior door switch number pad will not lock door while parked. Removed 15 amp interior light fuse to avoid battery drainage.

- Ladera Ranch, CA, USA

problem #442

Aug 102016


  • 62,000 miles
This vehicle has 64,000 miles and the driver side door has the door ajar problem, door ajar warning stays on if door is open or closed, also from the looks of things this problem has been issued one or more times in the past.. there needs to be a recall for this, searching the problem I have found that this problem is big with many Ford products and for me will decide if I buy american made vehicles in the future. Also I have four more doors that use the same ajar system just waiting to go bad.

- Roan Mountain, TN, USA

problem #441

Sep 142016


  • 50,000 miles
Alert stating "AWD off" and an image of a wrench suddenly came on while driving. Car sputtered and was unable to accelerate. Pulled over, turned car off and waited a few minutes. When turned back on, alert was off. Luckily I was on a residential street, but could pose a dangerous situation if on the highway or during traffic due to inability to accelerate or drive car.

- Chicago, IL, USA

problem #440

Aug 152016


  • 58,000 miles


The drivers side "door ajar" indicator light will not go off after car is started. This affects the interior lights and parking lights after the car is turned off. Most immediate affect is a drained/dead battery. Also safety concerns because interior lights remain on at night for some time making visibility difficult when beginning to initially drive.

- Solana Beach, CA, USA

problem #439

Aug 162016


  • 44,000 miles
Door ajar warning comes on. 44,000 miles, garage stored. Alarms in middle of night. Doors will not lock. Lights come on and kill battery. Back up camera does not work with this warning. This may happen when you enter the vehicle, going down the road, are just parked in garage.

- Paradis, LA, USA

problem #438

Sep 022016


  • 140,000 miles
My Ford. Edge has a problem with a module system that it is outdated mechanic told me that if I dont take it to the Ford dealer to get it recall it can cause my car to over heat nd catch fire.

- Orange, TX, USA

problem #437

Aug 252014


  • miles
When closing the driver's side door, the door ajar message appears and the dome light stays on. It takes several attempts to get the door to close. There are times while driving that the door will indicate being open long after first closing the door prior to leaving the departure point. After departing home or work, the door will indicate it is closed but actually it is not closed and after driving down the road a mile or so, it will indicate it open and once again it will take several attempts to ensure it is closed and will not open while driving.

- Shreveport, LA, USA

problem #436

Aug 012016


  • miles
Driver-side door latch. Constant door ajar alert. Will not allow doors to lock and interior lights stay on. This has been ongoing for a month prior to this post.

- Pueblo West, CO, USA

problem #435

Sep 012014


  • 20,000 miles
Driver side front door switch failed. Door ajar light always on. Doors will not auto lock when driving due to the computer thinking the door is still open. Dome lights are always which shortens the life of the battery.

- Riverside, CA, USA

problem #434

Mar 012016


  • 55,000 miles
The contact owns a 2011 Ford Edge. While driving 30 mph, the interior lighting illuminated. The following day, the security alarm sounded on and off constantly. Once the contact entered the vehicle, the door ajar indicator illuminated. The contact was stranded many times due to the failures. The dealer was notified. The vehicle was not diagnosed nor repaired. The failure mileage was 55,000.

- Oakland, CA, USA

problem #433

Mar 142016


  • miles
Door ajar light - stays on and keeps the interior lights on. All doors are shut, and lights still stay on because of door ajar light. It has killed the battery several times leaving me stranded in several places.

- Oakland, CA, USA

problem #432

Dec 012015


  • miles
Lights stay on after parking inside and mirror lights. When driving interior lights stay on til a certain speed but doors do not lock and door ajar light stays on. The doors lock and the door light goes off spontaneously. Also brakes feel spongy and pedal feels like it goes to the floor.

- Pineville, LA, USA

problem #431

Jul 012016


  • 66,000 miles
Door ajar warning came on with the door closed has very quickly got worse car will not lock properly when off anyone can press the keypad and get in the car so potential break in and door do not lock while driving safety issue if my daughter reaches for the door while driving the dome lights stay on while driving safety hazard while driving at night. There needs to be a recall as I'm about to spend hundreds to get this fixed and it could potentially happen again !

- Apo, AE, USA

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