ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here. Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.


really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
48,563 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 8 of 30)

« Read the previous 20 complaints

problem #443

Aug 152016


  • 39,000 miles


Ford Edge 2011 just over 39,000 mile drivers side door ajar light would come on often but after closing several times would get it to turn off. Cleaned and lubed door lock area, and helped problem for a short time. Now light is on permanently, doors will not lock via automatic nor interior door lock switch while driving. Exterior door switch number pad will not lock door while parked. Removed 15 amp interior light fuse to avoid battery drainage.

- Ladera Ranch, CA, USA

problem #442

Aug 102016


  • 62,000 miles
This vehicle has 64,000 miles and the driver side door has the door ajar problem, door ajar warning stays on if door is open or closed, also from the looks of things this problem has been issued one or more times in the past.. there needs to be a recall for this, searching the problem I have found that this problem is big with many Ford products and for me will decide if I buy american made vehicles in the future. Also I have four more doors that use the same ajar system just waiting to go bad.

- Roan Mountain, TN, USA

problem #441

Sep 142016


  • 50,000 miles
Alert stating "AWD off" and an image of a wrench suddenly came on while driving. Car sputtered and was unable to accelerate. Pulled over, turned car off and waited a few minutes. When turned back on, alert was off. Luckily I was on a residential street, but could pose a dangerous situation if on the highway or during traffic due to inability to accelerate or drive car.

- Chicago, IL, USA

problem #440

Aug 152016


  • 58,000 miles


The drivers side "door ajar" indicator light will not go off after car is started. This affects the interior lights and parking lights after the car is turned off. Most immediate affect is a drained/dead battery. Also safety concerns because interior lights remain on at night for some time making visibility difficult when beginning to initially drive.

- Solana Beach, CA, USA

problem #439

Aug 162016


  • 44,000 miles
Door ajar warning comes on. 44,000 miles, garage stored. Alarms in middle of night. Doors will not lock. Lights come on and kill battery. Back up camera does not work with this warning. This may happen when you enter the vehicle, going down the road, are just parked in garage.

- Paradis, LA, USA

problem #438

Sep 022016


  • 140,000 miles
My Ford. Edge has a problem with a module system that it is outdated mechanic told me that if I dont take it to the Ford dealer to get it recall it can cause my car to over heat nd catch fire.

- Orange, TX, USA

problem #437

Aug 252014


  • miles


When closing the driver's side door, the door ajar message appears and the dome light stays on. It takes several attempts to get the door to close. There are times while driving that the door will indicate being open long after first closing the door prior to leaving the departure point. After departing home or work, the door will indicate it is closed but actually it is not closed and after driving down the road a mile or so, it will indicate it open and once again it will take several attempts to ensure it is closed and will not open while driving.

- Shreveport, LA, USA

problem #436

Aug 012016


  • miles
Driver-side door latch. Constant door ajar alert. Will not allow doors to lock and interior lights stay on. This has been ongoing for a month prior to this post.

- Pueblo West, CO, USA

problem #435

Sep 012014


  • 20,000 miles
Driver side front door switch failed. Door ajar light always on. Doors will not auto lock when driving due to the computer thinking the door is still open. Dome lights are always which shortens the life of the battery.

- Riverside, CA, USA

problem #434

Mar 012016


  • 55,000 miles
The contact owns a 2011 Ford Edge. While driving 30 mph, the interior lighting illuminated. The following day, the security alarm sounded on and off constantly. Once the contact entered the vehicle, the door ajar indicator illuminated. The contact was stranded many times due to the failures. The dealer was notified. The vehicle was not diagnosed nor repaired. The failure mileage was 55,000.

- Oakland, CA, USA

problem #433

Mar 142016


  • miles


Door ajar light - stays on and keeps the interior lights on. All doors are shut, and lights still stay on because of door ajar light. It has killed the battery several times leaving me stranded in several places.

- Oakland, CA, USA

problem #432

Dec 012015


  • miles
Lights stay on after parking inside and mirror lights. When driving interior lights stay on til a certain speed but doors do not lock and door ajar light stays on. The doors lock and the door light goes off spontaneously. Also brakes feel spongy and pedal feels like it goes to the floor.

- Pineville, LA, USA

problem #431

Jul 012016


  • 66,000 miles
Door ajar warning came on with the door closed has very quickly got worse car will not lock properly when off anyone can press the keypad and get in the car so potential break in and door do not lock while driving safety issue if my daughter reaches for the door while driving the dome lights stay on while driving safety hazard while driving at night. There needs to be a recall as I'm about to spend hundreds to get this fixed and it could potentially happen again !

- Apo, AE, USA

problem #430

Jul 282016


  • 59,000 miles
Dash shows that the driver's front door is ajar even though it is closed. If I slam the door it works.

- Spring Mills, PA, USA

problem #429

Jul 262016

Edge 6-cyl

  • 37,000 miles
When closing the door the door latch doesn't latch properly and the warning light the door is ajar light stays on keeping dome lights lit. Door can be opened and closed 5,6 times and still the same problem. Sometimes the door doesn't even latch, non of the doors lock, and at night its dangerous to drive with dome lights lit. I paid for the repair once shortly after the warranty expired and was told by the dealer when the problem started again there was nothing that they could do and I would need to pay to have it fixed. I so mad I'm ready to trade the car in on a Toyota. To make the issue worse is every car you've made since I bought this has had door latch recalls. My boyfriend just got a recall (15S16) for his 2013 Fusion and he has never had an issue with his doors. I'm just waiting for the door to come open again while I'm driving. [xxx] date entered is the last time it happened. It does this on a daily basis. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Bend, WI, USA

problem #428

Jul 262016


  • miles
Door ajar warning light remains on, although door is completely shut. This has been happening for several months. I've noticed it happens more often if the vehicle is not level. Also, the car alarm goes off randomly

- Wyalusing, PA, USA

problem #427

Jul 042016


  • 88,000 miles
Door ajar switch failure which causes error notification and the interior lights to remain on which can lead to battery drainage, failure, or damage. Ultimately, this becomes a safety hazard due to possibility of becoming stranded in an unsafe location or unpopulated area. This incident occurs whenever you open and close the drivers side front door. There appear to be many complaints about this and should be considered for a safety recall.

- Grimes, IA, USA

problem #426

Apr 222016


  • 52,000 miles
The door ajar switch stays on all the time. It cause the lights on the inside for few minutes and you can't see how to drive at night you have to wait for them to go out.

- Brazoria, TX, USA

problem #425

Mar 012015


  • miles
Door ajar warning on dashboard: The dashboard says " door is ajar" on the driver side even if all doors are locked and that made the alarm sound telling me that the door is open. The dome light is continuously on. If the car key is in the ignition, I can't manually lock the doors it stays in up position. All these problems are either the car is in motion or stationary.

- Henderson, NV, USA

problem #424

Jul 012016


  • 45,000 miles
Faulty driver door latch microswitch keeps showing door is open even though the door is closed.

- Houston, TX, USA

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