Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.


really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 8 of 25)

« Read the previous 20 complaints

problem #357

Feb 012016


  • 30,000 miles


When I go to shut my drivers side door it tells me that's it's not shut when it definitely is. This causes my interior and exterior lights to remain on. It takes multiple times of opening and closing the door for it to finally register that the door is indeed shut. It didn't start until a few months after owning the vehicle. When it first started it happened maybe once a month but recently it's been every time I get into the vehicle.

- Brooklyn, WI, USA

problem #356

Mar 172016


  • 55,000 miles
Door sensor fails to register that the door is closed. Won't allow doors to lock while operating the vehicle. Sensor will randomly fail, causing the interior and exterior lights to come on, sometimes draining the battery. This is a huge problem, and there are thousands of online complaints about this. Ford is unwilling to cover repair costs and will not warranty their work if you have them repair it.

- Monson, MA, USA

problem #355

May 012013


  • 28,650 miles
Door ajar light comes on with all doors closed. The drivers door is the one affected. This turns on the dome light which can cause the battery to drain leaving a person stranded. Also, it causes the brake and parking lights to come on with no one in the vehicle. The door ajar light also prevents the doors from locking with the key in the ignition. The door ajar light comes on whether the car is turned on or not. The dealer said that they have to replace the drivers door latch. I had Ford repair this problem in the past. I have it in the Ford dealer again today for the same repair. I've uploaded the receipt from first repair. My car is still being worked on at Ford dealership and I don't have the receipt yet for the second repair. I think this should be a recall on this vehicle.

- Burleson, TX, USA

problem #354

Jan 012016


  • 105,000 miles


Driver door sensor shows door open and it is closed. Light stays on and doors will not lock.

- Cordova, TN, USA

problem #353

Mar 012016


  • 35,000 miles
Takata recall. The driver door ajar light stays on at all times. Will not go off no matter how many times you shut the door, the dome light stays on, runds the battery dead. I have tried every thing including wd 40. I believe it is the sensor but I am not a mechanic so.... I have googled this issue and it seems that everyone that owns a Ford Edge has this issue. I can not believe there is not a recall on this driver door has at times not latched completely. I believe this is a safety issue as I am driving on the freeway and have small children. Ford needs to get their act together and recall this issue for every one that owns a Ford Edge. I have bought Ford for years. This will be my last. This issue is everytime you enter the vehicle. Stationary, driving, freeway, highway, turning. This has been going on for months now. Has been a continuing problem for several months.

- Caldwell, ID, USA

problem #352

Feb 222016


  • 30,800 miles
The contact owns a 2011 Ford Edge. The contact stated when entering the vehicle, the door ajar warning light illuminated. The failure occurred intermittently. The vehicle was restarted and resumed to normal function. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,800.

- Garden Grove, CA, USA

problem #351

Feb 262016


  • 57,000 miles


Have started to receive "door ajar warning" indication when the driver door is closed. Have researched on-line sites and found it to be a very common problem with this model Ford vehicle. I consider this to be a personal safety issue as the vehicle's doors will remain unlocked until the problem is addressed. If I get the warning to go away when the vehicle is stationary the doors will lock and I can begin my drive. On numerous occasions as I am driving the warning will return and the doors will unlock automatically. This can be very unnerving and frightening at times as the interior lights will come on as part of this problem. When this happens at night the driver's vision is compromised by the interior lights and drawn away from the road. In addition, the safety of the vehicle's occupants is compromised as the doors remain unlocked. This problem needs to be addressed by Ford and a recall issued. I have inquired with my local dealer and received an estimate of $600 for the repair to be made.

- Tucson, AZ, USA

problem #350

Dec 102015


  • 40,000 miles
The contact owns a 2011 Ford Edge. While operating the vehicle, the door ajar light illuminated although the doors were secured. When the failure occurred, the dome light inside the vehicle remained illuminated while driving. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Las Vegas, NV, USA

problem #349

Feb 172016


  • 50,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the interior lights would not respond when the vehicle was off and remained illuminated. The door ajar indicator illuminated even though all doors were closed. The contact stated that the lights were able to be switched off after several attempts. In addition, the vehicle experienced a complete loss of power. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Updated 04/20/16

- Lincoln, AL, USA

problem #348

Nov 102013


  • 50,000 miles
The contact owns a 2011 Ford Edge. While the vehicle was parked, the driver side door was closed and the door ajar warning light illuminated. The interior lighting remained illuminated when driving, which drained the battery. The vehicle was taken to a dealer where it could not be evaluated. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.

- Lincoln, AL, USA

problem #347

Feb 222016


  • 109,000 miles


Door ajar light is on and dome lights stay on. Car wont start at times.

- Chincoteague, VA, USA

problem #346

Jan 152016


  • 76,500 miles
The contact owns a 2011 Ford Edge. When the ignition was turned to the on position, the passenger door ajar warning indicator illuminated. The contact had to exit the vehicle and slam the front passenger side door in order for the warning indicator to turn off. While driving at various speeds, the passenger door ajar warning indicator illuminated and all the interior lights illuminated. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,500.

- Ann Arbor, MI, USA

problem #345

Feb 152016


  • 54,000 miles
Driver door ajar light stays on even when the door is clearly closed. The car will not stay locked; I press the door lock and the doors lock and then immediately unlock so I cannot have my car doors locked while I am driving. This is a constant problem; it is not intermittent. I am very disappointed in this car. I have had to have the throttle body replaced at a cost of $500, I have had a brake booster failure which had to be fixed, and now this problem which I read is a costly fix. This is my first Ford vehicle; what is the problem?

- Sylvania, OH, USA

problem #344

Feb 032016


  • 45,000 miles
Drivers door latch switch. Cannot lock doors or dome light always stays on.

- Greenwood, IN, USA

problem #343

Jul 012014


  • 20,000 miles
Driver side door ajar light has been on since I purchased with 20K mileage used. Lights stay on for 5 minutes, and will not allow me to lock doors in bad neighborhoods. I have replaced 2 batterys already, and now have 45K on odometer.

- Sewell, NJ, USA

problem #342

Feb 042016


  • 70,000 miles
This is the second time the drivers door latch has failed. When it fails you can't always lock doors and light will stay illuminated on the dash. This also causes the electrical system to stay active even when the vehicle is off causing the battery to be drained. This recently killed our battery. It appears as if Ford has no fix for this as many have seen this failure to recur every 35K or so, guess it depends on how often you open/close the door to wear out the switch. Poor design.

- Sussex, NJ, USA

problem #341

Jun 152015


  • 20,000 miles
Car does not recognize when driver door is closed, even when closed it thinks the door is open.

- Boulder City, NV, USA

problem #340

Jan 162016


  • 119,000 miles
The engine died, as I was driving the car down the interstate. The steering wheel locked as I tried to exit and my car drifted into oncoming traffic. Fortunately there was no accident but when I was finally able to get the car to the side of the road it was severely smoking and I had to get myself and my daughter out of the car immediately. Also, the head gaskets and radiator blew and now there is a major electrical problem with the car the service department could not diagnose after 5 hours of investigating.

- Wendell, NC, USA

problem #339

Oct 202014


  • 28,000 miles
Drivers door ajar light stays on. The door is closed. It won't lock the doors when you are driving. At night this is a pain since the dome lights stay on for awhile. Tried WD40 and nothing. Ford needs to address this since there are many many complaints about this.

- Lansing, KS, USA

problem #338

Feb 012016


  • 6,400 miles
Switch on shifter that tells the computer whether the car is in park or running malfunctioned. Component requires replacement of the entire shifter and has the ability to cause the vehicle not to start since it never registers that it is in part when stopped. Backup camera linkage failure rendering the back camera inoperative. The vehicle was stationary but problem with shifter switch reporting the car not in park could result in the car not cutting off or stopping when running. To fix these malfunctions and failures cost over $900 dollars. These are engineering defects not owner related.

- Fredericksburg, VA, USA

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