definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,812 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge accessories - exterior problems

accessories - exterior problem

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2012 Ford Edge Owner Comments

problem #8

Aug 092015


  • 32,000 miles


The contact owns a 2012 Ford Edge. When starting the vehicle, the door ajar warning indicator illuminated and the interior lights failed to deactivate. The contact mentioned that the failure caused the battery to fail. In addition, children seated in the rear seats were able to open the doors when child lock was activated. The vehicle was not diagnosed or repaired. The VIN was not included NHTSA campaign number: 15V246000(latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 32,000.

- Mount Morris, MI, USA

problem #7

Aug 112015


  • 21,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the driver side door ajar warning light illuminated while the door was closed. The contact mentioned that the doors only locked manually. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.

- Sterling Heights , MI, USA

problem #6

Mar 022015


  • miles
A fault in the door latch on the drivers side is malfunctioning and sends a signal that the door is open when it is not. Besides being annoying, I fear the fact that the doors do not lock while the vehicle is in motion. They could be locked manually, but I have two small children that can not lock them on their own. I fear that if we were in an accident, they could be thrown from the car due to not having the doors locked. At this point I do not even want to drive my children anywhere in this vehicle. It is a safety issue!

- York, SC, USA

problem #5

Mar 152015

Edge 4-cyl

  • 69,000 miles


Driver door latch assembly failure results in a driver door ajar warning. Door is latched at least enough to stay shut, however, the warning stays on. As a result, the auto door lock at 10mph does not happen. If you use the door lock push button, the doors lock and then immediately unlock. The only way to lock them is to push down each on the door buttons. Small children or babies in the back seat can't and the driver can't reach all the doors. Not a good situation. Also, every time you stop, for instance at a light, another warning to put the car in park occurs when you release the brakes. Another distraction. Dealer says part is on backorder. This, along with all the web instances, indicates a widespread problem with the door latch assembly on Edge and Lincoln. A recall seems to be in order as the design is faulty in today's world! carb cleaner and wd 40 worked for a few times for a few days but now problem is solid. The latch spring appears to be broken and/or a faulty sensor - all part of the same assembly.

- Maryville, TN, USA

problem #4

Jan 282015

Edge 4-cyl

  • 39,500 miles
The driver door latch sensor went bad. It keeps saying that the door is ajar. When it is not. This is a real safety issue. For example, what if I don't close my door completely, I would expect this warning to come on. But right now the door warning is always on. So I really don't know if my door is properly closed or not. So far I am "slamming my door shut" to ensure that it is properly closed.

- Fairfax, VA, USA

problem #3

Dec 192014

Edge 6-cyl

  • 41,000 miles
The door latch sensor switch was having intermittent issues and at times was showing an alarm that the door was not closed even though it was. When this happens, the door locks would de-energize and unlock even though the car was moving. This problem would also cause the exterior & interior lights to stay on when the key was turned off draining the battery. This is a safety issue and should be recalled by Ford.

- Blue Springs, MO, USA

problem #2

May 022014

Edge 6-cyl

  • 45,000 miles
There is a problem with the door latch sensor.

- Lewis Center , OH, USA

problem #1

Mar 182014

Edge 4-cyl

  • Automatic transmission
  • 71,000 miles
The contact owns a 2012 Ford Edge. The contact stated that after entering the vehicle, the door ajar warning light illuminated constantly. The vehicle was taken to the dealer where it was found that the driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 71,000.upadated 04/29/14 MA the consumer stated the doors will not lock with the key in the ignition, the interior lights would stay on at night and occasionally after the key is removed, lastly, after a stop warning lights would flash and a distracting dinging sound would start while driving. Updated 5/2/2014

- Montalba, TX, USA

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