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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge accessories - exterior problems

accessories - exterior problem

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2012 Ford Edge Owner Comments

problem #8

May 012015

Edge

  • miles

A D V E R T I S E M E N T S

Safety issue regarding door latch and door ajar sensor. Sensor has failed and continues to think the door is ajar which causes the doors not able to lock, and the interior light stays on and causes windshield glare when driving at night. This is a safety hazard as you cannot lock the doors for protection and you can't see properly to drive at night.

- Clayton, NC, USA

problem #7

May 082016

Edge

  • 70,900 miles
2012 Ford Edge limited: Driving down the divided highway at about 65 mph, with no vehicles in front/next to/ or behind me, the panoramic sunroof exploded and shattered. This was not due to any impact or collision of any type, to include debris, flying pebbles, etc. The sunroof exploded outwards, with the glass pushed upwards. Additionally, the glass was shattered in all four corners. This is a design defect, with documented recalls across many makes/models. This exact situation has happened to hundreds of other people/vehicles whether driving at highway speeds or parked. In every case, the scenario appears to be the same: The tempered glass exploded due to design failures while operating the vehicle under normal / routine conditions. Recall requested.

- Arlington, VA, USA

problem #6

Feb 012016

Edge

  • miles
The driver side door latch assembly has went bad and it is a problem that Ford refuses to address. It keep the light on in the cabin of the car and the door doesn't lock appropriately for safety.

- Pataskala, OH, USA

problem #5

Apr 142015

Edge

  • 45,000 miles

A D V E R T I S E M E N T S

Driver door shows not closed, lights are on, display shows door ajar and the bell is ringing.very difficult to drive night time with the interior lights on shinning in your face. Also the display is shows request to acknowledge and to validate information regarding the door being open. The symptom is increasing every day going to 90%+ now when get in the car we start being afraid to use the car now

- Buena Park, CA, USA

problem #4

Sep 222014

Edge 6-cyl

  • 41,185 miles
While driving at less than the posted speed limit, we heard an explosion from on top of the vehicle. Saw glass pieces sliding off roof. Upon visual inspection we saw the vista sunroof had exploded. The glass exploded along the perimeter of the retractable sunroof. The center of the glass was still intact and there was no visible sign of impact. Nothing hit the glass. Given the perimeter glass damage, it appears the glass was compressed inward somehow. This is a vehicle defect.

- Montgomery, TX, USA

problem #3

Sep 272012

Edge

  • 20,217 miles
During the night on 9/25/2012, the windshield spontaneously cracked from the lower driver's side corner extending diagonally toward the center of the window. The window was replaced by the dealer. On 7/2/12 same type of crack appeared on driver side in new windshield. On 7/21/12, a similar crack appeared on passenger side extending from the lower corner and continuing toward the center of the window. These 3 spontaneous cracks from corners occurred in about one and a half years, all happening over night and from the corners.

- Austin, TX, USA

problem #2

Dec 012012

Edge 6-cyl

  • 24,500 miles
Front wiper switch is in the off position and wipers are still running.

- Liverpool, NY, USA

problem #1

Sep 222012

Edge 4-cyl

  • 20,200 miles
Windshield cracked while car was parked. No evidence of impact was noted. Crack started in lower driver's side corner and quickly spread across windshield.

- Bedminster, NJ, USA

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