really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments (Page 1 of 5)

problem #81

Oct 012016


  • 110,000 miles


Drivers door will not lock, icon on dash says "drivers door adjar"' when the vehicle is in motion. When stopped, even momentarily the "shift to park" logo appears, and a chime sounds. Unable to lock the vehicle when parked as the factory alarm starts sounding depending on the outside temperature.

- Denville, NJ, USA

problem #80

Dec 282016


  • 77,000 miles
Ford Edge left rear door latch failing. The latch sensor randomly faults and it's unclear if the door is properly latched or not. The alarm will sound randomly as the sensor fails while the car is locked. This could cause a situation where the door is not properly closed but the sensor says it is. Passengers in the car could be ejected. Latch faults when stationary or in motion.

- Boca Raton, FL, USA

problem #79

Aug 112014


  • miles
Drivers side door latch which has sensor, built in, to notify computer the door is closed works only intermitenly. Repaired under warranty, then lubercated and adjusted after 36,000 mile warranty expired. Each repair only lasted a few months. Still having problem. Shows door ajar at almost every stop with annoying and distracting alarm ding. Leaves message on insturement panel, blocking other vital readings and possible alerts until acknowledged(temp guage, ect.). leaves interior lights on causing battery drain and being stranded by dead battery. Will not lock or unlock with key pad. This happens daily. First repair back in 2014.

- Carrollton, TX, USA

problem #78

Nov 212016


  • 80,000 miles


The driver's side door latch is broken, so the door ajar indicator light stays on, the lights stay on, and it's generally unsafe to have the door not secured while driving.

- Dumfries, VA, USA

problem #77

Oct 082014


  • 81,000 miles
Door ajar sensors/light doesn't indicate when doors are closed, and will come on for no reason when vehicle is driving. This causes the interior lights to illuminate and doors unlock/unable to lock. Very dangerous at night or when I dirve with children in the car.

- Dover, NH, USA

problem #76

Aug 102016


  • 70,000 miles
Driver door ajar light remains on at all times, not sure if door is closed all of the way or not, dome lights remain on as well. This happens while parked whether keys are in the ignition or not and also while driving.

- Imperial, MO, USA

problem #75

Oct 252016


  • miles


The drivers' door latch is not working properly. The door ajar alarm is displayed on the dashboard -and the interior lights will not turn off. It has caused a drained battery and decreased visibility at night -due to glare from interior lights on windshield. I am also not sure if the door is actually properly latched-and if it will open while in motion. I talked to my dealer and was told it would cost $400+ to replace the latch..which I do not think it just -when the car is so new.

- Eldridge, IA, USA

problem #74

Jan 012015


  • miles
My driver side door latch is defective. The sensor is showing that the door is open when the door is actually closed. This causes my interior lights to remain on and it eventually drains my battery.

- Chicago, IL, USA

problem #73

Mar 012016


  • 103,000 miles
Something has happened to the passenger door/door latch. When fully closed, a message appears on the instrument cluster stating "passenger door ajar". now, when the vehicle is in motion, the doors cannot be locked. If you try to lock them, they unlock automatically. Dealer won't fix as it is out of warranty.

- Holt, MO, USA

problem #72

Oct 172016

Edge 6-cyl

  • 85,000 miles
Door ajar warning comes on when door is closed. Doors won't lock, lights stay on. The door doesn't seem to be open, but I am concerned that it might open while driving. The doors not locking and lights remaining on are safety concerns when I am driving. This started happening a few months ago, and continues to occur every few days.

- China Village, ME, USA

problem #71

Oct 022016


  • 80,000 miles


Rear left door ajar open alarm don't does even when the door is closed. It randomly works and cause centre lock not locked automatically! please help me to keep my kids save. Thanks

- As Sulaimanayh, TX, USA

problem #70

Oct 102016


  • miles
When door is completely closed.. driver door ajar awareness signal and alarm goes off and continuously repeats and interior light stays on.

- Mauriceville, TX, USA

problem #69

Jan 042016


  • 35,000 miles
Driver side door ajar warning light and message displayed after entering or exiting the vehicle even though the door is shut. Problem occurs intermittently, seemingly more often when outside temperatures reach above 70 degrees. Attempts to open and shut the door multiple times often does not resolve the issue. When issue occurs the doors do not lock automatically when the vehicle begins moving, interior lights remain on. Occurs when starting to drive the vehicle or when parking. If parking, when the key fob "lock" button is pushed the horn honks twice rather than the normal single honk, indicating that the security alarm is not activated. Problem occurred within the first 10K miles and was fixed by Ford dealership under warranty. Problem started to occur again around 35K miles (Jan 2016).

- Monroe, WA, USA

problem #68

Sep 292016


  • 42,681 miles
"door ajar" sensor began appearing on dashboard sporadically for 1 month. All doors were closed per normal, door locks were negative function while sensor active and vehicle was either parked or moving. After 1 month, sensor was on permanently. Door latch/S rr'd at Ford dealership where this used cpo Edge was purchased 13 months prior. Cost of repair: $540. Service manager has advised me that in the event of a recall for this issue, I will be reimbursed the entire amount by Ford. Yeah...right!

- Mission Viejo, CA, USA

problem #67

Jan 052016


  • 40,000 miles
Soon after purchasing a used 2012 Edge, the open door light on the dash came on and would not go off. All doors were closed. Also the doors would not lock when the light came on which became a safety hazard particularly when transporting children. Brought it to my mechanic and he said the door latch and light switch was one module and that it had to be replaced to the tune of about $500. Once replaced the problem was solved. Looking online, this is a really common problem. I feel its a defect that should be recalled and replaced!

- Windsor Locks, CT, USA

problem #66

Oct 032016


  • miles
The driver side door ajar light stays on when the door is actually closed, causing the interior lights to stay on. Had the switch cleaned at a Ford dealer a year ago and now started to do the same thing.

- Campbellsport, WI, USA

problem #65

Jun 202014


  • 20,000 miles
The driver side door does not always register as closed. While driving at speed with the door securely closed it will display warnings on the dash, unlock all doors (including rear doors with my children in the backseats) and turn on the dome lights. This has happened when starting the car, while traveling and when parked and idling. It also means that I cannot lock my doors when I leave it parked. It causes interior and exterior lights to remain lit when car is off and drain the battery. I am concerned for the safety of me and my family as well as the security of my vehicle.

- Avon, CT, USA

problem #64

Feb 152016


  • 52,000 miles
Driver's door ajar warning light stays on, doors will not lock, interior light stays

- Fort Myers, FL, USA

problem #63

Aug 012016


  • 50,000 miles
The door latch for the driver side door does not latch properly. Majority of the time it will continue to say door ajar no matter how many times you try to reopen and close the door. Can be worrisome not knowing if the door is fully closed. This just randomly started happening.

- Houston, TX, USA

problem #62

Sep 062016


  • 57,000 miles
Drivers side door ajar light stays on the whole time during driving conditions on my 2012 Ford Edge, the dome light also stays on making it very difficult to drive the car in the night time. When parked the dome lights stay on during this period also. This started happening on a fulltime basis in Sept 2016

- Stockbridge, GA, USA

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