The contact owns a 2012 Ford Edge. While parking the vehicle in his garage, the vehicle failed to stop when the brake pedal was depressed. The vehicle eventually rolled to a stop. There were no warning indicators illuminated. The vehicle was taken to five star Ford dallas/plano (located at 8900 w president george bush hwy, dallas, tx 75252, (972) 985-3600), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 102,000.

- Frisco,, TX, USA

Brakes go all the way to floor. I have had brake booster replaced and master cylinder and still there is an issue. See that other people are having same issue and that Ford needs to check into this before somebody is badly injured!

- Dayton, OH, USA

Brakes have failed twice on this vehicle in driveway.

- Millongton, TN, USA

Driving down a steep hill after picking up my infant child from daycare my brakes lost all pressure. My brakes had depressed all the way to the floor before catching any brakes at all. I immediately threw my car into 1st gear and began my very slow and scary descent into town and immediately into the service station. I parked the car, shut off the engine. When the technician came to test drive for issues as there were no codes being thrown, the car had regained its normal brakes. I had mistakenly assumed it was a glitch of some sort and two weeks later it did the same thing in the middle of driving in town. I was able to pull over, shut the car down and restart the engine, but this time the car did not regain the brakes as normal and is still not driveable with my kids in tow. We have managed to park it in the meantime, but this is extremely unsafe and needs to be investigated.

- Montrose, CO, USA

When normally depressing the brake pedal, the ABS intermittently activates. Also, the brake pedal gets soft. There are very new brakes on my 2012 Ford Edge. The local Ford dealer, Ford customer service hotline all say there is no known issue as this. There are website listing numerous accidents indicating same issues where ABS activates, brake pedal goes to the floor resulting in an accident. This issue needs to be corrected by Ford and a recall performed. So far, no known deaths but there have been many accidents with injuries. The issue is in the ABS, not the booster, not the master cylinder. Disabling the ABS removes the issue. Ford needs to fix this problem asap before someone dies.

- Naperville, IL, USA

Breaks are hard and then go to the floor. Break flued seems to be leaking from the break booster. My wife inherited this vehicle from her mother who has parkinson disease and can no longer drive. She took ownership on or about August 19, 2019. She has complained about the breaks, but the problems seemed to come and go. Over the past 2 days the brakes failed several times with her narrowly avoiding major accidents.as she attempted to stop at lights in a 45 mph zone in the city of flower mound tx. The car is not safe to drive. Millage is currently 11,1030.

- Flower Mound, TX, USA

Intermittent brake failure. First occurrence on 7/9/19. Most recent, today, 9/17/19. No warning lights, system shows brakes are ok, fluid level is continually perfect. Absolutely no warning. You go to apply brakes and it suddenly goes straight to the floor. First 3 occurrences I was able to pump the brakes hard 3-6 times and it gradually went back to normal. 4th time resulted in brake failure multiple times over a 2-3 mile period, continually pumping brakes. They would start to stiffen up, be spongy, fall to the floor again, stiffen up, fail, spongy, etc. This is a serious safety issue and there appears to be numerous complaints about this. How many crashes or deaths will it take to hold the manufacturer accountable? this needs to be investigated thoroughly, the issue needs to be determined and corrected prior to the loss of life or serious injury. Previous complaints show costly repairs with no result of the issue being corrected. All 4 instances of brake failure I have experienced I was in motion, on a county road, three instances of turning and one going straight.

- Davisville, MO, USA

"takata recall' - I cannot count how many times this has happened to my vehicle. The breaks just refuses to function and the speed would not decrease. I have taken it to the dealership several times and they cannot find anything wrong with the breaks and they are not doing anything about it. Last Sunday (September 8, ), my family and I almost died on the way to church. The vehicle would not stop!!! it finally came to a halt after been stopped by a pavement. I had to call Ford for a tow truck (which I had to pay for but they gave me a discount). My car has been with their service department for three days now. They keep saying that they cannot find anything wrong with it - this was exactly what happened the first time and 1-2 months later, we are back at the exact same spot!! there are several people online with the same issue. This car is not safe. Who else is supposed to diagnose a car but the manufacturer?!! if the manufacturer cannot find what is wrong with it, then the world is in big trouble. I thank god for always protecting myself and my family. My vehicle was in motion from highway to turning to red light. This car is not safe for the road. * the next page: I answered yes to "was there a crash" - I didn't crash into another vehicle, I crashed into a pavement at church that stopped the car.

- Princeton, TX, USA

Intermittently, at low speeds the brake pedal is hard to depress and braking is difficult. It occurs frequently in reverse and less so in drive.

- West Chester, PA, USA

The contact owns a 2012 Ford Edge. The contact stated that the brakes were malfunctioning. The contact noticed a crack on the driver's side rotor that pulsated when driving down a hill. The contact suspected the dealer switched the VIN with another vehicle when she took it to jeff wyler Nissan of cincinnati (8680 colerain ave, cincinnati, oh 45251, (513) 385-1400) earlier for air conditioning repairs. The repairs had not yet been completed. The dealer denied the VIN accusation and the contact was seeking legal assistance. The manufacturer stated that since the dealer was not authorized by them, they could not assist. The failure mileage was unknown.

- Cincinnati, OH, USA

While my wife was driving the car, she was not able to stop the car in a timely manner, the brake pedal went completely to the floor. We took it to the Ford dealer and they said it was most likely the master cylinder, they replaced it but the problem was still there. They then replaced a hydraulic brake module and said it was ok. We picked it up, paid $781.40 for the repair. We drove it home approximately 1 mile, and the problem had not changed, we almost went through the garage before it would stop.

- New London, WI, USA

ABS, master cylinder and booster failed. Problem is infrequent soft pedal. 1. booster replaced under Ford notice 13N02C. But soft pedal persisted off and on for months 2. now dealer says ABS and master cylinder are not working right. 3. dealer requested financial assistance from Ford and no reply. $1800 est for repairs 4. car is sitting at the dealer for 2 weeks with no resolution, today is 7/19/2019. Why have all three major braking components failed on this car" one problem, booster, Ford fixed N/C but now they are no help with the other two. Is there a design or mfg problem with the braking system" the soft pedal is very infrequent but scary when it does happen. Dealer had difficulty figuring out the issues as we kept coming back but by the time we arrived the soft pedal went away and the dealer could not test it. Finally we came back and the pedal was soft and they tested it and determined it was the ABS and master cylinder. Dealer says car is not safe to drive

- Huntington Beach, CA, USA

I have experience brake failure 3 times since November 2018. I have had numerous repairs such as brake booster replacement, master cylander, flushes, hcu assy replacement and my brakes still go out. All the while with my children in the car. I am scared to drive it anymore

- El Dorado Hills, CA, USA

Brakes quit working while executing a normal stop. Pedal to the floor. Replaced all brake components and after a month of repairs mechanic said car is not fixable that I need to junk the car. Upon further research I discovered that many other vehicles with the same make and model have the exact same problems

- Owensboro, KY, USA

The contact owns a 2012 Ford Edge. While driving 40 mph, the brakes failed. When the contact attempted to brake, the pedal traveled to the floorboard. The contact almost crashed into another vehicle due to the failure. The vehicle was towed to an independent mechanic who diagnosed that a new master cylinder and ABS bleed motor unit needed to be installed. The vehicle was repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 147,013. The consumer stated no warning lights illuminated when the failure occurred.

- Greensborow, GA, USA

Braking issues exactly as a prior issue that was repaired with booster repair as part of a customer campaign. Dealership and the Ford customer service line states that these parts are no longer covered or a safety concern for them! issue appears unexpectedly when the brake pedal goes all the way to the floor, feels soft initially then hardens at the last possible minute. It happens intermittently at first and is unreliable and unsafe! this happened at 70 and 100 thousand miles. This happens while driving under varying circumstances and is unpredictable initially, very sad that Ford is not concerned for a previously loyal customer!

- Norton, MA, USA

From June 2018 to June 2019 I have invested over $4000 in primarily the braking sytem of my car. I continue to have issues when after filling my gas tank the car hesitates in starting. I have replaced everything that has to do with the breaking system from brake pads to hcu system to the ABS system. Even the new parts have had to be replaced because they were faulty.

- Richmond, IN, USA

The contact owns a 2012 Ford Edge. While driving at any speed, the contact felt an abnormal condition and heard a noise coming from the brake system. The brake pedal had to be applied with force to the floorboard to ensure the vehicle came to a complete stop. The vehicle was not diagnosed or repaired. The vehicle was not included in any recall campaigns for the brakes. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was not available.

- Boston, MA, USA

I was driving to work through a busy town I was preparing to stop at a stoplight and my brakes went to the floor there weren't any signs of brake issues prior so I assumed the brakes needed replacing so when I got off work I went and bought brakes my husband was gonna put them on when he checked he said the brakes were fine that the fluid could be leaking the fluid level was fine and no leaks were found he still looked for one just in case so next he said it could be master cylinder and reservoir I was looking online at this point and seen all the same issues others were having as well with this SUV I told him there wasn't any need to spend more money because the way it sounded was that its not gonna fix the issue any how because Ford itself can't figure out why brakes are going to the floor themselves so I'm left with a unsafe vehicle to drive with a payoff of 10000 dollars what do I do? I'm so tired of getting screwed that I'm abt to hire an attorney and find out why am I left with this problem to face and why others are having to suffer as well if there's an ongoing lawsuit near Washington nc let me know if not there's soon to be one if others need to join as well

- Washington, NC, USA

Vehicle purchased 12 Feb 2012. At 8,344 miles, vehicle was checked into the service department at shamaley Ford, el paso, tx because power brakes were not working on an intermittent basis. Complaint reads: "brake pedal hard and when pumping goes very low." Service department comment: "cause: Booster not working at times. 2005A brake booster assembly... replace bt4Z*2005 booster asy - brake" now at 65,495 (16 May 2019), the same condition exists. Not involved in a collision, but a few times the vehicle came too close to other cars before stopping. Occurs consistently after being parked, and then intermittently at highway speeds while using cruise control. Stepping on brake failed to disengage cruise control the first time, had to take the foot off the brake pedal and step on the brake hard again. Happens a city speed limits, also intermittently. Defective part? needs to be investigated, and if defective, issue a recall and hold Ford responsible for free replacement.

- El Paso, TX, USA