Brake pedal goes to the floor and brakes are almost entirely disengaged. This happened intermittently at first but now seems permanent, rendering vehicle unsafe for use. This problem nearly resulted in an accident. Was taken to a local mechanic and master cylinder was replaced, this did not fix the problem. Brake fluid is good and cause of the problem is unknown. Car is currently parked as we do not know how to proceed safely. This problem occurs when the vehicle is moving at any speed or direction.

- Paragould, AR, USA

This is the 2nd time since purchasing this 2012 Ford Edge that I have experienced loss of brakes. The 1st time the brake booster needed replaced. I am now dealing with the same problem 3 or so years later. This happened last night on my way to school which almost resulted in an accident. I'm now missing 2 days of school in order to find someone capable of fixing this. This obviously is a safety issue and not understanding why there is no recall on this component. This near accident occurred on a city street, however my route home was also on the highway

- Keyser, WV, USA

First the master cylinder went, then the brake booster and now the hydrolic control unit. Eachpart more expensive thenthe last and the last being $2119.20 to repair. The entire braking system, parts I was told should not break. I have been told, by a reputable mechanic that often when replacing the brake booster, the lines are improperly bled andair gets into the hydraulic system. Upon farther research on line into the issue, there are page after page of the same complaint.

- Orlando, FL, USA

While attempting to come to a stop or slow at highway speed or in a parking lot the brake pedal looses pressure and goes all the way to the floor without effectively slowing or stopping the vehicle. I have been very close to smashing other drivers due to the brake malfunction. I took my car to the local mechanic and he said he has a Ford car that had the same problem and it was recalled.

- Delta, PA, USA

Brake booster recall symptoms described in publicized notices, including on this website, are what I am currently experiencing on my Ford Edge. Car takes longer to stop and braking system feels soft. Additionally, the advancetrac warning system light illuminates on occasion when car is in park for 10-20 minutes without moving, with engine running. Per the Ford forum, this is a common problem that does not seem to have a solution from Ford. I have lost confidence the Ford is interested or able to remedy either of these issues. I am afraid to drive it now that braking issue started today.

- Coon Rapids, MN, USA

Bought this car Oct 2019. Tonight, Aug 2020, after driving in an intense thunderstorm on the highway doing 70mph, brake pedal suddenly travelled all the way to the floor. Only the last 1/4" (estimated) of travel actually applied any braking effort at all. I thought maybe someone had cut a brake line or something...but once I pulled over and turned the car off I checked fluids, etc. (all normal). After restarting the engine, brakes were working properly. Very scary and very dangerous!!! when can I expect this to happen again"!" I really wish I didnt have to drive this thing every night...

- Athens, GA, USA

This is an update on a previous complaint, #11339451. An independent auto repair shop in el paso, tx replaced the master cylinder which did not correct the problem. They reinstalled the original master cylinder and both manually bled the lines and then used a computer assisted brake bleeder which correct the problem. Their total charge was $100 compared to the estimate from a Ford dealer which was $2,176.12. The estimate from the Ford dealer was to remove and replace the master cylinder and the ABS hsu module. Neither part was needed, just bleeding the lines.

- El Paso, TX, USA

While driving at about 15 mph in a parking lot and having gone over a speed bump, I heard a clunk and immediately had a super soft brake pedal. The brakes still stop the car, but with difficulty. The local Ford dealer in el paso, tx diagnosed the problems as a defective master cylinder and faulty ABS hcu module. The estimated cost of repairs is $2,176.12. Current mileage is 73,070.

- El Paso, TX, USA

While driving on highway when attempting to brake to slow down vehicle, brake pedal felt hard/stiff. Avoided a multi-car accident possibly causing my death along with my wife in car. Took to mechanic and diagnosed with faulty brake booster. Vehicle only has 90,600 miles on 2012.

- Monroe, NY, USA

This is the second time that the brakes have failed on my 2012 Ford Edge. The symptoms are identical, so I expect the problem to be in the brake booster. The brakes worked properly until the failure. Suddenly the brake pedal went down to the floor but the brakes were not applied. Both occurrences were in June, but 4 years apart. The first occurrence was at 31,500 km and the second at 85,400 km. The booster failure is a very serious problem and should warrant a recall.

- Markham, On, NY, USA

Sudden brake failure. Brake pedal goes down to the floorboard but brakes are not engaged. Up to that point the brakes were fine. There was no gradual softening of the pedal to warn about a problem. One minute the brakes were fine. The next moment they failed. Luckily the car was moving slowly and the manual emergency/parking had to be used to stop the car the problem is a failure of the brake booster - which had to be replaced.

- Markham, On, NY, USA

I was driving down the highway, a car went to turn in front of me and I went to brake to slow down and my pedal went to the floor and barely any brake. Im 7 months pregnant and had my son and niece with me. Could have been in a wreck. My vehicle has new brakes.

- Mansfield, MO, USA

Brakes failed without any warning. My speed was approximately 35 mph. They failed when I was attempting to slow down for an upcoming stop sign. Thankfully, no vehicles were coming the other way. The odometer was ~48,600. I was not told of any extended warranty on the power booster when I bought the vehicle used from a Ford dealership in erie pa in 2015. I had the vehicle towed to my mechanic. They diagnosed the issue as a failure of the power booster. He replaced with an after factory part as I was reluctant to replace with a Ford part due to issue caused by a faulty Ford part. It cost me $406.34 total including labor and the part, no towing charge as I used my aaa membership. A few weeks later I mentioned the problem to a male friend who suggested I check the Ford website which I did. I discovered this part was known to be faulty and there was an extended warranty on it. I then contacted the local Ford dealership where I bought it from, they said I'd have to contact Corp. Ford. I did and got the run around between corporate and local dealership despite having provided a lot of documentation. No one wanted to reimburse me for this problem. I proved the local dealership never made me aware of extended warranty either at the time of purchase or later. The original salesperson no longer worked there. Had I been informed by Ford of this problem, I would have then known to go to the dealership when it happened instead of my local mechanic. There was no reason why Ford couldn't have supplied this to me except for employee failure. The car was a Ford, its VIN in Ford's system and the extended warranty was issues before I purchased the vehicle...

- Erie, PA, USA

Brake pedal sometimes goes soft, sometimes have to pump brakes to stop. Brake pedal is sometimes not working when car sits for longer than 24hrs. Had complained to Ford, unable to duplicate issue. Problem 2. sometimes alarm goes off randomly while parked. Door sensor will sometimes say door open when it is closed and locked. Problem 3 touch screen sometimes slow, unresponsive or does not come on at all.

- Conway, AR, USA

A sudden hard brake caused brake pedal to become soft and go completely down to floor with very little brake function left. This has occurred twice with my Ford Edge on past 4 months!

- Evansville, IN, USA

In July 2016 I had the brake booster replaced at a dealership after encountering braking problems, it was a warranty issue (68530 miles). Early February 2020 I started to experience the same problem with the brakes, they were spongy and I had to press the brake pedal to the floor to get the vehicle to stop. Today (2/12/2020) with 101155 miles on the vehicle, I was pulling into a parking lot (slow speed) and I encountered the same problem, except no spongy brakes, zero braking ability until I had the brake pedal fully pressed to the floorboard. Eventually the vehicle came to a stop. I have reached out to the dealership that conducted the maintenance and I am waiting to hear back from them. Note: The brake fluid level is fine. The experience earlier this month took place when I was preparing to park. This is a very serious safety issue, I am concerned for not only my safety but the people I encounter on the roads. I ran my VIN and see that I have no recalls that have yet to be addressed; but my concern is that perhaps the faulty brake booster is faulty again and a recall needs to be re-issued..

- Winter Springs, FL, USA

The brakes randomly become soft and the pedal goes almost to the floor before bringing the car to a complete stop. A recall for this same problem was put out on 12/23/2019 for 2006-10 Ford Fusion, Mercury Milan, Lincoln mkz. The 2012 Edge should be included as a quick internet search shows I am not the only one with this issue. When you are driving 55-70 mph and the brakes randomly go soft it is a huge safety issue. This is not a constant occurrence, and it is hard for my mechanic to reproduce. It happens in all driving conditions, parking, highway, in town, when on/off the brakes or just hitting them to slow down on a highway. I have used my emergency brake to stop from hitting a car in front of me on a highway once, and my husband hit a bush when parking because of this. I reached out to Ford, who was aware of my complaint, and was told there is no active recall, and to "be safe" this is unacceptable. Either myself or someone else is going to get hurt.

- Littlestown, PA, USA

There is a partial recall on these model Ford Edge's. where the brake booster and brake master cylinder are defective and cause the brakes to fill with air and lose partial and sometimes total loss of braking power. This happened to my 2012 Ford Edge sport. I bought new factory parts and had them installed by a professional. They went out again. It had to do with he factory of the parts. Please place a mass recall on this part. My wife and kids shouldn't get into a wreck due to brakes going out again. They already have totally gone out twice. The 2nd time my wife with daughter and my son in the car couldnt slow down in time and got into a fender bender. It wasn't serious. This time. Thank you. Also, another problem that has been noted by thousands of Ford Edge owners is the style of fuel door. It doesn't seal properly which in return causes a check engine light to appear on the instrument cluster. Please investigate this issue as sell. Thank you.

- Molino, FL, USA

While traveling 45 miles per hour on an icy road, I lost my brakes completely, the pedal going to the floor. There were no other cars close, and I was able to recover. The repair found the ABS motor to have an open valve which robbed the system of pressure. There was no aftermarket ABS motor available, so I had to buy another Ford part for $650 which I fear will also fail. I see there are numerous similar incidents on the web and I feel this should be the subject of a safety recall. I do not feel safe in this car.

- Reno, NV, USA

The contact owns a 2012 Ford Edge. The contact stated that one side of the brake caliber emitted more pressure than the other, which caused the brake pads and rotors to wear over time. The contact previously replaced the same parts twice. The contact took the vehicle to an independent mechanic for diagnostic testing and repairs in the past. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired for the recent failure. The failure mileage was approximately 100,000.

- Milwaukee, WI, USA