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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
55,226 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge brakes problems

brakes problem

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2012 Ford Edge Owner Comments (Page 2 of 11)

« Read the previous 20 complaints

problem #199

Feb 072020

Edge

  • miles

A D V E R T I S E M E N T S

brake system not performing properly even after replacing defective master cylinder component.

- Monticello, AR, USA

problem #198

Nov 012021

Edge

  • 120,000 miles
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 45 MPH, the brake pedal would go to the floorboard while depressed with an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 120,000.

- Euphora, MS, USA

problem #197

Jun 032022

Edge

  • miles
Applied my brakes while on the highway Heard a loud -€œhissing sound-€ and the brake pedal was rock hard. I ended up in the ditch.

- Saint Louis Park , MN, USA

problem #196

Jun 072022

Edge

  • miles

A D V E R T I S E M E N T S

I dont drive often or many miles so while driving on state route had to stop seeing several cars in front of me stopping for a dump truck backing in drive so pressed on brake but went to floor and did eventually stop however had spongy pedal until I got home. I did get brake pads and fluid checked with all being fine. My local Ford said they had not heard of this issue however I saw many reports submitted on this site and read a plea to Ford for a recall since mechanics say they have no fix for it. It came on suddenly and I am in fear to use my vehicle for fear of brake failure with damage and possible death. Please have company research, recall and fix before someone gives their life before something deadly cannot be undone. Thanks!!

- Fayetteville, OH, USA

problem #195

Feb 282022

Edge

  • miles
Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn-€™t make a recall. One customer quoted Ford for saying -€œWe are looking into it. Until then drive carefully.-€ Wow. There are MANY people reporting the same problem. Do a little research.

- Cypress, TX, USA

problem #194

Jan 052022

Edge

  • miles
Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.

- Kent, OH, USA

problem #193

Jan 142022

Edge

  • miles

A D V E R T I S E M E N T S

My brake pedal is squeaking when I push it, the brake pedal is going all the was down and gets stiff.If I'm at a red light and have my foot on the pedal it push up like trying to get my foot off of it..The mechanic told me that he could've sworn there was a re call on the Ford Edge's..I scared and I know I could never afford to fix this huge problem.

- San Antonio, TX, USA

problem #192

Jan 072022

Edge

  • miles
Brake failure. Brakes sync to floor and do not work. Safety of hurting self and others. No warnings or symptoms.

- Nashville, TN, USA

problem #191

Nov 292021

Edge

  • miles
Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.

- Prosper, TX, USA

problem #190

Nov 242021

Edge

  • 87,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while reversing, the vehicle made an abnormal squealing sound. In addition, the brake pedal was depressed and traveled to the floorboard. The brake pedal was very soft. The vehicle was towed to an independent mechanic where the failure was undetermined. The failure recurred 3 times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.

- Manchester, CT, USA

problem #189

Nov 182021

Edge

  • miles

A D V E R T I S E M E N T S

Brake pedal goes to floor, Brake booster was replaced 10/31/2019 49170 Miles, Brakes have failed again pedal goes to floor 11/2021 52600 miles. Repair only lasted 3400 miles

- Onalaska, WI, USA

problem #188

Sep 162021

Edge

  • miles
Brake pedal goes almost to floor. It has a little engagement at the top pedal then becomes spongy then stopping power at the bottom of pedal. Also there is a "thump" sound when you first press the pedal. When you let off rmr pedal there is a whistle. The booster was replaced during an extended warranty several years ago.

- Moss Point, MS, USA

problem #187

Jul 012021

Edge

  • miles
Brakes were working totally fine for 1 hr. drive to city. A few hours later, I returned to my car to drive home. When I put my foot on the brake pedal while it was in park (but engine started, ) everything felt normal. When I put it into reverse to back out of the spot, my foot went all the way to the floor. This "soft pedal" occurred with NO warning lights/sounds/etc. There was NO warning that my brakes would give out on me at all. Luckily, mine happened, (both occasions), in parking lots, not in higher speed situations. Any higher speed situation could have been catastrophic. It was frightening. Fortunately, I was a nearly vacant lot, so I tried backing up to see what would happen and the brake again had to go ALL THE WAY to the floor and made a grinding sound (like stopping on gravel sort of). It did not stop as usual. It rolled to a stop after traveling a few feet. (Mind you, this is only rolling back from a parked position.) I got on You Tube and typed in "2012 Ford Edge, brake to the floor" there were hundreds of folks complaining about this issue. It is related to the ABS Hydraulic Control Unit, although my ABS never illuminated. You Tube had "quick temporary fix". Go in reverse upto 20-25 MPH and slam on the brakes "grenade stopping". Took 7 times (frightening given I didn't know if the brakes would engage at all), my brake pedal popped back up from the floorboard and it felt like a hard pedal again. It worked fine for one day. The same problem reoccurred the next day. Same reverse/grenade stop procedure and it got me to the dealership. Apparently this gets the valve to go back to closed position after air got in HCU from open valve. My Ford Service Advisor acknowledged how common the repair was and were surprised the Edges weren't included in the 19S54 Recall with other models. Repair cost me $1,435. They also found the Master Cylinder needed some repair-more money. I will try to get the actual part removed from my car back for inspection

- St Augustine, FL, USA

problem #186

Jul 082021

Edge

  • miles
Brakes peddle soft, fluid full, intermittent times where putting on the brake and felt they weren-€™t working (scary). Pads, rotors fine. Taking in to dealer and anticipate they will replace brake booster, master brake cylinder and still the brake issue remains not fixed. Reading posts on internet and many owners having same issue where dealer can-€™t seemed to be able to determine problem.

- Savage, MN, USA

problem #185

Jan 022020

Edge

  • miles
Soft brake pedal when stopping at all speeds city or highway

- Roanoke, LA, USA

problem #184

Feb 112021

Edge

  • 144,365 miles
On 3 separate occasions over the few years we've owned this vehicle we have experienced an almost complete loss of breaking power just traveling straight on a city road or parking lot. The breaks will suddenly become very soft and only begin to work with the pedal mashed all the way to the floor. We have narrowly avoided an accident each time because we were at very low speeds but can only imagine what would happen if we had been traveling at freeway speeds. After doing some research online it appears it has been an issue for many Ford owners since 2012 but they have ignored the safety concerns.

- Puyallup, WA, USA

problem #183

Jan 102021

Edge

  • miles
I had my brake booster replaced about a year ago. About 4 months ago my brake pedal was going to the floor. Took it to the Ford dealer but the brakes were ok again. They said they could diagnose the problem. 2 weeks ago same problem pedal going the floor, now spongy pedal. Had a new brake hose put on and the brakes bled and it is still spongy. Trouble stopping very dangerous!!

- Indianapolis, IN, USA

problem #182

Sep 012020

Edge

  • miles
2012 Ford Edge. Consumer writes in regards to ABS system failure. The consumer stated the hydraulic control module, master cylinder, and brake booster failed simultaneously. The consumer stated there should be a recall.

- Auburn, WA, USA

problem #181

Sep 112020

Edge

  • miles
My vehicle has 98000 miles on it and Ford has stated it needs a ABS control unit that's a cost of $2000. My brakes are awful. I paid for a brake booster & master cylinder I didn't need. My latch went and that cost a lot of money left front door now my back up camera doesn't work. What's next"?"

- Westford, MA, USA

problem #180

Oct 102020

Edge

  • 136,000 miles
Brakes routinely will go all the way to the floor and makes stopping car difficult. Took car to Ford who only said they couldn't duplicate the brake issue after keeping my vehicle for 2 weeks. This has been going on for over 2 years. Ford replaced brake booster in 2014 on a recall. Brakes worked fine for a few years and went back to not fully stopping the vehicle. Doesn't do it all the time but happens frequently. If I pump the brakes enough at a stop light they will work for a while with no issues. I can't drive the vehicle frequently because of the danger it poses if the brakes should not work.

- Mesquite, TX, USA

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