really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
38,244 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge brakes problems

brakes problem

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2012 Ford Edge Owner Comments (Page 1 of 5)

problem #88

Dec 212016


  • 65,500 miles


Sometimes when the ABS activates the brake pedal becomes very soft, you can still stop but you have very little braking for the first 3/4 of the pedal. I have figured out that I can rest the ABS control module by going in to the car wash and activating the ABS a few times. I think the problem is the hcu and I could have one put in but this seems to me to be a design failure and should be covered under a recall. Its only happened a couple of times when driving during icy conditions but it should not happen and could cause an accident.

- Kearney, MO, USA

problem #87

Dec 162016


  • miles
There was a recall on the brake booster - possible 13N02 brake booster fsa - that I was not notified of. I called the Ford dealer to diagnose a brake issue and a week later they got me in and then casually told me they replaced my brake booster at no charge because it was part of a recall. I just signed up on nhsta websites to be better informed.

- Gretna, NE, USA

problem #86

Sep 082016


  • 35,000 miles
While driving at slow speeds pedal goes to floor but doesn't happen all the time. May drive 6 weeks before it happens again. Ford has extended recall on power booster. Dealer replaced booster says that was the problem. Drove vehicle another three weeks and pedal goes to the floor again still while driving slow or comming down a hill pressing brakes slightly. Replaced master cylinder but no change. Scared to drive vehicle. Never know when the brakes are going to act up.

- Northport, AL, USA

problem #85

Oct 172016


  • 15 miles


When I try to stop the brakes get hard and the vehicle dont' stop. I can't used this vehicle

- Camuy, PR, USA

problem #84

Oct 122016

Edge 6-cyl

  • miles
I have had the brake booster worked on shortly after I bought my new 2012 Edge brand new.. I noticed this week that the brake doesn't depress when starting until after it starts.. I don't have a problem braking when driving.

- Mauriceville, TX, USA

problem #83

Aug 242016


  • 63,000 miles
Brakes made a hissing sound when pressed and brake pedal went to the floor when pressed. When backing up there were hardly any brakes available to stop. Took it into a mechanic and they had to replace the power brake booster. This is not simply replacing the brake pads but this is a mechanical issue on a vehicle that is only 4 years old. Huge safety issue.

- Acworth, GA, USA

problem #82

Aug 172016


  • 121,000 miles


I was driving and went to stop brake pedal went to the floor. Brake booster has been replaced and it still has issues. Sometimes the brakes work and sometimes they don't. the Ford dealership is no help. They said my brakes are fine. They are not fine. I'm not sure what to do.

- Belva, WV, USA

problem #81

Aug 162016


  • 66,416 miles
17 year old driving her car, was on a slight incline, brakes failed, she almost rolled into the car behind her, but she was able to turn in the turning lane and make a right turn and did the responsible thing, call mom and dad after getting into a parking lot. Hubby drove it home and he had to slam the pedal down to get the brakes, to work, we are waiting for dealership to open in the morning to tow this vehicle to get looked at as it is too dangerous to drive.

- Mableton, GA, USA

problem #80

Aug 122016


  • 47,000 miles
The contact owns a 2012 Ford Edge. While driving approximately 5 mph and reversing on an incline, the brakes failed. The vehicle was driven to the contact's residence and not repaired. The approximate failure mileage was 47,000.

- Denison, TX, USA

problem #79

Aug 012016


  • 42,000 miles
Takata recall power brake booster bad on my 2012 Ford Edge basically, the car has a delayed hard stop.

- Sylvania, OH, USA

problem #78

Jun 232016


  • 126,070 miles


Brakes are not operating properly, when I apply brakes it sounds like air deflating.

- Ashburn, VA, USA

problem #77

Jun 172016


  • 66,000 miles
Fsa 13N02 brake booster extended warranty. My first complaint is that this fsa is not a "safety recall" but classified as a customer satisfaction action if someone complains about their brakes. I was pulling out onto a very busy street and seconds away from getting on the interstate when my brakes failed, I could not stop. My vehicle was in the shop for a different problem and supposedly brakes inspected as a "service to me" the day before this incident occurred. My 1st question is why was I not notified of this potential safety hazard and 2nd why doesn't Ford consider this a safety issue. I was very lucky nothing happened to me, as I was on my way out of town for a trip. I find this very irresponsible on Ford's part and something should be done about it. I am very seriously looking at a different manufacturer to make my next car.

- Davenport, IA, USA

problem #76

Apr 082016


  • 76,000 miles
Driving the vehicle on the freeway when the brakes took a substantial amount of force to stop. The car was sent to a Ford licensed dealership where they diagnosed the brake booster has failed as well as air in the brake lines.

- Fullerton, CA, USA

problem #75

Apr 062016


  • 56,699 miles
The contact owns a 2012 Ford Edge. While driving 65 mph, the brake pedal was depressed but it took a greater amount of time to stop the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was aware of a voluntary service campaign by the manufacturer addressing the failure, in which the VIN was included. The failure mileage was 56,699.

- Williamsburg, VA, USA

problem #74

Aug 032015


  • miles
The drivers side door alarm always goes off. Constant dinging, and the interior lights remain on. I have had to replace 1 battery already. Driving at night, especially in reverse, is terribly difficult with the lights on. The door is securely shut, however, that does not stop the alarm. The other issue I've had is the brake booster. I thought it was just the brakes so got those fixed and then stopping was near impossible. I had to push the pedal entirely to the floor to come to a slow stop. Should I have had to come to a quick stop, that would have been impossible. My husband did some research to see that this is a common problem so we went to get it repaired. However, it was costly and could have been a total disaster. The car was only 3 years old at the time.

- Toledo, OH, USA

problem #73

May 032016


  • 67,000 miles
While leaving the parking lot at work my wife's brakes failed without warning, she was lucky no cars were coming or she would have been hit. Scary considering my wife and daughter ride in this car everyday, and we took it on vacation to Colorado, just glad the brake didnt fail in the mountains. It was really just luck, cant believe that there hasn't been a mandatory recall for this problem. Well the good news is Ford is paying for the repair, thanks for stepping up after the fact, instead of doing what you should have done when you knew you had a problem. Recall

- Loda, IL, USA

problem #72

Apr 192016


  • 56,500 miles
The contact owns a 2012 Ford Edge. While driving 40 mph, the brake pedal was depressed and failed to respond without warning. The contact had to pump the brake pedal to get the vehicle to stop. Also, the driver side door ajar light illuminated when the door was closed and the vehicle alarm sounds off at various times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 56,500.

- Mount Washington, KY, USA

problem #71

Apr 152016


  • 65,000 miles
I purchased my low mileage Edge from local Ford dealer. Experiencing periodic issue with car transmission lag or jerking when accelerating from stop, as at a stop sign or pulling out of parking lots. Took to dealer several times, they can't duplicate issue, no codes. More recently the backup camera has intermittently failed. No backup guidelines are present, sometimes backup camera is visible, then goes black, other times doesn't work at all. Now my brakes are giving me issues. The pedal will either be very hard to press, as in losing power braking when a vehicle dies. Then the pedal may go all the way to the floor. Did experience something similar while in fast food drive thru, foot on brake, then brake losing pressure and pedal depressing to floor. I put the vehicle in park, then the "service advance track: Light came on briefly. This vehicle is not safe and once I make a list of all of the service bulletins it's going to the dealer for repair. Last time I went the idiot at the service counter put that I said the vehicle "stalled". never did I say that happened. I said there was a lag in acceleration and the feeling like a transmission jerking into gear. Piece of junk Ford, don't know what I was thinking buying it. All of these complaints on this site, amazing there aren't more accidents. Shame on you Ford! you used to make quality products.

- Cleveland, TN, USA

problem #70

Mar 142016


  • 58 miles
My door ajar light is coming on. The dome light is staying on and the shirt to park is coming on when this happens. My brakes went out while I was driving down a busy highway. I was told that for extended the warranty on the brake bosster but this is not a recall.... I could have been killed! I would like to have know that my life was in danger before this happened.

- Brandon, MS, USA

problem #69

Mar 122016


  • 51,000 miles
Vehicle has approx. 51K miles and was showing no problems with brakes until this weekend. While driving out of town, I noticed the brake pedal didn't feel normal. I was having to press a little harder than usual. It got to the point where I had to mash down hard to get the vehicle to stop. I checked brake fluid, but reservoir was full. I was able to get back home safely but I did have some close calls when having to brake due to fact that it was taking longer distance to stop.

- Sandia, TX, USA

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