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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,479 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge electrical problems

electrical problem

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2012 Ford Edge Owner Comments (Page 12 of 23)

« Read the previous 20 complaints

problem #235

Mar 302016

Edge

  • 45,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning indicator was constantly illuminated. The vehicle was taken to the dealer where it was diagnosed that a sensor for the driver side door needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure occurred for approximately four months every day. The VIN was unknown. The approximate failure mileage was 45,000.

- Maplewood, MN, USA

problem #234

Feb 062016

Edge

  • 35,478 miles
Drivers dash warning light stays on reflecting door is unlocked. Started out as a occasional, then more common now it stays on 90% of the time.

- Pine Ridge, FL, USA

problem #233

Mar 022016

Edge

  • 44,000 miles
Drivers side door ajar light is staying on and doors are not locking when vehicle is in drive. When ajar light is on and you stop with car in drive the alarm will request you shift into park.

- Little River, SC, USA

problem #232

Mar 302015

Edge 6-cyl

  • 45,236 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that while in park, the door ajar warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the door latch and the switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 33,000. The VIN was unavailable. The consumer stated the warning and tone on while vehicle in motion after stop. Updated 05/10/16

- Atwater, OH, USA

problem #231

Mar 062016

Edge

  • 82,300 miles
Driver door not indicating closed properly. Defective switch on latch. Indicates door not properly closed at all times.

- Mocksville, NC, USA

problem #230

Mar 232016

Edge

  • 41,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the driver side door warning light continued to illuminate intermittently. The contact stated that the interior chime sounded and the interior lights remained illuminated. It was diagnosed that the switch had to be replaced. The manufacturer was notified. The approximate failure mileage was 41,000.

- Ham Lake, MN, USA

problem #229

Mar 072016

Edge

  • 112,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that the warning light indicator illuminated when the front passenger side door was closed, which indicated that the door was ajar. The interior dome light remained illuminated. The contact applied force several times to close the door, but the failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.

- Holt, MO, USA

problem #228

Mar 162016

Edge

  • miles
Door ajar sensor has failed causing doors to remain unlocked during driving and interior lights to remain on during driving.

- Spartanburg, SC, USA

problem #227

Mar 142016

Edge

  • 58 miles
My door ajar light is coming on. The dome light is staying on and the shirt to park is coming on when this happens. My brakes went out while I was driving down a busy highway. I was told that for extended the warranty on the brake bosster but this is not a recall.... I could have been killed! I would like to have know that my life was in danger before this happened.

- Brandon, MS, USA

problem #226

Nov 122015

Edge

  • 50,000 miles
My drivers door and the back door behind the driver's seat, the door ajar light and warning comes on after I have shut the doors securely and will not go off. Very agruavating! I have taken the car to a Ford shop and they tell it will cost approximately $600 to repair.

- Miller, SD, USA

problem #225

Mar 022016

Edge

  • 39,000 miles

A D V E R T I S E M E N T S

Door ajar light remains on when all doors are shut. System constantly advises driver to shift to park while driving and continues chiming that driver's door is open. Doors will not lock, many safety features will not engage because computer believes driver's door to be open.

- Los Angeles, CA, USA

problem #224

Feb 012016

Edge

  • 42,000 miles
"door open" indicator light comes on and will not turn off when the car is turned on. When this happens, you cannot lock the doors, which is a safety issue. The interior lights also stay on... which makes it more difficult to drive at night (also a safety issue). This is the second time our car has had this issue. We had the door latch replaced the first time in 2014. It recently started occurring again on two doors in our car. It costs $500 per door to fix each occurrence. Ford should own up to this issue that is being reported by multiple people and fix it before someone gets hurt, robbed, or killed because they can't lock their doors.

- Midland, NC, USA

problem #223

Feb 012016

Edge

  • 21,000 miles
Door jar light on dash will not go out left rear.

- N. Lawrence, OH, USA

problem #222

Mar 092015

Edge

  • 0 miles
Driver door sensor faulty causing interior lights to stay on, continuous alerts that driver door is ajar with alarm to come on telling you to put car in park and shut door causing a hazard. Interior lights are on during night time driving.

- Ball Ground, GA, USA

problem #221

Sep 212015

Edge

  • 200 miles
Driver side ajar light comes on almost every time with door closed

- Winston Salem, NC, USA

problem #220

Feb 122016

Edge

  • 39,000 miles
The driver door sensor states the door is ajar, although it is closed, registers open. The latch is defective.the door ajar warning sounds on the dash board, dome lights stay on and doors do not lock. Door has to be opened and slammed closed many times for the warning to go off, but only temporarily. Hard to lock car, dome light stays on. Happens while driving, in park, basically anytime the car is on. Had the issue fixed at a dealership - had to pay $494!! I see this is an issue with many Ford Edge owners - Ford needs to get this fixed and recall - unsafe!!!

- Oregon City, OR, USA

problem #219

Jan 042016

Edge

  • 46,000 miles
Driver door ajar when not. Door locks do not engage while driving, interior dome lights remain on which drains battery and unable to drive at night due to this. Major safety issue. Can not lock vehicle from outside or set alarm all interior locks remain on and do not shut off

- Lancaster, CA, USA

problem #218

Dec 012015

Edge

  • 54,000 miles
1) "shift to park" error: Have to click the shifter one or two times to clear it. Until I do, the seat does not move back for exiting. 2) "driver door ajar" error: Have to open and close the door, sometimes only once, but usually many times in order to clear the error. 3) if the "door" error is not cleared, the "shift" error will appear while moving, whenever I come to a stop. Also, the audible signal will kick in. 4) at times the driver door will not unlock with the touch of my hand. I suspect when I shut the door last, the "door" error was probably in effect. Service: I actually took my car to the dealer and all they could tell me was that the shifter had to be replaced for $500. They couldn't even find the "door" error. I think this merits a recall notice and Ford should repair these problems at no or reasonable costs.

- St. Charles, MO, USA

problem #217

Feb 012016

Edge

  • miles
Passenger door ajar sensor is malfunctioning. System does not recognize hat the door is closed and will not allow doors to lock posing safety issue. Also the dome light will not turn off due to the sensor not recognizing that the door is closed. Even after repeatedly shutting door (over 10 times) the sensor will pop on during driving of the vehicle. Done lights remain on after car is turned off which drains the battery.

- Cordova, TN, USA

problem #216

Feb 012016

Edge

  • 35,000 miles
The door sensor says the driver's door is open when it is not and stays on. This does not allow the door locks to close and is unsafe. The interior lights also go on and stay on for a period of time.

- Stillwater, MN, USA

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