Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.


definitely annoying
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
43,042 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge electrical problems

electrical problem

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2012 Ford Edge Owner Comments (Page 3 of 20)

« Read the previous 20 complaints

problem #351

Mar 012017


  • 12,000 miles


Door ajar indicator stays on when door is fully closed keeping interior lights on when driving causing vision problems at night. Also will not allow doors to be locked when car is in has only 12000 miles and is in like new condition and has not been exposed to harsh weather conditions.does not occur every time but is becoming frequent.

- Middletown, MD, USA

problem #350

Feb 172015


  • 50,000 miles
The door ajar sensor is malfunctioning. The car does not recognize when the door is closed. This causes the battery to be completely drained.

- Houston, TX, USA

problem #349

Jan 012017


  • 65,000 miles
The driver side door ajar switch is not working which causes the interior lights to remain on while driving or leave lights on to drain the battery when parked.

- Hacienda Height, CA, USA

problem #348

Aug 012016


  • 65,000 miles


Door ajar sensor failure: 2012 Ford Edge left rear passenger "door ajar" sensor fails to indicate when door is shut/locked indicating it may still be open/unlocked. The sensor failure affects the following: - alarm/intrusion detection: Security system does not set properly and will activate randomly if set. Attempting to set alarm results in three abnormal horn blasts indicating a door is ajar. In this state, alarm will sound randomly which is highly disruptive to neighbors. It is unsure whether this model can lock without security system enabled, forcing the vehicle to be left unlocked. - electric / battery: Dome lights, and other dash indicators do not secure manually and cause severe battery drainage. Expensive battery replacements. - safety: Small children in car seats, unsure if doors are properly secured, doubt and peace of mind in Ford. The issue was discovered approximately August 2016. Vehicle was parked. At first the door could be opened and re-shut with force and sensor would self correct, but ultimately it would fail altogether. This is a known issue. Ford, where is the recall!?

- Las Cruces, NM, USA

problem #347

Feb 032016


  • 50,000 miles
Rear driver side door ajar light will not turn off, have drained 2 car batteries, the alarm goes off at random and the interior dome light stays on. Had to pull cabin lighting fuse to stop battery from draining. The indication is constantly on there is no way to tell in door is actually ajar or not.

- Spring Valley, CA, USA

problem #346

Feb 012017


  • miles
The door ajar is on permanently when the door isn't ajar. Lights on and off at random times. Seems to be a common problem via other people with this model

- Anna, TX, USA

problem #345

Jan 282017

Edge 6-cyl

  • 71,000 miles


For the 2nd time in 2 years my door ajar light comes on when the car is started and in motion which leaves the overhead lights on and the doors unlocked while driving. The overhead light on at night and the doors unlocked while driving is dangerous and I should not have to pay for an issue that is safety related for a second time in 2 years.

- Pittsburgh, PA, USA

problem #344

Jan 302017

Edge 6-cyl

  • 62,591 miles
The "door ajar" light will not shut off even when the door is closed and this leaves the interior lights on which is a nighttime driving hazard. The dealer says the latch is defective and Ford will not assist in the repair. This happens when the car is moving and stationary. Due to the high cost (over $550) people are going to ignore the repair and then drive impaired. So how many accidents are required before Ford is forced to deal with this issue?

- Huntington Beach, CA, USA

problem #343

Nov 182016


  • 102,894 miles
The contact owns a 2012 Ford Edge. While driving approximately 40 mph, the vehicle started to decelerate. The contact depressed the accelerator pedal numerous times, but the vehicle failed to accelerate. The contact coasted into a parking lot, waited for a while, and resumed driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,894.

- Braselton, GA, USA

problem #342

Jan 212017


  • 87,066 miles
While driving the car shuts off and a wrench pops up on the dash. Lat time it happen my wife was driving in an intersection. Than 2 more times in a 4 mile drive. We had this issue before and had the throttle body replaced about 8 months ago and that worked till now. My wife is to scared to drive the vehicle and I cant say I blame her.

- Bartlett, TN, USA

problem #341

Jan 012017


  • miles


A warning light is displayed stating the passenger door is ajar when it is not. The door can be repeatedly opened and closed attempting to make the warning light go off, it does not work the majority of the time. The interior lights will not go off, which makes driving a hazard. Also, the door will not look when the warning light is on. Another safety concern.

- Lincoln, NE, USA

problem #340

Dec 202016


  • miles
Door ajar sensor failed and says doors are open when they are latched. You are not able to lock the doors when driving with this alarm.

- Jasper, MO, USA

problem #339

Dec 062016

Edge 6-cyl

  • miles
About a year ago, the driver door ajar light came on and will not go out. This has caused the battery to drain multiple times due to interior lights staying on all the time. Every time the vehicle comes to a stop, the "shift to park" warning comes on along with the door chime. Ford claims it was not under warranty and quoted ~$400 to replace (~$250 if it could be "repaired"). a few weeks ago, the rear passenger side ajar light came on and will not go out. Due to this, we can no longer lock the rear door while driving. This is the location of our child's seat! also, we no longer can tell if the doors are properly closed or not.

- Groton, MA, USA

problem #338

Dec 202016

Edge 4-cyl

  • 85,000 miles
Driver side door ajar light comes on. Can be driving down the road and interior light come on due to door ajar issue. Door will not lock while car is moving due to issue making this a safety issue.

- Summerville, SC, USA

problem #337

Nov 192016


  • 55,000 miles
Door ajar stays on when door is fully closed.

- Raleigh, NC, USA

problem #336

Nov 302016

Edge 6-cyl

  • miles
The driver door ajar warning light will often remain on even when the door is clearly closed. The light will also randomly come on while driving and the interior lights will illuminate, making night driving especially dangerous.

- Seaside, CA, USA

problem #335

Dec 012016


  • miles
Driver door sensor keeps telling me the door is ajar when it is not. It will do this while you are cruising down the freeway causing you to freak out thinking one of the kids has opening a door in the back seat! this will be the 2nd time I've had to take this in to be fixed since owning the car, which is coming up on one year.

- Peoria, AZ, USA

problem #334

Nov 202016


  • 55,000 miles
The driver door ajar indication even when the door is closed. The warning keeps alerting the driver. It says shift to park and close the door. But the door is closed. This is a safety issue. This occurs when at a stop or just before leaving a stop light.

- Pearland, TX, USA

problem #333

Nov 202016

Edge 6-cyl

  • miles
Driver's door ajar notification on dash panel when door is closed. Dome lights stay on leading to drained battery and locks will not engage due to vehicle not recognizing door is closed. Door locks do not engage when driving or exiting the car, even when door is tightly closed. Locks do not engage and dome lights remain on when stationary as well as in motion and vehicle notifies to shift to park and claims drivers door is ajar. No recalls and very pricey to have local dealership inspect, diagnose, and replace entire door latch mechanism. I have only owned my car for a year. 47,349.8 miles. Have done extensive online research and found many other owners having the same issue.

- Mapleton, MN, USA

problem #332

Oct 082014

Edge 6-cyl

  • 81,000 miles
Door ajar sensors/light doesn't indicate when doors are closed, and will come on for no reason when vehicle is driving. This causes the interior lights to illuminate and doors unlock/unable to lock. Very dangerous at night or when I drive with children in the car.

- Dover, NH, USA

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