definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,724 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge lights problems

lights problem

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2012 Ford Edge Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #20

Jul 222015


  • 50,750 miles


I was driving home from work and the driver information center displayed "driver door ajar" when the door was definatly shut and locked. After a few minutes this alarm went away and it returned a few days later on my way to the store. The frequency of this problem has been increasing and now my car alarm sounds off seemingly at will, mid-day or midnight because the computer thinks someone opened the door without the key. Last night it was going off at 4am. I am concerned that interelated safety equipment might not function because the computer thinks the door is open. This problem also prevents the auto-lock function from working, so someone could open my door at a redlight or in traffic. The repair bill for this problem is just over five hundred dollars. This is clearly an example of inferior parts costing the defenseless consumer money and Ford Motor Co. Repeat customers. If you do an online search, you will see that this is a common problem.

- Eagleville, TN, USA

problem #19

Mar 102015


  • 30,000 miles
After closing the driver's door, I get a door ajar message in the dashboard screen. When parked, interior dome lights remain on and doors will not lock since the vehicle thinks the door is still open. While driving, doors do not lock and notifications repeat after each stop as I release the brake to start accelerating. Repeated door closings may cause the computer to realize that the door is closed and the message may go away, but that solution works less and less often. My Edge is now 5 months out of warranty, but first occurrence was 2 months out of warranty. Ford hq tells me there is no recall on this issue and my dealership wants to charge me $400 to replace the door switch or $500+ if I want a diagnostic to determine if that solution will work, or if there is a larger problem. Online research reveals this problem is rampant across many Ford models and years. They know it's a flaw and refuse to make it right.

- Mount Juliet, TN, USA

problem #18

Jun 112015

Edge 6-cyl

  • 37,200 miles
The door latch light stays on durning drive time, it prevents locked doors and light on mirrors and interior light stay on. I have read there is multiple Ford Edge drivers with same saftety issue. This needs to be resolved its very dangerouse driving hazard it prevents door from locking during high speeds....updated 08-06/15 updated 9/29/2015

- Saint Louis, MO, USA

problem #17

Jun 152014


  • 30,000 miles


The "door ajar" light stays on even when the door is shut securely. When this happens, the interior lights stay on and the doors will not lock while driving. This is very dangerous, particularly if you have children in the car. We had this fixed once for over $150 at a dealership. Now less than a year later we are having the same issue.

- Canyon Country, CA, USA

problem #16

Apr 012015


  • 44,000 miles
My driver side door does not register as closed. The cabin lights stay on and the doors don't always lock because the car thinks the door is ajar when it is not. When driving the car I get an alarm in the dashboard that continually states the driver side door is ajar.

- Bellevue, WA, USA

problem #15

Jan 052015

Edge 6-cyl

  • 40,000 miles
A few months ago, the driver side door ajar light began staying on when the door was closed properly. This causes the lights to stay on inside the car along with the annoying beeping sound. What really concerns me is that I have my daughter in the vehicle with me and being that the doors won't lock as the light is now on continuously, she would be able to open the door at any time. Just wait until there is a major injury from this before being recalled, isn't that how it usually works?

- Hixton, WI, USA

problem #14

Jan 052015


  • 38,000 miles


When I get into the car and shut the drivers side door, I get an error the door is ajar. Clearly it is not but a relentless beeping is warning me of the trouble. The doom light will not go out and the doors will not lock. When I get out of the car the lights stay on for five minutes, indicating a door is still open.

- Belle Chasse, LA, USA

problem #13

Feb 022015

Edge 4-cyl

  • 39,050 miles
The door ajar sensor on the driver side door fails to function properly making the vehicle react as though the door is open even though it is actually closed. This prevents the doors from locking and prevents the dome light from turning off. The door ajar alarm and light will not stop alerting the driver to the problem. Because the doors will not lock, there is a danger to driver and passengers while moving. When dome light fails to turn off, the car battery can run down preventing the car from starting.

- Napa, CA, USA

problem #12

Dec 302014


  • 56,500 miles
About 90% of the time -- at all speeds of 0-75 -- the warning light shows the driver door is ajar, which causes the dome lights to stay on, and the door locks will not lock. This is extremely unsafe when driving in the city and stop at a red light -- anyone could open the door and get inside. When the dome lights are on, it is difficult to see at night, especially when backing the car.

- Borger, TX, USA

problem #11

Feb 202015


  • miles
Says door is ajar when its not. Dome light will not turn off, wont lock, and beeps constantly when not in park until I try to close the door, that is already closed. Have to open and close, open and close, open and close until it turns off. Has happened numerous times. This is not just an annoyance issue.

- Bartlett, IL, USA

problem #10

Dec 012014


  • 83,000 miles


My 2012 Ford Edge has been experiencing some electrical issues. One of them being the "door ajar" warning light. This warning light will keep my inside lights on if I am not able to clear the warning. I usually need to slam the door a couple of times and if that doesn't work then I need to restart the car and close the door and then turn the car off and usually this will clear it. I hear this is happening to quite a few Ford vehicles and think this should be looked into for a recall. If you don't realize that your cars inside lights stay on then it could drain your battery and leave you stranded.

- Bethel Park, PA, USA

problem #9

Feb 062015

Edge 6-cyl

  • 62,500 miles
Driver's side door sensor not working properly. Drivers side door ajar warning stays on even when door is clearly closed. Because of this, the inside dome light stays on. When first entering vehicle in the mornings, interior light does not come on.

- Frisco, TX, USA

problem #8

Dec 162014


  • 40,000 miles
-door ajar signal stays on when door is closed -interior lights stays on -inability to lock doors while in vehicle -faulty latch

- Carolina, PR, USA

problem #7

Dec 012014

Edge 6-cyl

  • 34,000 miles
Dome light stays on = creates night driving hazard. Dome light on creates safety hazard when parked in public area at night. False door ajar signal prevents the driver from recognizing a real door ajar situation = safety issue the doors will not lock-= safety issue. Issue = door ajar signal stays on when door is closed, interior light stays on, inability to lock the door while in the vehicle, and faulty door latch. This is a safety issue that needs a recall.

- Old Bridge, NJ, USA

problem #6

Nov 292014

Edge 6-cyl

  • 43,440 miles
Door ajar light came on and does not go off. Door is fully closed. This causes the overhead lights to stay on for some time making it hard to see when driving at night. This also causes the warning bells to go off intermittently while driving. A light will go on telling you to shift into park while driving down the road. Very distractive. Door locks do not function properly which can be dangerous in itself. Dealer tells me this is a faulty door ajar sensor. They want $500 to make my car safe to drive. Searching the web shows that this is an ongoing problem with Ford products that they are quite aware of. I feel Ford should be responsible for safety related issues on their products and that a recall should be issued to make these cars safe. Thank you

- Eureka, IL, USA

problem #5

Jul 312014


  • 37,173 miles
The contact owns a 2012 Ford Edge. The contact stated that the interior light and compass malfunctioned. The interior lights failed to turn off when the vehicle was shut off and door were closed. As a result, the failure caused the battery to be completely drained and the vehicle failed to start. The vehicle was not taken to the dealer for a diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 37,173.

- Havey, IL, USA

problem #4

May 072014

Edge 6-cyl

  • 73,250 miles
Vehicle states "door ajar with all doors properly closed. Complaint is ongoing. Here is the issue. The interior lights are on and remain on until vehicle is going over 5mph in a forward gear. You totally lose visibility to back up. You cannot see anything to back up. It is difficult to seeing going forward to attain 5+ mph to turn off the interior lights. The problem is minimally annoying during daytime hours and is extremely dangerous at night. You are forced to back up totally blind. It is dangerous you could back over a pedestrian, a fixed object, or another car. Ford took a reliable and simple process and created a difficult (and expensive) unreliable process and it is failing on several cars.

- Texarkana, TX, USA

problem #3

Jul 162014

Edge 6-cyl

  • 37,120 miles
The driver door latch signals that the driver door is ajar when it is not. This prevents the door from locking and also affects the instrument panel display and interior lighting as well as the alarm system.

- Banner Elk, NC, USA

problem #2

Oct 182013


  • 56,512 miles
Drivers side door ajar warning lights when door is closed, preventing door locks from being engaged, dome lights stay on, and door ajar alarm activates every time vehicle stops. The alert is distracting and interferes with detection of other alarms. Door locks not being engaged is a safety issue, particularly with children in vehicle. Condition worsens over time and also is worse at temperatures above 85 degrees F.

- Keller, TX, USA

problem #1

Feb 012014


  • 40,000 miles
When in drive, and door closed, door ajar indicator constantly dings. When contacting dealership, they acknowledged its a known issue for this vehicle, yet Ford doesn't deem it a safety issue, therefore won't recall it. It is a distraction, and door is unable to be locked when in drive, creating a safety issue. Also, since the vehicle thinks the door is open, when in park and locked, interior lights will not go off, leading to battery drain. Dealership wants to charge a diagnostic fee, before it will fix the problem when they know exactly what the issue is. Of course the issue happened right after vehicle went over mileage warranty. Door lock was already replaced within a month of vehicle purchase, and the second one went bad already. Those only have 1000 mile warranty on replacement parts, Ford is knowingly putting defective parts in the vehicles.

- Allen Park, MI, USA

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