CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
3.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,019 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle states "door ajar with all doors properly closed. Complaint is ongoing. Here is the issue. The interior lights are on and remain on until vehicle is going over 5mph in a forward gear. You totally lose visibility to back up. You cannot see anything to back up. It is difficult to seeing going forward to attain 5+ mph to turn off the interior lights. The problem is minimally annoying during daytime hours and is extremely dangerous at night. You are forced to back up totally blind. It is dangerous you could back over a pedestrian, a fixed object, or another car. Ford took a reliable and simple process and created a difficult (and expensive) unreliable process and it is failing on several cars.
The driver door latch signals that the driver door is ajar when it is not. This prevents the door from locking and also affects the instrument panel display and interior lighting as well as the alarm system.
Drivers side door ajar warning lights when door is closed, preventing door locks from being engaged, dome lights stay on, and door ajar alarm activates every time vehicle stops. The alert is distracting and interferes with detection of other alarms. Door locks not being engaged is a safety issue, particularly with children in vehicle. Condition worsens over time and also is worse at temperatures above 85 degrees F.
When in drive, and door closed, door ajar indicator constantly dings. When contacting dealership, they acknowledged its a known issue for this vehicle, yet Ford doesn't deem it a safety issue, therefore won't recall it. It is a distraction, and door is unable to be locked when in drive, creating a safety issue. Also, since the vehicle thinks the door is open, when in park and locked, interior lights will not go off, leading to battery drain. Dealership wants to charge a diagnostic fee, before it will fix the problem when they know exactly what the issue is. Of course the issue happened right after vehicle went over mileage warranty. Door lock was already replaced within a month of vehicle purchase, and the second one went bad already. Those only have 1000 mile warranty on replacement parts, Ford is knowingly putting defective parts in the vehicles.
- Allen Park, MI, USA
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- Texarkana, TX, USA