This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to al packer's white marsh Ford llc (9801 pulaski hwy, middle river, md 21220) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure where the brakes failed to operate as designed. The approximate failure mileage was 78,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called marcotte Ford sales Inc (1025 main St, holyoke, MA 01040; (800) 842-0699) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer barber Ford located at 640 E 8th St, holland, mi 49423 was notified and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called frederick motor company - pre-owned (1415 w patrick St, frederick, md 21702, (301) 663-6111) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fredrick, MD, USA
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On my 2017 Ford Edge the epb motor and ABS module went out at 62,000 miles resulting in brakes dragging and very difficult to release the parking brake with the danger of locking up while driving. Also the engine is a 4 cylinder 2 liter ecoboost and has been leaking coolant into cylinder number 2 causing coolant level to drop and the engine misfiring eventually leading to a engine warning light. Ford has issued a service bulletin to look out for these problems. The only remedy is engine replacement at a cost of at least $8,000. Ford has been aware of these problems for quite a long time but has not issued a recall and will not help with the cost of repair. I believe my engine had this problem before the powertrain warranty expired at 60,000 miles. I am not a mechanic and did not notice the problem until my check engine light came on at approx. 61,500 miles. I think Ford should bear the responsibility of engine replacement as the engine has failed before 62,000 miles. A car engine should last much longer. After doing research I have seen complaints of dozens of similar cases of the ecoboost engines having the same problem and beleive it has a design flaw.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Alphorn Ford Lincoln (N2985 18th ave, monroe, wi 53566) and the manufacturer were not made aware of the issue. The contact stated that the brakes felt spongey while depressed. VIN tool confirms the approximate failure mileage was 36,300. VIN tool confirms parts not available.
I went to push my brakes at a stop sign and I felt the break go all the way to the floor and heard a pop noise and felt the pressure underneath the brake pedal I had to coast to the side almost got in an accident. I looked at the right side brake line and it apparently had burst brake fluid was leaking I had to get my car towed to the Ford dealership
Front brake lines damage and now the back brake lines damage the same way front was.no no indicator that' this happens, the breaks just go to the floor, huge safety issues.
There is a recall on this vehicle. The notice to go to a dealer for correction has been held up because of parts availability. But everything supposedly was to be ready by the last quarter of 2020. The last quarter of 2020 ended 35 days ago. Still haven't gotten a notice as to when the car can be brought in.
The recall on my vehicle (described) is for the possibility of a hydraulic brake line to rupture, I have been waiting for months and the parts I am told are not available"? should I just park the car for months waiting? or can something be done to wake Ford Motor Company up" I already had my brake line fail and I had to pay for the repair, this is insane
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle and pressing the brake pedal, the braking system would not immediately activate to slow or stop the vehicle. The driver had to press the brake pedal several times to activate the braking system. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The contact was informed that the vehicle was included in the NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 38,000.
On 12/12/2020 I was driving approx. 25 mph when my low brake fluid warning light came on. I immediately braked to get off the main road. My car did not slow down enough as I was pulling into a parking lot. I hit a curb, popped my front tire and my car finally stopped. Upon inspection by aaa, it was discovered that my front passenger side brake line was leaking. Car was towed home. On Monday 12/14/2020, I spoke with Ford who towed my 2017 Ford Edge to the dealership. There are no parts available and they do not know when the part will be available. The letter I received in Sept. 2020 stated that there is a recall for this issue and to continue driving the car. Ford would contact me when the part came in - approx. Q1 2021. At this point, I'm without a car and could have injured myself, sister and 3 kids because an issue Ford is aware of and has no estimated date to fix.
In April 2020, the passenger front brake line burst as I was driving down a hill in my neighborhood. The low brake fluid light came on as I pressed the brake pedal which went all the way to the floor. Fortunately, I was not going fast and no cars were coming so I was able to slow the vehicle by turning right and going up another small hill. We replaced that line ourselves. In August 2020, the driver front brake line burst in a parking lot as I was slowing down to park. I was able to coast to a stop. Ford had just issued a notice of recall for the front brake lines so I had the vehicle towed to a Ford dealership in shawnee, ks. They replaced the line with a temporary brake lone as they did not have the recall part in. In October 2020, the rear passenger brake line failed. The vehicle was parked. As I pressed the brake pedal to start the car, the pedal went all the way to the floor. I knew immediately that one of the brake lines had ruptured. I got out of the car and sure enough, I had brake fluid leaking from the rear passenger brake line. Because the recall only covered the front brake lines, we replaced the ruptured line as well as the only brake line that had not ruptured. We figured it was only a matter of time before that one burst, too. I have attached a picture of the rear brake line that burst in October. We kept it as I plan to take it with me when the recall parts finally come in and demand they change the rear brake lines at no cost as well.
My check engine light came on spent 500 dollars to have spark plugs and ignition coil replaced. Then not even 2 weeks later check engine is on again same issue again. Apparently break fluid is leaking due to a recall, but there is no fix for this problem. And I want my money back for what was fixed due to it being there problem.
Coolant has leaked into the engine and destroyed it. The brake fluid is completely gone from the brakes. Both of these have caused a safety hazard that could have caused death in multiple peopl.
I was driving in a parking lot and went to apply the brakes. There was no resistance, and I had to push the brake pedal down to the floor to get any resistance, and the vehicle finally slowed to a stop, taking much longer than usual. My two young children and wife were in the car with me as well. I got out of the vehicle, and looked underneath, only to see brake fluid leaking out near the front right tire. Upon getting back in the vehicle, I received a warning that the brake fluid level was low. The vehicle has 43,000 miles on it, and we had driven 20+ miles earlier without issue. We did not run anything over or hit anything. There is a current recall on this vehicle regarding a brake issue, however, on towing to the dealer, they told me this issue is not related, yet I feel that it is, and is too coincidental to happen in the exact location of the recalled part. They tried to tell me that I must have run something over to cause the rupture/leak, but I know this is not the case.
On 7/16/2020 my 2017 Ford Edge experienced a loss of brakes while driving. The vehicle was was approaching a busy intersection when the failure occurred. The brake pedal went to the floor and the emergency brake had to be used to avoid a collision. The vehicles low brake fluid light came one and a large pool of fluid was coming from the front passenger wheel. The vehicle was tow back to my house and upon investigation the front passenger brake line had burst. There was no sign of prior damage or unusual wear. The vehicle has 63,000 miles.
On 02/20/2020 while driving the vehicle on a city street and approaching a stop light the brake pedal went to the floor and was difficult to stop. Shortly after a indicator light showed that my brake fluid level was low. The vehicle was limped home and parked in driveway. The next morning there was a large puddle of brake fluid underneath the vehicle on the front passenger side. There was obvious brake fluid covering the inside front passenger fender well. Underneath the vehicle there was brake fluid that had sprayed the front tire and underneath vehicle. There was brake fluid dripping from the brake line with no obvious damage noted anywhere else. The vehicle was then taken to a Ford service center. The mechanic stated that the rubber brake line going to the caliper had ruptured.
A D V E R T I S E M E N T S
- Perryville, MD, USA