hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape body / paint problems

body / paint problem

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2002 Ford Escape Owner Comments

problem #1

Feb 012011

Escape 4WD 6-cyl

  • 50,000 miles


Approximately a year ago, Feb. 2011, I noticed the truck lift gate and window was not working properly. I thought maybe because of the snow and cold weather it was frozen. The next few weeks it worked on and off. Then after a month or so it stopped working at all. I searched to see if there was a recall on this part and there was one, I called Ford but they said my VIN was not on their list of recalls for that problem so I was out of luck and one year later it still does not work. I cannot open or close the rear lift door or the window above it. Two mechanics looked at the problem and said only Ford can replace the part. The panels on the door must be removed to get to the mechanism. The part costs about $15 but labor costs will be around $400 I researched this defect and found that many people have had the same problem with this model and year.

- Hillsdale, NJ, USA

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