This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine died (stalled) while going slightly downhill (coasting) at 40 mph. Dashboard lights came on. Immediately put transmission in neutral and restarted ok. This was at approx. 6000 miles on odometer. Now have 7200 miles and have not had another occurance. Problem could potentially be dangerous in traffic.
Engine died (stalled) while going slightly downhill (coasting) at 40 mph. Dashboard lights came on. Immediately put transmission in neutral and restarted okay. This was at approximately 6000 miles on odometer. Now have 7200 miles and have not had another occurrence. Problem could potentially be dangerous in traffic.
Vehicle stalls while driving. Dealer replaced PCM relay at 1,475 miles. Vehicle still stalling when foot is off of gas and going downhill or on curves. Vehicle stalls while driving without warning and power steering becomes stiff. Vehicle has stalled 5 times. After stalling, vehicle will start up. Dealer has replaced PCM relay, egr sensor and all tsbs have been completed. Dealer states everything checked out however problem still exists.
- Crosslane, WV, USA
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Vehicle was purchased new in June 2001. In August 2001 vehicle experienced total engine failure. Consumer has taken vehicle to dealer 4 times for repair, but problem continues to occur and vehicle stalls.
My 2002 Ford Escape XLT's engine has now failed three times while I've been driving. I experienced a loss of power, loss of speed, and loss of power-steering. The last driving condition was on I-95 South at 55 mph on a conjested highway. Without prior warning each time my Escape's engine failed, and only briefly (a few seconds) afterwards. I thought first two times were a fluke, but am now concerned for my and other's safety. The local Ford dealership's service manager said, when asked, he really hasn't heard of this problem. I've just today researched th NHTSA's website and have found, so far, 55 other shockingly similar reports. Who has to die?
While my wife was driving our 2002 Ford Escape the engine stalls go down hill 30-40mph no power steering--engine light & oil light comes on. Escape towed back to dealer. Dealer unable to duplicate the problem, dealer did not know of any problems like this with the 2002 Escapes, I told him to look it up on the NHTSA consumer complaints database.lots of them like this one. Called Ford motor on there 1-800 line to let them know about it.
Purchased 1st Escape 6-7-02. Dealer had car 7 out of 11 days for stalling issues and hatch lock repairs. Dealer replaced vehicle with new vehicle 6-25-02. On 6-26-02 new car stalled on deceleration between 6-6:30 pm going down an incline on pearl drive. On 6-28-02 car stalled on deceleration around 5 pm on downhill slope of muegge road. The car was placed in neutral and restarted immediately. Contacted Ford customer service to request all tsb tests be performed by dealer at one time to remedy issues. Am currently waiting to hear back from Ford to see if that is going to be possible.
Consumer stated vehicle has stalled since the vehicle was purchased, when the vehicle stalls there are no brakes and consumer is unable to steer the vehicle, the stalling usually occurs when coasting downhill, the dealer has replaced numerous parts, however the problem stil exists.
Vehicle stalls while driving. Occurs going uphill or downhill. (3 out of 4 times on same block of a main street). Has occurred 4 times this year already. Results in loss of power steering, and power brakes. To date no accidents, but probability for a fatal incident to occur is very high! have taken vehicle to the dealership twice already. They are unable to duplicate problem or discover cause.
Vehicle cut off twice. But was able to get to the side and put it in neutral and start right up again. This has happened twice. Also, it gives no warning, but it seems to happen when coming down a grade.
While driving and without warning vehicle will stall, then shutdown, and become inoperative. Dealer has been notified, and has repaired problem on several occasions.
Engine suddenly stopped while going around clover leaf. Power steering went out along with brakes. Stopped vehicle, immediately restarted and vehicle has been running properly since. Dealer (suntrup Ford) stated they have no idea what could have caused problem and to continue driving and see if it happens again.
Engine stalled during normal operation of the vehicle. Luckily, no accident insued. Dealer towed car to dealership but found no problem. Received bulletin from Ford the following day identifying the problem and detailing corrective action.
Owned the vehicle for only two weeks and 165 miles. Noticed stains on my driveway. Took vehicle to dealer and was told that the engine was leaking oil. Ford told the dealer to install a new engine (on my brand new car). They gave me a cheap rental car to drive while my new one is being repaired. I paid cash for the car. Now I'm without the car and without the money. Lemon laws don't even protect me at this point.
While driving at low speed between 5-20 mph and without warning vehicle will stall. Dealer has been notified about problem.mechanic has serviced vehicle several times; however, could not seem to remedy the problem.
A D V E R T I S E M E N T S
- Georgetown, MA, USA