I purched my new vehicle on 7/12/03 and on 3/3/04 upon opening my driver door, I heard a clanking noise and the driver door fell off. Upon further inspection I located the top pin inside the car but the clip was no where to be found. I closed the door & climed out the passenger side. I contacted a local Ford dealer (not where I purchased it from) to get it fixed. They said they had never heard of this and they were very suprised. But, from what I just read.... its happened before. I took the vehicle into the local dealership and they did not have the clip so they jerry-rigged something to hold the pin in place.

- Orange, CA, USA

We bought my Escape XLT on 5/26/03. On 7/30/03, upon exiting my vehicle, the front driver's side door fell off. I do not feel safe in this vehicle. Ford will not issue me a different Escape unless we paid $9K towards a new one and I've only made one payment on my new vehicle. They said they've never seen this before and it won't happen again. We bought this vehicle because of the safety markings it received from consumer reports. I found that on March of 2003 another consumer had this same issue. That means that we're likely not the only ones to have this happen to us, like the Ford dealerships would have us believe. After they returned the vehicle to me, they said it was fixed, but upon examination we noticed a part had been left off and my door was damaged and scuffed. We have contacted a lawyer and are persuing our options.

- Bothell, WA, USA

I went to shut my drivers side door and it felt a little funny. I opened it again and when I shut it I heard a clanking noise. When I opened my door again the pin and clip fell out and the door (the top hinge) came off. I had to remove the bottom pin and clip to re- hang my drivers side door in order to go to the dealership to have them do nothing and tell me that I am the only person they have ever seen it happen too and that it shouldn't happen again.

- Allentown, PA, USA