This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. While driving 20 mph, the power steering failed. The contact could not turn the steering wheel while going through an intersection. The contact was able to regain control of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 180,000.
Electric power steering began to intermittently fail, nearly causing loss of control of vehicle while in motion on a city street. Power steering experienced a complete failure yesterday when turning into a store parking lot and is giving a fault code indicating steering rotation sensor failure. Ford should fix this under a recall. It is a major safety defect which appears to affect hundreds of thousands of models.
Power steering failure while driving nearly causing an accident, went out before had to restart the car. Went to auto zone found out that it was an electronic power steering and there was a recall on it...very disappointed with Ford company
The contact owns a 2008 Ford Escape. The contact stated that the vehicle experienced a loss of power steering and the stability control warning indicator illuminated. The vehicle was taken to a local mechanic who diagnosed that the power steering module failed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 14V284000 (steering). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 100,000.
The contact owns a 2008 Ford Escape. While reversing at 20 mph, the steering wheel failed without warning. The contact was able to shift the vehicle back into drive and pull back into her driveway. In addition, the steering failed two times previously. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 90,360.
- Worcester, MA, USA
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I own a 2008 Ford Escape. My wife was at work and when she started to drive home noticed the steering wheel difficult to steer. Luckily she was driving straight on the highway on the way home. She did notice vibration of the steering wheel. I took it for a test drive and noticed it was very difficult to steer or turn at low speeds. Also the steering/powertrain wrench light had come lit. It was evident the steering assist had malfunctioned. After some research I became aware of an electric power assist safety recall on 2008-2011 Ford Escapes. Which is the exact same issue I'm having on my 2008 Ford Escape. I contacted the local Ford dealer and was told that according to the VIN number there was no recall announced for my vehicle. This makes exactly no sense to me because its the exact same issue and vehicle for which the recall was made. I'm basically on my own to fix at this point.
I was driving to work and the power steering suddenly stopped working without any warning. It was terrifying! I parked the car. Later I started it and drove home in a cold sweat praying it did not happen again!
We were driving on the freeway on 10/12/16 when all of a sudden without warning the steering went completely out. I couldn't turn right or left. I had my family (wife, 2 children (1 autistic) and dog) in the vehicle. We barely avoided a couple accidents and a wall. Managed to push the vehicle to safety. I had a tow truck pick it up, take it to the dealer. Turns out the rack and pinion went out. The Ford dealer service advisor said he'd help me out with the price which was estimated at 1400 dollars. It took the dealer 6 days to have my vehicle ready. They said there was nothing they can do. They are an independent dealer. To take my issue up with Ford. I contacted the number that they gave me and the customer service rep at Ford said that the decision made by Ford Motor Company was just to notate that this happened. There was nothing they can do.
08 Ford Escape power steering: Car was stationary at time of failure. Car was purchased for transportation to and from college, daughter was driving home and stopped at a restaurant. When she was leaving the restaurant she could not steer the vehicle and almost struck several cars in parking lot. She had to call me (father) to come get vehicle and drive it home. I am a large male who works out and I had trouble steering this vehicle. She is unable to continue to use this vehicle. If this failure would have happened 10 min. Earlier it would have caused her to have a collision. Attempted to have dealer repair car disclosed a recall on this problem, and a recall had been done on this issue on this vehicle on 06-24-2014. When I asked, they refused to recheck recall. The first recall involved a simple reprogramming of the steering sensor. Now I have been told it will be around $1500 and they must replace the entire steering shaft.
Power steering failed. Had repaired last summer at gibbons Ford. Called them and was told they did what they could and can't help me. It's the exact same problem with steering that was recalled. Apparently was not fixed correctly.
The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering wheel was very difficult to turn without warning. In addition, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed but not repaired. The parts that needed to be replaced were unknown. The manufacturer was not notified of the failure. The failure mileage was 140,000.
In 2014 received recall for steering and it was "reprogrammed" 0N 9/25/2016 complete failure of steering which was supposed to be "fixed" under the recall. Now since recall is closed, actual problem is not covered under the recall. Quoted 1500 to replace steering column. The failure occured when leaving a gas station, which made steering next to impossible. Called Ford the next day only to find out since the original recall was performed on Escape that this issue is not covered even though this is the failure the recall was issued for
While driving on highway suddenly steering feels like hard to shift lane and while turning on exit it is very difficult to take shapr turns. I pulled somehow in closet parking lot after took an exit from highway. Found message on dashboard power steering fault
The contact owns a 2008 Ford Escape. While driving at a slow rate of speed and making a left turn into a intersection, the power steering malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the torque sensor signal was faulty and needed to be replaced. The contact indicated that the vehicle was inspected in September of 2014 for NHTSA campaign number: 14V284000 (steering) with 68,000 miles, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 88,000.
The contact owns a 2008 Ford Escape. While driving approximately 75 mph, the steering wheel seized without warning. The contact observed an abnormal odor and pulled the vehicle over. The contact shut off and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, but was not diagnosed nor repaired. The manufacturer was made aware of the issue. The failure mileage was 77,850.
The contact owns a 2008 Ford Escape. While driving at an unknown speed and also while the vehicle was in park, the steering wheel began to vibrate. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per NHTSA campaign number: 14V284000 (steering). The vehicle was repaired; however, after the repairs, there was an abnormal noise coming from the steering wheel. In addition, the power steering assist fault warning indicator illuminated. The vehicle was taken back to the dealer where it was diagnosed that the steering assist program needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
I purchased my 2008?Ford Escape last year 2015. I have replaced both cv axils on each side and I had my steering column replaced. I purchased the car with 95,000 miles on it at a great deal of $8,900. I then found out why it was so cheap from such a trusted dealership. The dealership was closing in the next 2 weeks. It closed shortly after my purchase and a new Ford dealership opened in its place. Through out the last few weeks my car has not been driving correctly, especially on the highway. I took a closer look and noticed that no matter my speed my car will not go above 3rd gear. My power tran light came on today. I have read on other sights that there were recalls on this issue. I do not think these issues were fixed while being recalled. The related I've done so far have not been cheap by any means. After a year (even less 2 of the above cases) I should not be having these issues. M.carcomplaints.com/Ford/Escape/2008/recalls/ the above sight was my reference tara
The contact owns a 2008 Ford Escape. The contact stated that the vehicle experienced a loss of electrical power steering. The failure occurred without warning. The vehicle was diagnosed and repaired at owners expense. One year prior to the failure, the pscm software was updated per NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 159,337. Updated 09/28/16
The contact owns a 2008 Ford Escape. While making a turn at 20 mph, the steering wheel made a squealing sound and became very loose without warning. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 69,800.
The contact owns a 2008 Ford Escape. While driving 25 mph, the contact felt a tremor in the steering wheel. After turning the vehicle off and back on, the steering seized. The vehicle was repaired per a recall in August of 2014, but the failure recurred. The manufacturer was notified. The recall details were unknown. The approximate failure mileage was 180,000.
A D V E R T I S E M E N T S
- Idaho Falls, ID, USA