This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, I just spent 1/2 hour with Ford Motor Company on the phone about their Ford Escape 2010 and the faulty ABS module. I almost had a wreck because of this well-known problem for Escape and other models. The brake pedal would depress almost to the floor while very slowly decelerating the car, I often had to pump the brakes to build some pressure in order to stop. Clearly, an ABS failure! do we have to work with lawyers to get that resolves or start a social media campaign and other blogs?? would love to hear from you. It's not the first problem with Ford about this issue.
When I put the vehicle in reverse to back out of my garage, on a slightly sloped driveway, the brakes do not work, it will not stop and you have to pump the brakes about five times until the vehicle stops. It is going to cost me $500 to get it fixed. I see many complaints online but Ford will not take responsibility claiming that they have never heard of the problem when I googled it online, I read many many complaints. This has happened to me twice already, and I have only owned the vehicle for two months
I was driving down the highway going around a turn the ABS light and traction control light came on and the steering became hard like no power steering. Shut car off when I arrived at destination started vehicle again lights were off drove a little ways same thing happend again
The contact owns a 2010 Ford Escape. While driving approximately 65 mph, the vehicle stalled and lost power on several occasions. The contact also stated that the brake pedal stalled and the vehicle accelerated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 64,000.
Anti lock brake module failing especially in cold weather. Brake pedal becomes mushy and brake pedal travel much longer. Anti lock brakes working intermittently. Manufacturer saying not covered by warranty because of high mileage. Very expensive repair. Repair shop saying they have see other Ford SUV with this same problem.
- Dearborn, MI, USA
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I was stopped at a traffic light, with the brake engaged, and my car lunged forward into the car ahead of me, damaging it's liftgate (minivan) and bumper. I initially thought someone must have rear-ended my car, pushing me into the other car, but I was not hit from behind. My foot was on the brake the entire time. I am concerned this might happen again, injuring someone possibly in a crosswalk, or lunging me into cross traffic.
The problem demonstrated as I left the shopping center and made the first turn onto the street. The engine was very rough and not consistent, the speed varied from 20 - 40 miles per hr without any pressure to the accelerator. As I came to a red traffic light I had almost no brake pressure and prepared to turn into a school parking lot. This occurred in the first half mile of country road; as I realized I had no braking power I turned into a park lot and called for a tow truck. Fortunately there was little traffic that evening. This produced unnecessary anxiety for me even though I was close to home. Our mechanic checked many things, finally deciding it was diagnostic codes PO306, PO316, PO109, po 300, and PO304. Ford tells me this is not under warranty. Once again I felt this problem placed me in a potentially life-threatening situation for me as the throttle body had done previously (before the recall). I have nearly 3 computer pages of problems with this vehicle, ranging from seat belt latches, rear seat latches, hatch latch and defroster, quarter panel paint defect and rust, fan speed and effectiveness. This latest incident and the throttle body issues are the most serious. Tonight Ford informed me there is no Ford complaint form online. I was adamant that a Ford engineer needs to call me so I can discuss all the issues with this vehicle. Trade in value on this vehicle has probably plummeted due to all the issues. This vehicle was paid off in 3 years and I am not in a position to buy a new vehicle but I hope it will not be the death of me. In the interest of public safety I hope these problems can be resolved. After all the issues with this Escape I wonder how many car "accidents" are really "accidents". thank you for reviewing this data.
Took my car to harrold Ford on howe avenue dealership and was told that the car has been worked on and picked up the car and didn't get far and the car stalled. Re-started the car and barely made it back home and called harrold Ford and told them what had happened and they told me to bring the car back and we had it towed to their facility again and received a call in the afternoon and was told that the car is ready to be picked up and we drive over there and the car stalled after a couple of blocks and had it towed to their facility again and the next day we received a call from harrold Ford and told us that there is nothing they can do for us and to pick up my car. " your car is a salvaged title" we took the car home via tow truck and we had a mechanic take a look at the throttle body and he said that it was never replaced! I feel that the couple of times that we drove that car put me and my grandchildren in a great danger and I thank god that we didn't get into an accident and the car only drove 2 blocks and I told harrold Ford that we brought my car for recall parts and now my car is not even drivable. Totally dead!
Turn into a parking space and hit the brake to stop, car surged forward and jumped the curb. Hit a bus shelter, side swiped a tree, then jump curb back to parking lot before Escape came to a full stop. First time sled on a small patch of ice car surged brakes never took hold slid and avoided and street light and a tree before coming to a full stop. Took car to shop for oil change had brakes checked said no problem. But sometimes this SUV has a power surge when appling brakes.
I was driving on a service road and was entering the freeway when the transmission started slipping. This caused my vehicle to start jerking. The vehicle behind me almost ran over me as I was loosing speed due to the transmission slipping. I managed to pull over and after a couple of minutes the transmission started working again and I was able to pick up speed and continue driving. This incident also caused my braking and steering to be erratic. This happened 3 times on Dec 9, 2014. This is unsafe as it nearly caused a major accident in heavy traffic going South on interstate 35 out of austin. By my estimation there would have been no fewer than 5 to 6 vehicles involved in an accident had I not managed to pull over.
My wife is the main driver of this vehicle and has told me that there have been several occurrences over the past several years including the most recent on December 18. 2013. There is a sudden unexpected engine acceleration similar to what the Toyota vehicles have had. At this point it only occurs when slowing down. She applies the brakes but finds it difficult to slow with the engine attempting to accelerate. This last time I was riding with her and she slammed the gear shift into park just before coming to a complete stop. I didn't think that was too good for the transmission but it did correct the difficulty at the time. Have any other people experienced this problem ?
After sitting with my car running in a parked position for approximately one minute, I put the car in drive. I drove for an estimated 30 seconds. Then I stopped to check for oncoming traffic before pulling out into an intersection. When I pressed the gas to make a right turn onto that major road, the yellow/orange "wrench" sign immediately popped up. Simultaneously, my car began to rumble and shake. In addition, despite pressing the gas pedal, my car was not accelerating. I immediately pulled onto the shoulder of the road, which was difficult to do since my car was struggling to move. I turned the car off and restarted it. It was difficult to get the car to restart. It struggled and sounded like it was going to stall out, but after approximately ten seconds, it started up. Now, in addition to the "wrench" light, my Escape also had the check engine symbol lit up. Even though I was sitting on the side of the road with my car running in the parked position, my car was still rumbling and shaking. Interesting to note, I was actually on the way home from the Ford service department where I had just had my car serviced for a seemingly unrelated problem. The day before the throttle went, my back passenger tire became stuck in a locked position, and I was unable to drive. I had to pump my brakes, and put my emergency brake (which had not been engaged) on and off several times to unlock the back passenger tire. Ford determined this incident was due to water getting on the brake shoe which made it stick to the brake drum. They cleaned, readjusted and lubricated my rear brakes (drums, shoes, etc) and sent me on my way. My throttle went while I was on my way home from the service department at Ford where they had just fixed my brake issue. I had to be towed back to Ford since my car was not able to run.
The contact owns a 2010 Ford Escape. The contact stated that when the brake pedal was engaged, it seized to the floorboard. The failure was experienced several times. The vehicle was taken to the dealer who stated that the failure was located at the master cylinder. The vehicle was not repaired. The failure mileage was 24,000 and the current mileage was 26,676.
Upon entering the flow of traffic on highway my 2010 Ford Escape began to accelerate on its own and increasing speed, realizing what was happening I engaged the brake to no avail, I was unable to stop my vehicle. I navigated to the shoulder and was gaining speed on the traffic ahead so I looked for an exit into a parking lot with no one walking in my way and turned into the lot literally on two wheels due to my increasing speed. I saw a wooded area with a snow bank and thought I would head that way rather than the alternative of other vehicles, building or people. As I got closer I then turned the engine off and stopped but not after standing on my brakes and smelling burning from them.
I was leaving the dealership for an unrelated service and noticed that my car was having trouble going- it felt labored. Initially I thought it was cold or something but soon realized there was a serious problem. I turned around and drove back to the dealer (1-2 miles round trip). When I stopped the car it smoked. My service person says its a potential problem with the brake system and with the hcu. Basically my front brakes locked up while I was driving. No warning lights were on. My car is still in the shop because the parts needed to ultimately fix and diagnose are on backorder until mid Feb. Also, there are apparently a couple other Ford Escapes in the shop right now with the same problem. I believe the parts on are backorder because this is a systemic issue with the Escapes. This is a safety issue and I believe these cars should be recalled. You have my permission to contact my service person [xxx] at holmes tuttle Ford at 520-292-3785. My repair order # is[xxx]. feel free to contact me as well if you find it necessary. Thank you in advance for looking into this safety issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle began throttling while driving on the freeway. Engine light came on. As I pulled over, vehicle slowed down jumping forward. Applied brakes and still kept jumping forward. Switched gear to park and car stalled. Turned on after a few tries. Continues to jump forward and shake. After a few minutes problem went away and vehicle drove normal. Three weeks later same occurrence. This week another occurrence of the problem. Contacted sunrise Ford dealer in North hollywood, ca and was told I need to pay $150 diagnostic fee.
A D V E R T I S E M E N T S
- Maumelle, AR, USA