This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine stalling. Over the last year I have been having problems with my Ford Escape randomly stalling. I have had it at 2 different mechanics and both have been unable to figure out the cause. I did some online research and others has similar issues. They stated the cause was the throttle body. I had that replaced. I am having less of these episodes, but stalling is still occurring occasionally. The stalling always occurs when I am slowing down to stop at either a stop sign or traffic light.
While driving down the highway at 60 mph, the car suddenly and without warning shuts off. I was not able to pull safely over and nearly caused several accidents as this was during my normal morning rush hour commute. It is a very serious safety concern for me. Mechanic said he test drove the car and was unable to experience the sudden shut down. Additionally, this happened on city streets at approximately 35 mph, same thing suddenly and without warning the car shuts down.
2010 Ford Escape was pulling out of a parking spot, foot off the accelerator, but vehicle proceeded to gain speed and go forward striking another vehicle. Unintended acceleration
The contact owns a 2010 Ford Escape. When the contact attempted to start the vehicle, she had to force the key into the ignition in order to start the engine. It sometimes took several minutes to get the vehicle to start. The vehicle was taken to diers Ford Lincoln (2445 N broad St, fremont, ne) where it was diagnosed that the steering and ignition failed. The vehicle was repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 25,000.
- Fremont, NE, USA
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While driving, the wrench light comes on and the engine loses power. When I turn the engine off and back on the light may go out but will come on again after driving. I was told by the dealer this is problem with the throttle. I have had this repaired twice, the first under a recall. I had to pay for the second repair. Now it is happening again all within about 2 years. This is very dangerous while driving in traffic and at highway speeds. I was told that this is due to a faulty part that Ford knows about. This needs to be corrected asap before someone is seriously hurt because of it.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine indicator and check fuel message illuminated. The contact took the vehicle to the chapman Ford of horseman dealer who read the diagnostic code and cleared it to have the message and warning indicator disabled. Shortly after, the same warning indicator and message returned. The contact took the vehicle to a certified mechanic who verified the same diagnostic code and informed the contact that the warning indicator and message would more than likely continue until the recall remedy was completed. The manufacturer was made aware of the failure and informed the contact that the part for the recall repair would not be available until October of 2017. The approximate failure mileage was 128,000. VIN tool confirms parts not available.
Escape randomly stalls out and is unresponsive. Can be driving on highway, a mile for home or on 45mph streets. Unable to reproduce but happens at least once a week. Ford will not fix because they cannot reproduce. This is dangerous and unacceptable. Not acceptable to have a car randomly stall out on any street and manufacturer not willing or can't fix. Have seen other people reporting the same issue with their Ford Escapes but no resolution and no help from Ford. I've contacted dealerships and Ford service with same disappointing response. Keep spending money having dealership look at it in hopes they can reproduce it. Not a good use of anyone's time or money to do this when this seemingly is a problem that Ford is aware of based on my research.
The contact owns a 2010 Ford Escape. While attempting to accelerate from a stop, the vehicle failed to respond and the check engine warning indicator illuminated. The vehicle was taken to the dealer, but the cause of the failure was unable to be determined. The vehicle was not repaired and the failure recurred. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 61,100. VIN tool confirms parts not available. Updated 06/15/17 updated 9/27/18
The contact owns a 2010 Ford Escape. While driving approximately 65 mph, the vehicle stalled and lost power on several occasions. The contact also stated that the brake pedal stalled and the vehicle accelerated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 64,000.
Despite having the throttle body replaced, the vehicle still suffers from minor power surges and has stalled at highway speeds several times. These happen so randomly that it is difficult to predict when this might happen.
The contact owns a 2010 Ford Escape. While driving 65 mph, the vehicle independently decelerated to 30 mph without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle body was contaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.
The contact owns a 2010 Ford Escape. While driving 30 mph, the service vehicle soon warning indicator illuminated and the vehicle lost power. The contact mentioned that the failure recurred on ten separate occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and VIN were unknown.
The contact owns a 2010 Ford Escape. While driving approximately 50 mph, the vehicle failed to accelerate when depressing the accelerator pedal. The driver coasted to the side of the road, restarted the vehicle, and resumed driving. The failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that a code P2112 failed, and the throttle body stock closed and needed to be replaced. The vehicle was repaired. The contact referenced action number: PD12006. The manufacturer was made aware of the failure. The approximate failure mileage was 145,000.
Car stalls and runs erratic and check engine light displayed. Auto repair place diagnosed the problem related to the throttle body which has already been identified and is covered under a Ford customer satisfaction agreement from what I was told.
Car started stalling on a busy interstate and was brought to the next exit by driving on the shoulder and repeatedly restarting the engine. The local Firestone garage seems to have fixed the problem by replacing the throttle body.
A D V E R T I S E M E N T S
- Altoona, PA, USA