This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was traveling down the road and was slowing down the vehicle suddenly acted like transmission kicked into neutral but when I looked down I saw open wrench symbol in cluster lit up and RPM was at idle and would not respond to throttle being applied and engine was running awful. I had to pull off onto shoulder and cut ignition off and restart vehicle but was only able to make it a bout a 100 yds. When it happened again. We caught a ride home and I came back with my scanner and drove it down the highway and it did it again at 55 mph. So I pulled off the road and scanned for codes and it had pending code P2111- throttle actuator control system stuck open. I purchased new throttle body and installed myself at a cost of $171.68 less tax. Not covered by powertrain warranty. Car operates fine so far. 2010 Ford Escape 3.0liter V-6 with 55 thousand miles.
I made a left turn from a stop light and the car seemed to be accelerating and shifting but suddenly just started "chugging" and become very difficult to steer, almost as if the brake were on. I got as close to the edge of the road as I could and turned the car off. I looked up the symbol (wrench) in the manual and it said "powertrain fault" call your authorized dealer. It was terrifying being stuck in the middle of the street in the dark! I had my hazard flashers on and when I called my son he asked if I could start the car and get off the street. It did start up and I was able to move it about a 100 feet before it started "choking up" again. I waited a few minutes and did that again and was able to get it into a parking lot and off the street. My car was towed to the Ford dealership and when I called them the next day they informed me that it was the throttle body and that part is on back order and it may be a couple of weeks. My warranty expired in may at the three year point. Ford said it is not under warranty and will be about $400 to repair; they will not provide transportation and my insurance won't cover a rental unless I am in a collision. Ironically, had I turned left when I left the drugstore I would have been on the main street in town and between a strip shopping center and the mall and probably would have been in a wreck! from what the service man told me this is a problem they are aware of, but through no fault of my own, I have to fix the problem and cover the cost of a rental for possibly several weeks because they cannot keep the part in stock. Insult and injury! I am single and do not have anyone to chauffeur me. My son picks me up at work, I drop him off and keep his truck so I can shop or go to eat and I pick him up in the morning. Please investigate this before someone is seriously injured, as I could have been!!
While driving our Escape, you try to accelerate and there is nothing there. You can push the gas pedal to the floor and the engine does not respond. This has happened 4 times in about 6 day period. We have had to pull our vehicle to side of the road/highway and shut it off and then restart it. It does starts working again but we don't know when it will happen again. We took it to harrold zeiglers in kalamazoo Michigan, and they told us it was a electronic throttle body and there was 8013 of them on back order and no eta on when they will be in. I called Ford customer service and they told me the same story.[xxx], and [xxx] were the first to agents I spoke with. I told them that their answers were not good enough and I wanted to speak to their manager. He called me back 2 hours later(terry badge#62889) and he told me they were already aware of this issue and they could not help me because I had too many miles on my Escape(75000) which I told him I wanted to speak to his supervisor. He told me his boss would give me the same answer. I asked him if the national highway safety commission was aware of this issue and he said they were and that my issue and conversation would also be reported. I am not sure why there is not a recall for this issue as there are currently 8013 on back order. I wonder how many have already been replaced. This issue could cause a serious accident for someone else or my wife as she is the driver of our Escape. We are currently without a vehicle to drive because of this. Thank you for your time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving the vehicle began sputtering and then would not accelerate and would barely move when pushing the gas pedal. It was diagnosed initially as the throttle actuator stuck open. It was cleaned. I drove it and less than 24 hours later it lost acceleration on a major highway at a traveling speed of 65 mph. I had to pull over 3 times and restart it to get it to a car repair place. I ended up having to have it towed to a Ford dealership where they replaced the throttle actuator motor. The diagnostic code was P2111. I asked for the old part and it did not look worn or damaged. The repeated loss of acceleration on a major highway during morning rush hour created a great risk to my safety and those of the other motorists around me. The service man at the Ford dealership advised me they were seeing a number of similar situations involving this part with Ford Escapes. The total cost for both service visit was $465.
Drove about an hour away from home, mostly highway. When I got into the city towards the end of the trip, the wrench light came on and the car stopped accelerating. I pulled over and restarted the car and was able to go a few hundred feet before I lost acceleration again. This time the check engine light came on. I pulled over, waited about 10 minutes, restarted the car, and was able to drive the rest of the way (less than a mile). The car was towed to the nearest dealer where it was determined the throttle body needed to be replaced. I am currently on a long waiting list for parts.
- Pitman, NJ, USA
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Traveling approx 25mph vehicle became unresponsive to gas pedal. Car coasted to side of road (no shoulder on blind curve). Car began to buck and jerk. Wrench light came on.turned off ignition, waited approx 30 seconds and restarted car. No further issue. Extremely dangerous situation. Scared to drive.
While pressing the accelerator the car shuts off and comes to a slow stop. Your are not able to accelerate. The wrench light comes on first. I stop the car, turn it off, wait about 10sec and turn the car back on. It starts fine. I travel about 6 miles and the car stops again, this time jerking back and forth a little and then the check engine light comes on. I stop the car and follow the same steps on turning it back on. I am still able to break and steer off of roads. However, not with much time before it completely stops. I took it to advanced auto parts and got the vehicle diagnosed. The code was P2112/throttle actuator per the representative. This is highly dangerous when traveling on the highway or any busy roadway during rush hour traffic everyday to and from work.
Accelerated to merge into traffic and my 2010 Ford Escape started to act like it was going to stall when I pressed on the gas pedal. Ever time I tried to accelerate it felt like it was "choking" and wanted to stall. I had to put the vehicle in neutral and press on the gas to keep it from stalling. I had my vehicle towed to the dealership and was told that the throttle body needed to be replaced. In addition to the fact the throttle body needs to be replaced I am now being told there is a nationwide back order on the part and I will not get the repair completed for 2-3 weeks. I am 1-1/2 months passed warranty with only 26,000 miles and neither Ford nor the dealership will loan me a vehicle while my car sits at the dealership nor will this even be considered warranty work.
Cranked the Escape, selected drive but the engine would cut off. Crank it back up and cutoff. Happened several times. Finally got the car moving by keeping the rpms up. Drove about 40 minutes of speeds up to 55 mph. When we got near our destination everytime we slowed down the car would knock off. Car would crank but would knock off again. Able to keep car going by keeping rpms up. Car was towed to Ford dealership and repaired.
On going problem with truck losing power on the highway at speeds up to 60mph then no power. Finally truck totally stalled out unable to keep running. Now I found out the part is not under warranty even though it is obviously defected----------cost----out of pocket $569 plus car rental------perfect!!!!!!! I will never own another Ford---fix or repair daily!!!!
Driving in town and vehicle would not accelerate. Turned off engine and restarted. Vehicle ran fine for only a few blocks and had to restart again. Next day the vehicle would only go about 1 block before we had to restart it. It needs a new electronic throttle body and no parts are available. There is a national backorder per Ford parts department.
Driving around 65mph and the car suddenly shuts off and the check engine light came on, loss of all power all I could do was try to make my way from the fast lane over to the shoulder, drifted to the side of the road and turned the car off and it restarted after a few minutes and drove fine all the way home, a few days later it did the same thing, cut off while doing around 60mph again in the fast lane I had to try and get over through 4 lanes of traffic with cars blowing by me at over 80mph to get to the shoulder, this is going to get someone killed. I called Ford and they know of the issue, seems the issue is so bad the part thats the cause of the problem (the throttle body) is on back order, you have been investigating since Feb. Why has this not been recalled yet?
Wrench light came on while driving car and barely had enough rpms to get off road. Had to pull battery cable off to get car to move. This happened three times to get the car 20 miles to home then trailered to Ford dealer. Said it was a bad TB. The car has also stalled at 0mph and sometimes surges. One time this winter the car surged causing it to hit my tractor and busted bumper cover and fog lamp.
6/26/13 - driving in the right lane on interstate 81 in Pennsylvania at approximately 65 miles per hour and engine completely lost power. A large truck was behind me and I immediately put my four way flashers on. Luckily there were no vehicles in the left lane and the truck changed lanes. Additional vehicles were coming upon my vehicle quickly so I pulled over on the berm at about 40 mph and applied the brakes and stopped. Turned off the car and restarted and problem went away and continued on trip. Problem happened again the next day 6/27/13 driving on interstate 81 at approximately 65 mph. Same problem where engine completely lost power. I put on my four way flashers and approaching traffic started moving to the left lane. Pulled over to the berm and shut the car off. Restarted and tried to pull out. Problem happened again. Shutoff and restarted and was then able to pull out and finish trip. This is the fourth time in less than a month that this has occurred. After the first time I contacted Ford and ordered a new throttle body. Part is on back order and keep being told next week. Ford made me give them a credit card to order the part and has charged my account but has not given me the part.
Driving on interstate I-95 car stopped accelerating and engine went to idle speed - barely managed to avoid getting hit by other cars on highway and limped home at approx 5 mph - vehicle was checked by bonell Ford in winchester MA. Ford has indicated that the parts for repair are on national backorder note that the Ford dealer I purchased this car from bonell Ford in winchester MA. Has 3 other Ford Escape's waiting for the same parts - this is a serious safety issue and this vehicle should be recalled before someone is killed.
Car stalled at 35 mph and I became stuck on the road in traffic. The check engine light came on. The engine was idling low and the throttle pedal would not move the car. I got towed to a Ford dealer who said the electronic throttle assembly failed. The part is out of stock nation wide and one customer they have has been waiting for 2 months for a throttle body. I called 5 dealers for part availability and they are out too and have customers waiting for a part.
I was preparing for a stop light in heavy traffic when my vehicle speed to stall and shake. All ability to accelerate was gone. As I braked the shaking became worse. I was finally able to pull on to a side-road and put the vehicle in park, which made the shake become worse. I cut the vehicle off, waited one minute, turned it on, and it seemed to be fine. I accelerated for approximately 200 ft and the event repeated itself. This cycle continued until I was able to drift into a midas shop approximately 1/8th of a mile from the onset of the incident. The mechanic performed a diagnostic and reported the throttle body was damaged. The Ford Escape did not exhibit any symptoms or warning signs prior to this incident.
While driving in neighborhood at approx. 15mph, engine stalled and orange wrench light came on. Pulled over to side of street, shut down engine and then restarted. Engine ran fine for another 2 weeks and then same event occurred with wife driving. One week later, did same thing while I was driving. Ford dealer has car now and says they are waiting for a throttle body. Car has been in shop for over 1 week so far.
A D V E R T I S E M E N T S
- Pink Hill , NC, USA