This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Escape. The contact stated that after refueling the vehicle, there was fuel leaking from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the vehicle stalled without warning. In addition, after fueling the vehicle, the engine warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Just to let everyone know, some people have been complaining about fueling issues. Check the vent valve attached to the intake manifold. I replaced one and the vehicle fuels up just great. Also the check engine light went out after a few days
The vehilcle went into a mode where it was able to keep throttling and was about to stall. It would throttle up and down on its own while moving. Powering off the vehicle corrected the issue for the time being.
The contact owns a 2010 Ford Escape. The contact stated that the vehicle stalled several times. The vehicle was taken to the dealer more than twice where it was diagnosed several times that the throttle body needed to be replaced. The vehicle was repaired, but the failure recurred. The technician mentioned that the fuel was not properly circulating within the system which was causing the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
- Puyallup, WA, USA
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While driving along the highway and for no apparent reason the engine completely looses power. When I pull to the side of the road it will sit there and act as if it is starving for fuel. I put it in park and I try to give it gas and there is no response. I will shut it off and re-start and it will be find it may happen again 5 or 10 miles down the road or it might not till the next day. The first few time it happen the check engine light did not come on but now it is and has stayed on. I see, looking at you tube and a few other sources that this a know problem with the throttle and Ford has issued a customer satisfaction program or recall. But I also see this appears to be for 4cyl engines whereas mine is a 6 cyl.
While driving down the street, the vehicle suddenly seemed to stall. The 'wrench' light came on and the engine was still running but only moving at idle speed. Pressing the accelerator did nothing, the engine kept stayed at idle. I pulled over and then turned off the engine. The car restarted and the wrench light was off. I accelerated up to street speed (30-35 mph) and the same thing happened again, the wrench light came on. I again pulled over, turned off the engine, and then restarted the car. This time the wrench light went off but the 'check engine' light came on and stayed on. I was able to drive the car where I needed to go by keeping it under 30 mph. I did make it to a auto-parts store and they were able to hook up a diagnostic machine to give me the P2111 trouble code, throttle body stuck open. When I restarted the car, the check engine light was off and I was able to accelerate up to 55 mph on the highway with no issues and later was on the interstate at 65-70 mph. Nothing more happened over the next week but on my way to work this morning, 6/8, the same issue happened 5 times on my way to work. The car would just suddenly lose power and the engine would only run at idle speed. The wrench light came on each time. I would pull over and stop, as turning off the car while coasting and then restarting did not seem to 'reset' the car. When it restarted, the wrench light was gone but it came back on and the car stalled several times. After the third time, the check engine light came on again and it happened twice more after that.
While moving in left of two lanes in moderate traffic at ~58 mph the car lost all power. Accelerator did not function. 'wrench' warning light on dashboard was illuminated. All electrical equipment, power brakes, and power steering seemed to function normally. Vehicle had no power, meaning that driver could not control speed of vehicle. Right turn signal was activated and the vehicle was 'coasted' to the right berm -- almost being hit by another vehicle! driver sat in vehicle assessing status of all gauges and (warning) lights. Nothing appeared out of ordinary except for 'wrench' light. Vehicle was turned of. After 30 second pause, vehicle was restarted. Wrench light was not illuminated and, again, all gauges and lights appeared normal. Re-entered traffic and successfully reached grocery store -- 1 mile away. Vehicle was parked. Upon completion of shopping vehicle was started and driver was able to return home (~5 miles) without event recurring. This is an extremely dangerous situation. It is only through 'good luck' that our vehicle was not hit by other traffic. Driver had zero control over vehicle speed.
Initially, "wrench" icon on instrument panel turned on and then turned off. Vehicle brought to dealer and no issues found after computer diagnostics. Subsequently within a week, vehicle would not accelerate beyond 50 mph on highway and RPM gauge was fluctuating erratically. Vehicle brought into dealer and trouble code P2112 found. After discussion with dealer, it was discovered that there was a known issue with this model's throttle body/motor assembly and that Ford would only replace part when code was present. Dealer replaced part and was very accommodating and trouble seems to have gone away. This complaint is being written to identify the issue for others and to recommend that NHTSA require Ford to recall all models impacted and replace this part regardless of whether code is present.
My daughter and I were driving home traveling at approximately 40 mph. All of a sudden without any warning the car totally lost power and I had to coast into a driveway. Had my daughter been driving by herself she would not know how to remain calm and get to the side of the road. Fortunately I have been driving for a long time and knew what to do. Once I turned the vehicle off and back on it ran fine. I thought it was an isolated incidence and thought maybe we had junk in the fuel. The next time I drove the vehicle we were doing 60 mph when it shut down again and this time I was on the freeway next to a semi in heavy traffic and had to turn my emergency flashers on and coast to the shoulder. I had to cut off vehicles in the right lane to get safely to the shoulder. Once again I turned the vehicle off and back on again and went home. My husband did research on the internet and found that there were lots of complaints with identical symptoms and when they went to the Ford dealership were told they knew nothing about this problem. The other people found out that it was the throttle body that needed replacement. We went to the local Ford dealership and asked about it and they played dump and said they hadn't heard anything about it and were actually rude to us. I located a throttle body in stock at a Ford dealership 3 hours away. We picked the part up and my husband installed it. It took approximately 1 hour to replace and cost $207.22. I have not had a problem since. It is criminal to allow this to go unfixed. It posses a terrible risk to drivers. The throttle body is not just on the 2009-2013 Ford Escape it is also on : 2010-2012 Ford Fusion, 2011-2013 Lincoln mkz, 2010-2011 Mercury Milan, and 2009-2011 Mercury mariner.
Immediately after having two items fixed that were recalled on my vehicle, (throttle body etc), the check engine light came on. I thought it was something done while fixing recall items; however, the Ford dealership service dept advised me that it was not due to the recall items fixed. Also it would cost $527 to fix, as the flap inside the nozzle/flex fuel pipe was not closing properly. I showed my anger and disappointment - which at that point, the service manager advised that my car had a white funnel that they would use to try to undo the flap. It worked. Why in the world did they try to get me to pay $527 without first trying the funnel. Another client in the service dept advised me to do the funnel thing before the service guy did. He has had the same issues. As of this morning, however, the check engine light is on again. I am going to try the funnel first, before I take it to my personal mechanic. I feel assured that I am not the first Ford Escape 2010 owner that has experienced this issue. Please check into recalling this problem. Thank you very much.
I was driving down the highway and the vehicle lurched and lost power. The motor was still running, but when pushing the accelerator there was nothing. I pulled to the side of the road and stopped. The vehicle continued to "lope" and there was a light on the dash showing a little wrench. I turned the vehicle off and started it back up again, and it ran fine. This same thing has happened at least 4 more times. If there was no immediate way to get off the highway, this could be very dangerous resulting in a rear end collision.
The easy fuel capless fuel filler cap broke off inside the fuel filler neck. Now gas will only go in very slowly and check engine light is on due to vapor leak. Will cost $400 plus to replace entire fuel filler neck.
While driving on 70 mph speed limit highway, the vehicle without warning suddenly appeared to downshift dropping my speed approx. By 20 mph, then lurched at 50 mph until I pulled off on the shoulder. This was on a unlit stretch of highway and was very dangerous. I tried again to drive the vehicle with the same results, meanwhile the dashboard warning lights came on. I then pulled off the road and turned the vehicle off for about 5 minutes. When it restarted the warning lights were off and the car drove normally. With about a hour left on the trip, the car started to downshift and upshift randomly as I reduced my speed to about 40 mph on a 70 mph highway, which is very unsafe, so that I could make it home. The last time I had my oil changed, the service technician suggested that I change the transmission fluid. I felt like the old fluid may have been the reason why my car shifted in an erratic manner. So, I took the vehicle to my local Ford dealer for the transmission service. This was on July 21, 2014. It was a about week later, that the vehicle began lurching again. This time I decided to try a full tank of gas with cleaner to see if that would improve the performance. It didn't. finally, I made an appointment with a repair shop to fix it on Aug 18, 2014. They were the ones that told me the fuel throttle body was bad and that's when I googled and found the extended warranty had expired on July 31, 2014. There should be a recall for this part, not just a bandaid to make it look like the NHTSA was concerned. It is a safety issue and also and expensive repair at $400. NHTSA: Do your job and force a recall on this part. You know it is unsafe.
I was driving to go to lunch when my throttle body just stopped working in the middle of the road. I was unable to drive my vehicle to a safe location out of the way of traffic. I had to shut it off several times to just get it a side road. I have contacted Ford in regards to being reimbursed for having this part replaced which I paid for out of my own pocket and they are not willing to reimburse me stating that the date for reimbursement was over July 31st 2014. I have found on the NHTSA that the warranty is good for 10 years or 150,000 miles from the data of original purchase, which I purchased the car in November 2012 and there is only 55,000 miles on it which is clearly under the warranty. I had the part replaced at bartow Ford in bartow, fl and the are refusing to reimburse me as well.
While on a busy 6 lane hwy., I was at a center turn lane and completed my turn when light changed, then went to make my right turn on to the next road.... when my cars started to shake very badly and lost all power down to a crawl, and then stall, with cars behind me almost rear ending myself!! with horns blaring I was able to restart it to only have it do it again, only this time I was able to pull into the oil change shop there on that corner, where they checked for codes & found the "tac system stuck open"... they checked all fluids and I drove to the local repair shop and went on to work to start researching the problem!!
While traveling about 65 mph down the highway my 2010 Ford Escape's engine stopped completely. A warning light (the wrench on the Ford models) came on as a I coasted to a safe spot on the highway. Steering gave out a bit too. Car started right back up after I found a safe location to stop.
I was driving to work on I75 at 75 mph when my 2010 Ford Escape lost power dropping to less than 20 mph. I was able to get from the left lane to the berm three lanes to my right. I waited about 5 minutes and restarted the car driving about 100 yds. When it happened again. I turned the car off and waited about 20 minutes then restarted and was able to get to work on side roads with the car surging and jerking along the way. I took the car to huntington Ford the next day and they could not find a cause. The following day I received a letter from Ford regarding what huntington referred to as a "limp home" mode which let take to a dealer and have the throttle body reprogrammed, which I did. The car was ok for a few days after that and then started stalling and surging again. I called the dealer and they said I should replace the throttle body but that even though it was under an extended warranty I would still need to pay for the replacement.
Traveling about 6 pm (rush hour heavy traffic) 3 lane expressway when car would no longer accelerate. Had to coast over to the left shoulder since we were in the left passing lane. The left shoulder was not as wide as the right shoulder and we felt the situation was very dangerous we stayed in the car with our seatbelts on and called for road service (aaa). We did not receive help for two hours. Just purchased this car two months before this incident - pre owned certified by dealership. Can't understand why Ford waits until the part fails before replacing it. I feel strongly it should have been replaced as part of the "certification" process. There were no warning lights or indications this was going to happen before it happened. After the car "died", a wrench light appeared, but not until after we had coasted to a stop. If we had been in the middle lane instead of the lane next to the shoulder, I feel certain we would have been involved in a high speed possible multiple car accident as traffic was heavy and fast. This is so very wrong! thank you for making this complaint possible. I hope it helps result in a recall by Ford right away so no one has to get hurt or even die.
A D V E R T I S E M E N T S
- Live Oak, FL, USA