This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle stalled during mild acceleration after an abrupt and jerky shift transition. Lost engine power but accesories remained on and the wrench indicator lamp turned on. Normal operation of vehicle was restored after turning ignition key off and restarting the vehicle.
The vehicle accelerated quickly from a stopped position upon starting in the morning. I have to put my foot on the brake to keep it from surging forward even though I have not pressed the gas peddle at all. Vehicle jolts forward suddenly during driving at slow speeds and often when starting from a stop. Also sometimes increases acceleration when coasting at a medium speed when no gas has been applied.
Upon starting the vehicle it operates as it should, once the RPM slow to an idle the vehicle will surge and stall at idle. At slow speeds (10-20 mph) the vehicle will surge and stall when the throttle is applied. The vehicle shuts down and steering and braking abilities are minimal, the vehicle will surge at speeds of 45mph however it does not stall at this speed. On the highway at a speed of 70 mph the vehicle will surge slightly, however it is not as noticeable of an event as at slower speeds.
During rush hour traffic on a busy highway, my 18 year old daughter was attempting to accelerate from a legal right turn on red. With traffic approaching the gas pedal become unresponsive, she began quickly losing speed, she was in the right hand lane thank god with a turn lane and was able to pull over before slowing to a complete halt. Had she been in a center lane or on a stretch with no shoulder, there could have easily been a severe accident. The gas peddle just became totally unresponsive as she came to a stop. When she was completely stopped noticed the service engine light, a red battery light and wrench light all came on. Waited 10 min for me to get to her. We restarted car seemed fine. I took to Ford dealer last night. Ford dealer called this morning as advised fuel throttle problem and said no problem warranty extended on that problem to 150,000 miles 10 years, you will not have to pay. Christ I'm not worried about paying. I"M worried about getting my family or someone else's family killed. Shame on Ford for not recalling after all the complaints I have seen now. Something must be done now before major accident with deaths involved!!!!!
Vehicle has been stalling daily since July 2013. Vehicle when in for service 4-30-14 do to drivers concern of vehicle crashing at freeway and surface street speeds. On 4-29-14 the vehicle stalled (5) times and seems to stall during throttle changes from closed to traffic flow speeds. The "check engine light" and "fill cap" light were on. Dealer pulled codes P144A, P1450 and P2196 and replaced the purgevalve (9U5Z-9C915-H). This is a major safety concern along with the vehicle exceeding emission.
- Macomb, MI, USA
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Loss of power at highway speed, 70 miles per hour, during rush hour traffic. My wife had to pull over to breakdown lane and turn off engine, on I-95 in West palm beach fl area. Wrench light illuminated. Vehicle restarted, after a few minutes waiting at side of very busy highway. Second time this happened within two weeks. Very dangerous situation!!!!!! 2011 Ford Escape ltd 3 L V6.
Driving on a winding, mountainous road the car suddenly lost power and was not responsive to the accelerator. There was no shoulder, so I kept going, very slowly, and then it resumed normal operating responsiveness, only to lose power again. This continued for the 4 miles it took for me to get home. I hoped it was some bad gas and was a one-time event - until it happened again, and I was again able to get home. I am now afraid to drive it.
The contact owns a 2011 Ford Escape. The contact stated while driving approximately 40 mph, the vehicle jerked violently. The vehicle was taken to an authorized dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure and current mileage was 44,000.
Lost throttle control, pulled over, turned engine off, and restarted to correct problem. This happened three more times over following month at 70mph on freeway, 50mph on surface street and an intersection at a stoplight. Exact same behavior (loss of accelerator, turn engine off, restart). Dealership replaced throttle body. Five months (7,000 miles) later problem occurred again at a busy intersection almost resulting in a serious traffic accident. I took it back to Ford, they performed tests, said they already replaced the throttle body with the new one and made no repair even though I told them the car was unsafe to drive with the defect. There will be serious accidents that result from this defect.
While driving down the street at 40 mph my car stalled and stopped running. There were other cars behind me. I had to coast off the road and restart my vehicle.
Pulling out of the driveway of my home, the car surged forward on its own and narrowly missed the neighbor. This surging of the engine on its own is going to cause a death one of these days. Ford really needs to look into this.
Accelerated from a stop and car lurched and engine seemed about to quit, got "wrench light" and was able to creep to get into parking lot. Took car to dealer and they ran diagnostics on car and said the throttle body needed to be replaced.
On 1/10/14 upon pulling onto an exit off of a major interstate as I slowed down the engine shut off. The vehicle had power but the engine shut off on it's own. I put hazard lights on, car in park and started again fine. Again later that evening I was on my way home from work and upon pulling off an exit the engine stalled again. 1/11/14 I drove home on a major highway, came to stop light and engine lost power again. I was able to coast to a stop and park. Engine restarted fine and vehicle proceeded to stall at the next intersection. This to me is dangerous losing engine power. I am afraid this could cause me to be rear-ended if this keeps up. I am seeing the dealer first thing next week.
Driving at a speed of 25 mph and car suddenly lost engine power and coasted to a stop. Turned car off for 5 minutes then started car back up and it ran fine. Next day did same thing at 45mph with same results. Week later same thing only this time on the interstate highway going 70 mph. Same results: Coasted to stop, let car sit for a few minutes then restarted and ran fine. Next day, same thing at 50 mph entering the highway. Next day took car to dealership. Dealership repaired car. We had to pay for repair. Since the repair. No issues.
While trying to accelerate to enter merging highway, my 2011 Ford Escape took many seconds to stall and then finally engage. My son asked why does this always happen, and its not safe to drive not knowing when entering the traffic, that you will not know if the car is going to make it in the traffic. I drove far and quite a bit yesterday and it happened 3 times. I am taking the car in next week, even though the dealer thinks nothing is wrong.
My daughter was driving, and had pulled from a stop sign. The vehicle seemed to stall, and she had no control- no brakes, no throttle, the emergency brake didn't stop her, and she finally pushed it into park and that did nothing. It rolled to a stop, although the engine seemed to be running. She turned off the engine, and after a few minutes, restarted it. It restarted, and she proceeded to drive to her destinations which was closeby. Very scary, but fortunately, no other real traffic, but this could have been tragic.
After intermittent 3 times in 2 weeks, had throttle body cleaned 12/14/2013 per Ford tsb. On this date, 12/16/13 it failed again and had the throttle body replaced at my expense. Ford would not cover it after 36,000 or 3 years as out of warranty. It was an extremely hazardous condition not to replace. This part should be recalled immediately for replacement.
I was driving approx. 10 mph, the gas peddle stopped working, I would press it but nothing happened. The little wrench appeared on the dash. I stopped and the motor started running loudly and roughly shaking the vehicle. I put it in park, turned off the key, waiting a moment and restarted it. The restart took longer then normal but it was fine after that. This has happened 5 times now, each time I was going approx. 10-15 mph. It's dangerous because the car cannot driven out of the way of other vehicles. The 3rd time this happened I was slowing turning left through an intersection, there was oncoming traffic, had the car not cut off, I would have been safe to clear the intersection however it cut off making the oncoming driver swerve into the other lane to avoid hitting me. It's very scary and dangerous.
A D V E R T I S E M E N T S
- Virginia Beach, VA, USA