This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter was driving, and had pulled from a stop sign. The vehicle seemed to stall, and she had no control- no brakes, no throttle, the emergency brake didn't stop her, and she finally pushed it into park and that did nothing. It rolled to a stop, although the engine seemed to be running. She turned off the engine, and after a few minutes, restarted it. It restarted, and she proceeded to drive to her destinations which was closeby. Very scary, but fortunately, no other real traffic, but this could have been tragic.
After intermittent 3 times in 2 weeks, had throttle body cleaned 12/14/2013 per Ford tsb. On this date, 12/16/13 it failed again and had the throttle body replaced at my expense. Ford would not cover it after 36,000 or 3 years as out of warranty. It was an extremely hazardous condition not to replace. This part should be recalled immediately for replacement.
I was driving approx. 10 mph, the gas peddle stopped working, I would press it but nothing happened. The little wrench appeared on the dash. I stopped and the motor started running loudly and roughly shaking the vehicle. I put it in park, turned off the key, waiting a moment and restarted it. The restart took longer then normal but it was fine after that. This has happened 5 times now, each time I was going approx. 10-15 mph. It's dangerous because the car cannot driven out of the way of other vehicles. The 3rd time this happened I was slowing turning left through an intersection, there was oncoming traffic, had the car not cut off, I would have been safe to clear the intersection however it cut off making the oncoming driver swerve into the other lane to avoid hitting me. It's very scary and dangerous.
When on freeway loses all throttle have to coast to side of road and restart. Had to replace the throttle body at dealership with a total cost of $533.13. Was not covered under warranty?
While turning into a parking lot my vehicle's accelerator quit functioning. This was the second time within a 14 day period. To overcome the problem, I shut the vehicle off via the key, waited 3 minutes and tried again. Same thing. Next I shut off the engine and waited 5 minutes and the throttle body began functioning again. I drove the vehicle to a repair shop where they cleaned the affected part and re-installed it.
- Port Orange, FL, USA
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While daughter driving vehicle in houston, driving on freeway, approx. 65 mph, vehicle lost engine acceleration power, no response from gas pedal, warning lights (wrench symbol) illuminated. Had to coast/idle across traffic lanes to get to shoulder out of traffic- very dangerous and scary - turned off engine, restarted, vehicle then operated as normal at the time, but event has since been recurring. Now has happened 6 other times... very dangerous situation for any driver, especially a young driver. Might add that this particular model is very popular with young adults - you will see many in college towns. Very dangerous. Internet research reveals many complaints and probable cause suspected to be throttle body malfunction. Manufacturer must be aware by now. Having car repaired - expecting cost of approximately $600 - $800.
I was setting at an intersection pulling out in to oncoming traffic and vehicle died. This has happened on numerous occasions in the past year. At times when I try to stop it feels as though the vehicle is still pulling with foot completely clear of accelerator.
The vehicle went to idle and would not accelerate until the engine was switched off and restarted. It has happened several times since. Our dealer says they cant diagnose unless they have the vehicle while it is in idle only.
The vehicle suddenly lost power when crossing intersection. Wrench light came on. Could have been very dangerous with heavy traffic situation. Car limped home [fortunately only 300 yards] @ less than walking pace. Not happy and has affected my confidence in expensive vehicle. Luckily Ford agent helpful.
I was on I80 heading westbound through Lincoln. All the sudden I felt a thump and lost all acceleration. I was in the center lane (of three lane traffic) and was surrounded by semi trucks. Thankfully I was able to get my hazard lights on and coast over to the shoulder. I called aaa for a tow and took my vehicle to the nearest Ford dealer. I was advised that I had a stuck throttle body. They said this is quite common for this year/make/model of vehicle. They replaced the throttle body under warranty and sent me on my way. I feel very fortunate that I was able to coast to the side of the interstate. I had recently taken an 1800 mile road trip with my children through dallas and houston. I am so grateful this didn't occur on our trip.
Several weeks earlier, as a was stopped at a traffic light, my car started bucking or surging, feeling as though it was going to stall. It did not stall at that point. A few minutes later, as a was slowed down by a bus, it did stall. Restarted very easily and I kept driving. Every few days, we would notice the surging, and the check engine light was on. Took it to the dealer and the was told there was a problem with the fuel system, but they weren't sure what exactly. Stalled a second time post dealer visit. This morning, as I was in motion at 35 miles an hour, the car suddenly shut off. I coasted very easily to the shoulder, but could not restart. Car has been towed to the local dealer. Awaiting their answer, but sounds very much like the other throttle body issues I've read on here. I'm fortunate to have been on the highway yet, especially with my young child in the back seat. This was a scary situation, and I'm not pleased that the previous recall did not include the 2011 model year. Please reopen the investigation.
Accelerator ceased working while vehicle was in motion. This was the 3rd instance in 2 months; however, the first time that pumping the accelerator failed to correct the issue. Turning off the engine and restarting the vehicle was required to correct at this point. Required the replacement of the throttle body.
I was driving on I-75 South, atlanta area, 55 mph, when my Ford Escape 2011 lost all power and I coasted to side of road during rush hour --- very scary, and very dangerous. Took vehicle to Ford service and was charged $474.15 to replace defective throttle body (not covered under transmission, engine, powertrain warranty). Read on-line that there are many other Ford owners experiencing this same dangerous problem. Sure hope you will warn other Ford owners and organize a recall. Please let me know if there is anyone else I can contact to move a recall forward.
I started accelerating after being at a complete stop at a light. Halfway through the intersection, the throttle lost power and I could no longer accelerate. The wrench light came on and I had to coast over to the side of the road with my hazards on until I could get out of traffic. As I applied the breaks and the car slowed down, it started shaking until I could put the car in park. I then turned off the engine for about 30 seconds. When I restarted the engine, it took longer than usual to start but seemed to be running fine and was not shaking. After waiting for it to run without problem, I slowly accelerated the car to continue my commute. Within 2 minutes of driving, the issue occurred again and both the wrench light and the check engine light came on. I once again pulled over, stopped the car, and turned off the engine. After I restarted the car, I drove to a gas station who was able to hook up the engine to a computer scanner. The technician came back with what he said was an " O2 sensor code." He checked my fluids and reset the computer to turn off the check engine light and said I should be fine to drive the 30 miles home but should get it checked out asap. Within 20 miles of driving, the incident happened again. So I took it to the dealer. Since the check engine light was reset, there is no record of the code that came up, so the dealer spent an hour trying to get it to act up but has had no luck. The service advisor did say that although they cannot get the car to repeat the problem, they highly suspect that the throttle body needs to be replaced.
The vehicle experienced a fuel surge causing a reaction that was not intended by the driver. The car joltedas if one mashed the accelerator then released repeatedly. Once the vehicle came to a stop the car spit and sputtered like bad engine timing. We turned the vehicle off where it sat overnight. It was hard to start this morning and experienced the same problem twice this morning while taking the kids to school. I stopped by an advanced auto parts store where the attendant pulled the service code P2112 throttle actuator stuck closed.
While driving down the road at 40 vehicle stalled out, had to pull over to the side of the road with and shut down and restarted. Drove vehicle home and stalled out 3 more times within couple miles. Have read other complaints on this and cannot believe a recall has not been implemented.
Wrench light came on, all throttle response stopped. I was left at a traffic light with a car that would barely move. Took the car to the dealer - they tried to charge me to replace the electronic throttle body. The car was only out of warranty by 1000 miles. Ended up compromising on paying $100. Ford needs to fix this. They know it's an issue.
While driving down the interstate at aprox. 65mph my car lost all speed and quit responding to the gas pedal. I was able to make it to the side of the interstate. My car was still running (rough) so I turned it off. After several min I tried to restart the car (per my mechanic knowledge) and it started right up. I drove to the nearest Ford dealer and after they inspected my car was told I needed a throttle body. So needless to say $461 later my car is fixed but really annoyed that 9000 miles out of warranty things are already falling apart.
Was driving down the highway at 55 mph and all of a sudden my vehicle would no longer accelerate. Luckily I was able to safely pull over and once I came to a stop I noticed my vehicle was idling rough and would not respond to the throttle and noticed the light with a wrench was also on. I turned the vehicle off and was able to start it back up and make it home and after doing some research this seems to be a very common problem with the Ford Escape. Will be taking to a dealer to see what they can do.
A D V E R T I S E M E N T S
- Exton, PA, USA