This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Escape. The contact stated that there was an abnormal pop coming from the steering wheel whenever attempting a turn. The vehicle was taken to the dealer for repairs where the steering column, power assist motor, steering rack and shaft were being replaced. The failure mileage was 5 and the current mileage was 1,000.
- Honolulu, HI, USA
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- Honolulu, HI, USA