Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.

Another concern is the 2012 Escape rolled onto its roof during an NHTSA side impact test so it only received a marginal side impact rating ... not good.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,724 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Escape engine problems

engine problem

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2012 Ford Escape Owner Comments

problem #5

Feb 172014


  • 31,000 miles


It was approximately 9am and I had just exited the freeway (been driving for about 20 min) and I took a right off the exit ramp onto a secondary street. I was going about 40 and starting to slow down for a yellow light, when the car just died. No warning, no lights (that I remembered, because I panicked), no sounds. I was in the far left lane and so I immediately tried to start the car. Nothing. No sounds, nothing. I then turned on my flashers. Tried to start the car again, nothing. I waited about 3 min. And tried again and it started right up. It has not done it in the 2 days since, but I am now to scared to drive me car afraid that it will die and I will cause a car pile up. We have had the car in to Ford and they will do nothing.

- Glendale, AZ, USA

problem #4

Jan 192013

Escape 6-cyl

  • Automatic transmission
  • 15,371 miles
The contact owns a 2012 Ford Escape. The contact stated that while driving 20 mph and decelerating, the vehicle suddenly stalled. The vehicle was restarted and resumed normal function. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure and current mileage was 15,371. Updated 04/10/13 the dealer stated the computer did not register a problem. Updated 04/18/13 updated 11/19/13 updated 11/26/2013

- Dana Point, CA, USA

problem #3

Nov 012012

Escape 6-cyl

  • 35,000 miles
Ford I need senior parents just purchased a 2012 Ford Escape and it has an interior carbon monoxide leak. And we have taken it to the dealer and have been informed that the dealer does not have the equipment to test for carbon dioxide leak. My parents got dizzy and got sick from the carbon monoxide leak. We have a Ford warranty and now I feel we are getting the run around. We have been leaving messages for [xxx] at the Ford motor customer relations dept. We just left a another message and we were told she is out to lunch. My parents have been without a car for over 3 weeks. And to top it all off the Ford store of san leandro- service manager named [xxx]says to just come pick up the vehicle because they do not have the equipment to check for this leak.. I do not want my parents to die in a car with a carbon monoxide leak. If you can help let me this is how Ford treats senior customers. We are in California, it is a 2012 Ford Escape. Please help a customer with a Ford car that has a carbon monoxide leak, .,,,,,,,,,,,,, information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oakland, CA, USA

problem #2

May 052012


  • 1,750 miles
1. while highway cruising at constant speed, engine suddenly dropped to idle speed and vehicle slowed rapidly, until gas pedal was lifted and pressed down again. Engine hesitated and surged. Processed kept repeating at variable intervals. 2. transmission intermittently hesitates excessively on first to second upshift while engine drops to idle speed. Both problems are intermittent, neither is regular or constant. Dealer says nothing wrong and no fault codes are recorded. Problem #1 is very infrequent. Problem #2 much more common. Both might be related to summer temperatures, especially #1.

- Huntington, NY, USA

problem #1

Nov 302011

Escape 4WD 6-cyl

  • Automatic transmission
  • 500 miles
The contact owns a 2012 Ford Escape. While driving approximately 20 mph, the vehicle began to hesitate while accelerating. The contact also noticed that the vehicle would decelerate when driving at various speeds. The vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 500. Updated 03/16/12 updated 05/03/12

- Wolfeboro, NH, USA

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