Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.

Another concern is the 2012 Escape rolled onto its roof during an NHTSA side impact test so it only received a marginal side impact rating ... not good.


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
29,491 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Escape fuel system problems

fuel system problem

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2012 Ford Escape Owner Comments (Page 1 of 2)

problem #25

Jan 032017


  • miles


The contact owns a 2012 Ford Escape. The contact stated that there was a strong odor of fumes inside and outside the vehicle. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The dealer held the vehicle and would not release it due to the failure, which was related to the recall. The dealer indicated that the part was not available. The manufacturer was re-engineering the part. The contact was unable to determine when the vehicle would be repaired and released. The manufacturer was notified and the contact was waiting for the part to be sent to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Essex, MD, USA

problem #24

Nov 052016


  • 41,000 miles
I was never notified of the recall of my Ford Escape. The vehicle engine caught fire and went thru the dashboard and the car was destroyed. I had been paying a year for this auto and now have to buy another. I called Ford after the fire to complain and that's when I learned of the recall. I lost my car and my personal belongings. I want to be compensated for this loss. The vehicle was parked at the time.

- Hillside, NJ, USA

problem #23

Nov 102016


  • miles
The contact owns a 2012 Ford Escape. Upon attempting to start the vehicle, there was a strong hesitation and strong fumes entered the vehicle. A mechanic stated that there was not enough fuel traveling through the system and that the dealer should perform further diagnostic testing. The vehicle was inspected, but not yet diagnosed by a dealer. The manufacturer was notified. The VIN was not included in NHTSA campaign number: 16V777000 (fuel system, gasoline). The failure mileage was not available.

- Houston, TX, USA

problem #22

Jul 012016


  • 51,000 miles


The contact owns a 2012 Ford Escape. The contact stated that rodents destroyed the wiring in the vehicle. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter sensor and the fuel cap sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000. The VIN was unavailable.

- West Des Moines, IA, USA

problem #21

Jan 142015


  • 50,000 miles
Car leaps forward when gas is applied from a stopped position or conversely loses power while driving. Dealer acknowledged problem but no error code appeared at time of service. Therefor dealer stated they could not fix the car and I should keep having system in car checked for the code to appear

- Rodeo, CA, USA

problem #20

Aug 082012


  • 34 miles
Car sometimes acts as if it is between gears when you excelerate. Release the gas pedal and press again and it lurches forward. This has happened several times since I bought the car. I believe the transmission has been reprogramed once shortly after getting the car. Nothing else has been done.

- Virginia Beach, VA, USA

problem #19

Sep 032015


  • 38,767 miles


While traveling at approximately 20 mph, the engine seemed to drop to a "surging" idle and manual throttle control was lost. The dash, at this point, indicated the check engine "wrench" light and the RPM indicator seemed to bounce between 300 to 1000 respectively. After pulling to the side of the road, I turned the vehicle off and restarted. The vehicle then, responded normally with no trouble codes indicated on dash. Code reader: P2111. This vehicle is officially used for fire response through municipal 911 services.

- Deer Park, TX, USA

problem #18

Apr 162015


  • miles
From a stopped position then excelling or while driving on highway without any warning my car will stall. And wrench will appear.

- Riverview, FL, USA

problem #17

Feb 022015

Escape 6-cyl

  • miles
I received the following from Ford but can not find it in your database for my vehicle. Is there a recall or not for my vehicle? VIN: [xxx] fsa title: Electronic throttle body extended coverage field service action number: 13N03 a recall is an action by the company to remedy a safety concern related to a vehicle defect or regulatory requirement. It may require that you return your vehicle to the dealer for service. If your vehicle is not affected, it may be because it was built at a different time or using a different part than the affected vehicles. Be advised that this system tracks safety and emissions recalls for which vehicles are subject to repair in the United States. The information provided is subject to change and update. There may be temporary delays in update of information on this site due to a number of factors. For the latest information regarding the status of your vehicle or any recall program of Ford Motor Company, please contact your local dealership directly or the customer relationship center. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Point Of Rocks, MD, USA

problem #16

Oct 202014


  • 83,000 miles
My car decelerated rapidly and was unresponsive when applying the gas pedal. Fortunately I was able to make it to the side of a busy interstate without incident. The car behaved as if it were going to shut down. The "wrench" indicator light was on, (check engine light). I turned off the car, and when I turned it back on the light was no longer illuminated, and the car was responding to the gas pedal. I still felt that the car was "dragging". I think it is a throttle body issue.

- Falling Waters, WV, USA

problem #15

Sep 242014

Escape 4-cyl

  • 51,000 miles


I was driving down the road at 40 mph and the engine began making rumbling noises and the engine began to shake as if were trying to shut off, I tried to give it some gas so it wouldn't stall but when I pressed the gas pedal nothing happened. Additionally, the car surges off and on while driving. When I contacted mike davidson Ford where I purchased the car, they acted as if they knew nothing about it and tried to schedule me for a diagnostic test at $89 to determine the problem. That's criminal, this car should be repaired quickly and at their expense! if this happens in heavy traffic or on the interstate it will be very dangerous.

- Jacksonville, FL, USA

problem #14

Aug 142014

Escape 6-cyl

  • 15,320 miles
Please forward to appropriate personnel, on Thursday, August 14th at ~5:45pm a clear day: Our mom/mother in-law had just dropped of my daughter after shopping and was making her way home thru the windy back roads less than two miles from our home. As she climbed a hill a few blocks around the corner from her home and stopped at a stop sign on the crest of the hill. The 2012 Ford escaped lurched/surged forward uncontrollably. As from her description, she heard loud rumblings coming from the engine; the Escape shook and launched her forward while she had her foot on the brake. The Escape propelled her uncontrollably forward crashing into a large boulder, she then ricocheted across two lanes up hill, over an embankment /wall, just missing a tree, collided with another parked vehicle pushing it approximately three feet, passed that into another small wall just missing the house. We are thankful on many levels; that our daughter was not with her, that our mom was not severely injured and no one else was injured. I was researching online and there was an investigation open for this vehicle at one time. A recall is needed for this vehicle model before there is a fatality involved. We are very concerned knowing that many other family members and friends drive Escape models. Please feel free to contact us with any questions. We have many pictures from the scene for you to review. Kind regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- White Plains, NY, USA

problem #13

Jun 192014


  • 81,124 miles
Vehicle cuts out while driving - no gas pressure - engine running, pedal to floor, no rev., or excessive rev while driving. Advised by ase mechanic - throttle body needs replaced.

- Akron, OH, USA

problem #12

May 052013


  • 4,000 miles
When moving forward from a dead stop at an intersection of a busy highway, the automobile engine hesitates or semi stalls and will not pick up normal speed in order to get out of the way of approaching, on coming and following vehicles. At several different times we were almost rear-ended by vehicles behind us, or hit from the driver's side or front passengers side of the vehicle because of the engine's hesitation when crossing intersections or major highways. I took the vehicle to a Ford dealer and was told that "no problem" was found, but the problem still exists. I guess when a death or serious injury occurs something will be done!

- Glencoe, AL, USA

problem #11

Dec 182013

Escape 6-cyl

  • 36,749 miles
After slowing down in heavy traffic I felt a jolt or thrust forward. When I looked at the dashboard I noticed the wrench light was lit. I tried to give the car gas and it went no where. I was fortunate to be able to pull over to the shoulder and look up the light in the owner's manual. It said it was a power train/throttle body fault. After waiting 15 minutes for a tow truck I tried restarting the car and it started normally. The car drove normally the rest of the day. I brought it into the Ford dealership where it was purchased the next morning. They eventually told me the throttle body had failed/shorted out and needed to be replaced which wouldn't be covered under the warranty because I was 700 miles over. After filing a case with Ford and doing research, I noticed several others having the same issue.

- Houston, TX, USA

problem #10

Sep 092013

Escape 6-cyl

  • 38,000 miles
Driving down the freeway and was a pop and I had no gas at all. I had to coast off the freeway. The repair bill was over $400 to replace the throttle body and it is not covered in my extended warranty.

- Houston, TX, USA

problem #9

Oct 302013

Escape 6-cyl

  • 54,000 miles
When pulling out from an intersection, I experienced intermittent power loss which resulted in vehicle loafing forward then stalling or entering safety mode low idle maneuverability with wrench light on. I was in heavy traffic and had to shut off the car, place in park then restart only to have the vehicle lurch then shut off or return to safety idle again before I was able to exit the street safely. After several attempts to restart, the check engine light came on resulting in trouble code P2111 "current" fault throttle actuator control system - stuck open and code P2112 " pending throttle actuator control system - stuck closed.

- Baton Rouge, LA, USA

problem #8

Sep 112013


  • 41,000 miles
The car was driving fine on the highway when suddenly it completely lost power and wouldn't stop to completion. After shutting down the car and starting it back up again, the car functioned as normal. The Ford dealership mechanic said it was a malfunctioning throttle body and asked me to pay over $600 for the repair, as the vehicle was just out of warranty. I thought it was a glitch but the issue has occurred two more times in the past month.

- Miami, FL, USA

problem #7

Jun 122012


  • 41,000 miles
When driving the car would completely shut off, the check engine light would come on, and I lost control of steering and acceleration. I had to try to get over to the side of the road. The car would usually turn back on. I had to take it back into the Ford dealership 4 times for them to figure out what was wrong with it, as they thought they had fixed it each time.

- San Diego, CA, USA

problem #6

Sep 052013


  • 56,000 miles
This occurs sporatically - the gas will stop responding and the car will completely decelerate while I am driving. The wrench sign appears and the car is still running, but I am unable to accelerate. It usually happens while I'm driving at high speeds on the interstate. I have to pull over to the side of the road, the car sputters a bit, and if I turn off the car and turn it back on I am able to continue driving.

- San Diego, CA, USA

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