Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.

Another concern is the 2012 Escape rolled onto its roof during an NHTSA side impact test so it only received a marginal side impact rating ... not good.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,922 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Escape steering problems

steering problem

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2012 Ford Escape Owner Comments

problem #19

Jan 052017


  • 95,058 miles


Power steering failed 3 times in 3 hours. Twice while driving on city streeets, once leaving a parking spot

- Muskego, WI, USA

problem #18

Dec 142015


  • 30,700 miles
There seems to be an issue with the 2012 Ford Escape steering that plagued the prior year models, dealer stated it was not covered under warranty and estimate $1-$2K in repairs, this is a extreme concern and should be covered by the manufacturer since they didn't get it right again after the issues with the 2008-2011 models. I've contacted the manufacturer with no reply back.

- Wayne, NJ, USA

problem #17

Mar 062016


  • 70,100 miles
My wife began driving our 2012 Ford Escape limited with AWD and 6 cylinder motor. Within driving less than half a mile all power steering ceased to work almost causing complete loss of vehicle control.

- Augusta, MI, USA

problem #16

Feb 242016


  • 75,000 miles


The contact owns a 2012 Ford Escape. While driving 45 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The traction control warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

- Charlestown, IN, USA

problem #15

Feb 082016


  • 54,385 miles
Sudden loss of power steering assist while stationary in a drive-through line. Diagnosis found dtc B2278 in computer memory. All investigation led to a steering shaft torque sensor as the faulty component. This same component was involved in a recall for prior years on this model up to model year 2011. This repair was not covered by any recall at this time. Repair was paid for with a combination of aftermarket warranty and owner payment. The part has been replaced. Documentation is included with this complaint. To date no additional problems have surfaced since repair.

- Hopedale, MA, USA

problem #14

Dec 312015


  • 31,695 miles
Dec 31, 2015 vehicle steering was fine, last driven 9pm. Jan 1, 2016 9:30am power steering did not work, steering wheel next to impossible to move. Fortunately vehicle was in driveway not on the highway. Two hours later power steering was functioning. No lights on dash to indicate a problem. Drove short distance today Jan 2nd with no issue. Being taken to dealership Jan 4th. Vehicle mileage is only 31,695, out of warranty since end of October 2015.

- Mohawk, NY, USA

problem #13

Dec 022015


  • 40,000 miles


The power steering suddenly and unexpectedly failed, forcing the wheel to turn all the way to the left. Fortunately, the problem first occurred while the vehicle was stopped and trying to exit a parking lot. It took a lot of force to re-center the wheel and drive straight. After releasing the wheel, even when parked, the wheel would rapidly rotate back to the left most position. If this happened while driving to an expecting victim, the vehicle would have certainly turned into oncoming traffic and/or flipped.

- Churchville, NY, USA

problem #12

Dec 032015


  • 61,000 miles
Power steering went out while I was driving could not steer at all! could not get the vehicle out of traffic, finally turned the ignition off and started the car again and my steering returned. This is a known issue with the 2008-2011 year models and they were recalled. Why hasn't a recall been done on the 2012 model?

- Grand Prairie, TX, USA

problem #11

Nov 142015


  • 62,000 miles
The contact owns a 2012 Ford Escape. While driving at approximately 60 mph, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

- Clinton, NC, USA

problem #10

Jul 282015


  • 34,750 miles
I was driving at a rate of 23 mph and the power steering locked up on me, almost causing an accident. This made the vehicle very hard to manuever. I got the vehicle to a safe place and looked to see if any belts had come of the engine. There was no appearant evidence of a loose or broken belt. I restarted the car and the steering was working fine. I looked into several complaint blogs and this seems to be a serious issue that Ford shoudl be looking into for a possible recall. I researched several blog and car complaint sites and there are many, many complaints about the 2012 Escape as well. I am one month out of my 3yr/36000 warranty. The three year part came first. I do not feel it is fair for so many people to have to pay for this when previous years have had this issued recalled on the Escape.

- Indiana, PA, USA

problem #9

Mar 192015


  • 39,781 miles


The contact owns a 2012 Ford Escape. The contact stated that while driving at a proximately 35 mph, the power steering became difficult to maneuver. The failure occurred once. The vehicle was taken to an independent mechanic. The technician diagnosed that the steering control module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 39,781.

- Parma, OH, USA

problem #8

Jan 102015


  • 51,000 miles
Just after leaving a 4 way stop, as I tried to round the curve the steering in our 2012 Escape stopped working and I could not turn the steering wheel at all. I just kept going straight. Luckily, I slowed down with the brakes but the Escape continued straight and went over the curb and down a 50+ ft embankment. Even with all of this impact, no airbags were deployed throughout the car anywhere! the steering wheel locking up was bad enough, but after the accident and the condition of the car and then no airbag deployment- that was way too much!

- Douglasville, GA, USA

problem #7

Nov 042014


  • 66,350 miles
While driving at 70mph I lost power steering. Almost in accident with barrier. At first I thought car shut off, but realized could still steer with great difficulty. Took vehicle to shop and was told ECU was bad, $1050 for repair. Researched online and the 2008-2011 was on a recall for a torque converter issue. Call Ford to no avail. No warning lights appeared, nor did the check engine light come on. Dealer found code stating the ECU was bad? waiting on part.

- Polk City, FL, USA

problem #6

Jun 302014


  • 22,000 miles
Took my 2012 Escape to the dealer for authorized recall replacement of torque sensor. When pulling out of the garage after the repair was made, found I had no power steering. Backed it back into the garage and the mechanic said he would take a look. Shut the car off and turned it on again and the power steering was back. No codes were thrown. This is an Escape built February 2012 in Kansas City.

- Morrice, MI, USA

problem #5

Dec 102013


  • 78,000 miles
While driving at averagely about 40 mph the power steering on the Ford Escape 2012 just fails. This makes it incredibly impossible to control the vehicle and the only remedy is to cut off the car and start it again. This incident has happened multiple times in the past and is still continuing to happen sporadically even after being to the dealership multiple times at which they claim each time that the issue has been resolved. I really hope Ford takes time to resolve this issue before someone gets killed and there is a huge class action lawsuit as I understand that this same problem occurs on different Ford models across multiple year models.

- Pottstown, PA, USA

problem #4

Jun 122012


  • 41,000 miles
When driving the car would completely shut off, the check engine light would come on, and I lost control of steering and acceleration. I had to try to get over to the side of the road. The car would usually turn back on. I had to take it back into the Ford dealership 4 times for them to figure out what was wrong with it, as they thought they had fixed it each time.

- San Diego, CA, USA

problem #3

Sep 182012

Escape 4WD 6-cyl

  • miles
The contact owns a 2012 Ford Explorer. The contact stated that while traveling 40 mph, the brakes, traction control and power steering assist failed. The vehicle was moved to the shoulder to be restarted and it began to function normally. The vehicle was driven to the dealer where the failure could not be replicated. The vehicle was not repaired. The contact stated that the failure recurred intermittently. The manufacturer was not contacted about the failure. The failure mileage was unavailable.... updated 02/28/13

- Herron, MI, USA

problem #2

Apr 082012


  • 468 miles
The contact owns a 2012 Ford Escape. The contact stated that the power steering stopped functioning while driving 25 mph and the steering wheel was difficult to maneuver. The vehicle was taken to the dealer, who diagnosed that the steering column was defective and needed to be replaced. The manufacturer was made aware of the failure and stated that they would contact him at a later date. The vehicle was not repaired. The failure and current mileages were 468.

- Kittanning, PA, USA

problem #1

Nov 012011


  • 235 miles
The contact owns a 2012 Ford Escape. The contact stated that while driving approximately 70 mph the power steering failed and it becmae extremely difficutl for the contact to control the vehicle. The vehicle was taken to the dealer where they advised him that they were unable to diagnose the failure. The manufacturer was contacted and they advised him that they would look into the issue. The failure mileage was approximately 235. The VIN was unavailable.

- White Haven, PA, USA

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