CarComplaints.com Notes: The 2012 Ford Escape has an acceptable complaint history so far, with leaking rear window problems showing up as the main concern so far. NHTSA complaint data shows an early pattern of problems with stalling while driving.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side front control arm mount has extreme rust that degrades the integrity of the front suspension. Many others report this same problem especially with the V6.
Started last year. Problem occur forward or backing up. Steering will become heavy and turning to the right. While driving steering wheel will get locked and the car will simultineouly stop but engine stays on. I will have to turn the car to off and turn back to on. Then I resume driving until it will occur again. This happened multiple times. I am not able to drive the car since I feel it is dangerous and unsafe. I contacted the Ford dealer they declined any recalls. They claimed recalls are only available for the prior year 2011. The cost to repair could be up to $1300 as an estimate based on the symbol diagnosis code that appear on the dashboard. Strted a year ago with mileage around 135,000 and continue till todate. Wheel bearing were exchanged by other repair shops unkowing to me of the recall.
When I turn it makes a pop, the tail gate (trunk) will not open and back light shortage out at times. Car balls out sometime when I'm trying to go and will idle up on its own at times.
Please forward to appropriate personnel, on Thursday, August 14th at ~5:45pm a clear day: Our mom/mother in-law had just dropped of my daughter after shopping and was making her way home thru the windy back roads less than two miles from our home. As she climbed a hill a few blocks around the corner from her home and stopped at a stop sign on the crest of the hill. The 2012 Ford escaped lurched/surged forward uncontrollably. As from her description, she heard loud rumblings coming from the engine; the Escape shook and launched her forward while she had her foot on the brake. The Escape propelled her uncontrollably forward crashing into a large boulder, she then ricocheted across two lanes up hill, over an embankment /wall, just missing a tree, collided with another parked vehicle pushing it approximately three feet, passed that into another small wall just missing the house. We are thankful on many levels; that our daughter was not with her, that our mom was not severely injured and no one else was injured. I was researching online and there was an investigation open for this vehicle at one time. A recall is needed for this vehicle model before there is a fatality involved. We are very concerned knowing that many other family members and friends drive Escape models. Please feel free to contact us with any questions. We have many pictures from the scene for you to review. Kind regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- White Plains, NY, USA
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The contact owns a 2012 Ford Escape. The contact stated that the shocks on the rear of the vehicle made noises whenever a pothole was. The vehicle was taken to the dealer where the shocks were replaced. The dealer stated that they were going send the shocks to Ford's engineers to be inspected since this was a known problem. The vehicle had not been inspected. The VIN was not available. The failure mileage and current mileage was 1,000.
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- Paris, KY, USA