pretty bad
Typical Repair Cost:
No data
Average Mileage:
13,450 miles
Total Complaints:
16 complaints

Most Common Solutions:

  1. not sure (15 reports)
  2. torque converter (1 reports)
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2016 Ford Escape transmission problems

transmission problem

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2016 Ford Escape Owner Comments

problem #16

Sep 022019

Escape 2.0L

  • Automatic transmission
  • 98,000 miles


Hello all, if you are researching why your Escape is shuddering, I know the answer. It is your Torque Converter. I am going through the repair process now. Supposedly going to take weeks to repair. I took my car in at 98,000 miles. I paid for tune ups with no improvement on the shuddering. I checked motor mounts, etc... I finally took to the dealer when I realized I was close to warranty ending. The torque converter is part of the transmission warranty. Look up torque converter symptoms. I was shocked because it was exactly what I dealt with for months. Almost every symptom was mentioned. And no warning light on the dash! I sure hope this helps because I do not see the Torque Converter mentioned anywhere as I research the Ford Escape 2.0 liter EcoBoost. Oh, my car is a 2016. Good luck!!!

- Gee M., Anaheim, US

problem #15

Jul 022019


  • Automatic transmission
  • 69,000 miles

My car is 3 years old, has only 69.,000 miles on it and my transmission decided to go out. I bought it brand new off the lot and got it serviced accordingly, this should not have happened.

- Josette B., Morgan Hill, CA, US

problem #14

Apr 032017

Escape Titanium 2.0L

  • Automatic transmission
  • 12,000 miles

Transmission shudders when accelerating between 45-65mph. Feels as if the transmission is slipping as there is less power and don't feel the turbo. Operation is normal outside these speeds. Dealer says they can find nothing wrong (really).

- Charles F., Asheville, NC, US

problem #13

Aug 122016

Escape SE 2.0L I4 Ecoboost

  • Automatic transmission
  • 775 miles


Transmission shudders when shifting from reverse to drive. I plan to take to the dealer but based on what I am reading from others with the same problem, I do not expect a solution or fix at this time.

- Mark M., Hudsonville, MI, US

problem #12

Oct 012015

Escape Titanium Ecoboost Turbo

  • Automatic transmission
  • 30 miles

2016 Escape Titanium FWD with the EcoBoost Turbo engine.... Noticeable shudder when shifting from reverse to drive... happens every time. It doesn't happen if I pause about 2 seconds before shifting into drive, but if I am in a hurry, it happens every time. Dealership says there are no error codes. I have no other issues, so I've just learned to deal with it. I've had my Escape since Sept 2015 and have 12K miles on it now. I have had LOTS of brand new vehicles over the last 23 years - the most I've ever put on a car is ~40K miles- and this is the ONLY one I have had with a noticeable transmission issue that has happened since it rolled off the assembly line. I am a loyal Ford customer, but this is ridiculous and a major annoyance.

- Jennifer G., Germantown, TN, US

problem #11

Sep 012016


  • Automatic transmission
  • 14,000 miles

When I took this in to address the issue, I was told that I must be hypersensitive. The car not only shudders but it clanks to when shifting between gears. While driving, it literally vibrates constantly. I can even feel it in the seat. The dealerships are useless at addressing these concerns. I am an idiot as I signed an 84 month loan to get into a car with 4-wheel drive and now I am basically stuck in a car for another 74 months that is likely to end up with a failed transmission. The worst is being treated like I am a crazy person. The transmission on this car is no doubt an issue.

- Heidi S., Olympia, WA, US

problem #10

Jul 182016

Escape 2.0eco

  • Automatic transmission
  • 1,500 miles


Ford had a software revision that was supposed to fix the problem. It did not. In fact the shudder was more pronounced. I returned to the dealer and they submitted a report via the Ford Hot Line. Several days later Ford responded saying they recognized there was a problem with the transmission and that they were working on a solution. No mention of a time frame for this solution.

- Matthew M., Everett, WA, US

problem #9

Apr 302016


  • Automatic transmission
  • 1,356 miles

2016 Ford Escape shuddering when shifting. Not so noticeable at first. Really noticeable now. Took to ford garage at About 3500 miles. Tech could not find anything wrong. Never mentioned other complaints for same problem Ford is receiving. Paperwork said be sure to come to a complete stop before shifting into drive or reverse. As if we do not know how to drive after driving almost 50 years. Get it right Ford! Will continue to return the car until they get ill seeing us come back.

- Sharon N., Girard, PA, US

problem #8

Jan 012016

Escape Titanium Ecoboost 2.0L

  • Automatic transmission
  • 6,000 miles

I cannot take this 2016 Ford Escape Titanium in for my dealership (Taylor Ford) until next Monday as the dealership is full of transmission problems. Makes me nervous already! I have been told I will receive a loaner when I get there. We will see as it should be free as it is under warranty.

Started when I would put the car in reverse. Over time it would shudder when I drove it for no apparent reason when driving. Yesterday was the final straw. It was shuddering all day and at one point it actually felt like I had hit something in the road as I heard and felt a huge clunk in the rear end of my vehicle. Scared the heck out of me and my passenger so much that we both looked back to make sure I had not hit anything. I didn't.

I had a Ford Escape SE 2013 and had no problems which is why I went with the Escape again. I have no other vehicle and have taken paycuts so I cannot afford to make car payments on a vehicle I cannot drive. I have to have a car as Michigan has no mass transit system. I just want it fixed and hope it can be done but after reading these comments, it doesn't look hopeful. I don't think the lemon law applies to leases so I will be screwed even more it this vehicle does not get fixed. Let's hope Taylor Ford comes through for me and everything works out. I will let everyone know what happens.

- danderso57, Taylor, MI, US

problem #7

Dec 012015

Escape S 2.5L

  • Automatic transmission
  • 2,000 miles

The transmission is too slow to engage. For what reason I don't know. But if you give it two seconds before stepping on the gas the problem will now show its ugly face. Mine would shudder and when it finally engaged with a bang! I thought that I was rear ended that's how bad it was. I had visions of the cv axles ending up looking like pretzels.

There you go Ford. Problem found now, speed up the engagement process and you have a fix!

Update from Aug 3, 2016: The transmission is too slow to engage. For what reason I don't know. But if you give it two seconds before stepping on the gas the problem will not show its ugly face. Mine would shudder and when it finally engaged with a bang! I thought that I was rear ended that's how bad it was. I had visions of the cv axles ending up looking like pretzels.

There you go Ford. Problem found now, speed up the engagement process and you have a fix!

- radarnet, Cooper City, US

problem #6

Feb 152016

Escape ES 2.0L

  • Automatic transmission
  • 20 miles


I had my wife buy her first new car a 2016 Ford /escape with a 2.0 liter eco-boost engine and front wheel drive. Wife gave me a ride in it and went from reverse to drive and I felt a shudder in transmission. We took it back to the dealer the first time for a reprogram. Brought it back home and it was still doing it. So she brought it back in and they said the program did not take? (Really) So she brings it in again and they re-program it again and guess what its still doing it. So in it goes for the third time.

The third time Ford authorizes the technician to pull the transmission and install a bunch of parts. So we get it back and its still doing it. So we call the dealer and they tell us Ford does not have a fix for it at this time. We bring it back a 4th time and Ford Replaces the valve body on the transmission and we get it back and it still Shudders.

I am a transmission teacher and know that shuddering is not good and its clutch slippage in transmission which will reduce life of transmission. The sad thing on this is Ford knows there is a problem and is not able to resolve it at this time. My wife and I are extremely frustrated with our new car buying experience.

I called Ford and have a case number started and am waiting to see what Ford will do. Looks like Arbitration and lawyers will have to get involved. We are going to go lemon law on this and Escape the Ford Escape. Buyer beware of transmission issues on these vehicles. Transmission shuddering is not normal.

- Andrew T., Bloomington, MN, US

problem #5

Nov 162015

Escape Titanium 2.Ol

  • Automatic transmission
  • 5,000 miles

I purchased a 2016 Ford Escape in July 2015 and I notice in November 2015 that the transmission was beginning to shutter or hesitates with a slight jerking action from a dead stop going forward and also when in traffic. I took the it back to the dealer in January and had to leave it there over night and when I pick up the truck they told me that they had to reprogram of PCM they also called Tech Hot Line and they recommended to release the car back to me and to drive the truck for a week and re-evaluate concern. They also performed trans drive cycle, they told me that the condition improved noticeably and to give me back the truck and to let them know if it happens again. In February the problem came back.

- Isabel D., Tewksbury, MA, US

problem #4

Jan 012016

Escape Titanium 2.0L

  • Automatic transmission
  • 420 miles

This should have been disclosed by the dealer. It has happened every time I shift from reverse to drive from day one. This needs to b fixed by the manufacturer.

- latem1, Wesley Chapel, FL, US

problem #3

Jan 052016

Escape LS 2.L

  • Automatic transmission
  • 1,989 miles

I had recently purchased my 2016 Ford Escape this past November. I began noticing the transmission was beginning to shutter from a dead stop going forward. Now today my wife complained to me that when she is shifting from reverse into drive the transmission shutters and or hesitates with a slight jerking action. I hesitate in taking the Escape back to the dealer after reading the lack of actions or solutions to this problem by Ford, in light of the other complaints already filed with Ford Motor Company. I have taken my other Ford vehicles back to the dealer before and if they can't duplicate the complaint. They don't or cannot do anything, and even if they do I have been given the same excuse that Ford is aware of the problems, that they are working on the problem, however nothing can be done unless there is a recall or service bulletin to resolve the issues. If I run into this issue I will research the state of Florida's Lemon Law actions that can be taken.

- mctopdad, Orlando, US

problem #2

Oct 022015


  • Automatic transmission
  • 1,500 miles

Thank you for your information. My new Escape is doing the same thing and I am about to take it in. I will use your info with the dealership. To me, it kind of feels like the vehicle is deciding between 2WD and 4WD when you shift it........thsu causing the shuddering.

- Dan K., Greenwood Village, CO, US

problem #1

Sep 172015

Escape Titanium FWD 2.0L 14 Gtdi Echoboost

  • Automatic transmission
  • 1,256 miles

Took delivery of this auto ($33,624.99 sticker) on 07/18/2015. Took into service for condensation in lens of driver's side mirror. Technician brought to my attention "There is a bad shudder in your transmission when shifting from reverse to drive ". Need to schedule appt. with transmission techs to check it out. Took vehicle in and waited at dealers 4 hours, only to be told, " We drove it, cooled it down, etc., and could not find anything wrong". Drove it home and saw that it was still doing this, so I went back to service manager, Brad, insisted he ride with me in the car and I would show him. He did feel and hear the "shudder", and again scheduled an appointment to have it taken care of. They gave me a rental, kept it 4 days, then called me to come get it. When I arrive to pick it up here's what I get: "Ford is aware of this issue in this vehicle, engineers are working on a solution, therefore Ford Motor Co. is not authorizing any repairs at this time". So, where does that leave me, I asked as my rage is nearly choking me. Looks like I will have to wait until they come up with "Ford's Better Idea" of how to fix this, while I am making payments on a brand new car. By now, my patience are shot to hell, and I tell him this is totally unacceptable to me and I feel they should buy back my car or replace with something else, etc. They give me the Ford Hot Line Consumer number to call to open a case on this auto. which is basically a waste of time. Later I see this is just a dumping bin for complaints to be stacked up until enough merit a recall, she could give me no time frame, yet assured this issue was in no way dangerous or going to leave me stranded. This I questioned how she knows this to be true when no one knows what is causing the shudder, let alone how to fix it. She would not tell me how long Ford has known about this issue, did they know when they sold it to me ? They are selling them on the lots today everywhere, and are they telling the buyers it comes with a "transmission issue" already built in ? I am so upset, disappointed, and feeling totally screwed by Ford Motors and Sanders Ford of Jacksonville. How is anything right and honest about paying this amount of money, or any amount for that matter, for a NEW vehicle that is defective and not having any recourse or protection for we the consumers...I plan to bad mouth Ford Motors and the dealer from whom I bought this vehicle as long as they continue to advertise and sell the 2016 Ford Escapes. Buyers deserve more than getting screwed before they even get off the lot. There is no where to turn except the social media and word of mouth to help someone else from making the mistake of buying from Ford, who waits until people are killed like they did with the old Pinto years ago before they recalled...so many died from their greed.

- fishngjb, Swansboro, NC, US

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