I bought this car with a clear carfax no recalls listed. Drove 150 miles, engine light on, Ford dealership in sheridan diagnostics said coolant in cylinders 304 and 316 codes. Replaced engine with long block at Ford dealership for 9300. I understand that Ford has admitted they have a design flaw and agreed to fix some tsb issued June of 2022 said fix it but the end date was November of 2022.

What about those of us that are having problems after that date. These cars are costing us a lot of money with no help from ford. Call their customer relations was told to hang on to receipts just in case the get told to own up to their problem. Wrote a letter to the head of customer relations certified and all with proof of the bad engine. Didn’t even get a response telling me anything.

Ford says they are a customer driven business and care about their car performance. Don’t believe it. It’s a sad day when they won’t fix something they have admitted to. Telling all of us to pound sand. Goodbye Ford

From my understanding this was a known issue for this make and model yet Ford didn't offer any recourse to have the problem fixed. If you're thinking about buying one of these be forewarned, if the engine hasn't been replaced avoid this vehicle at all costs. This is my kid's car and fortunately they mentioned that it seemed to be burning through coolant. I'm no gearhead but I know enough that could mean that coolant was leaking into the cylinders. We had the coolant topped off and it happened again.

I recommended the purchase of a bumper-to-bumper extended warranty prior to having any diagnosis done to the car. We waited the requisite 60 days and then took the car in to have it checked. As expected the shop determined coolant was leaking into the cylinders and the only correction was a brand new engine. $100 and several weeks later the engine work was completed. The $2,400 for the warranty was well spent especially since it includes shock/strut replacement.

This is my wife's car who has always taken great care of it and had it serviced every 3-4 months for oil change. In August 3 2022 we took it into our mechanic for oil change and 21 point inspection which included checking and topping off all fluids. 2 weeks later the engine light came on and noticed the engine running ruff when starting up. We immediately took it in to get serviced. After one day we were told that we needed to take it to a specialist because they could find any problems but said it may be the spark plugs or fuel filter but instead of guessing at what it might be to take it to another mechanic. We asked if the car was ok to drive and was told no problem. We made an appointment to take it in but had to wait a week until they could take it in.

One day prior to this day my wife took car to store when the engine shut off on her and a red light filled the screen saying that the engine had high heat. We had the car towed back to the house and I began to look online why this light would come on. I found that engine coolant was a big cause. When I checked the reservoir I found it completely empty. No signs of any leaks were found on driveway. At first I thought the first mechanic had overlooked the checking of the fluid for the coolant. When we took car to the second mechanic we were shocked when we were told we needed a new engine and that coolant was found in cylinder 3 and 4 and the car had a blown head gasket. We were quoted the repair would be over $7000. Are you kidding me. We still owe 17000 on this car and now have this huge bill. We have no idea what we are going to do. I see that many others are in the same boat as us and plan to call the Ford dealership to inquire about recalls. We have no idea what to do if they say we are responsible for this

Update from Sep 14, 2022 Got off phone with Ford. They have admitted many complaints about this issue with the 2017 Ford escape titanium but as of now no recall. It may take some time before this will happen so in the mean time to fix problem is $8000. My solution I am taking car back to Ford today and trade it in on a 2021 used Toyota Corolla. They don't want to take responsibility for this problem then they can own it....Good luck to all who have this problem

After servicing my car I noticed that my coolant was low. After a road trip the coolant dropped to half. My mechanic said this problem has been showing up with Ford's Ecoboost engines. The only fix is completely replacing the engine because of a design defect Ford has known about! The car is less than 6 years old and has 55k miles. It's amazing that the vehicle just went out of warranty. Now I need a new engine!

I find this completely unacceptable that Ford isn't stepping up and offering assistance to try and fix this issue. I was a big fan of Ford vehicles. Because of this, I will never purchase another Ford product again.

On September 10 my car, 2017 Escape, 2.0L, had trouble turning the engine over. Second attempt it started. There was an extreme amount of white smoke from exhaust. Drove the car a few miles and turned it off. I restarted it, it ran extremely rough and check engine light came on. I put my code reader on it and the number 3 cylinder had misfired. I noticed the antifreeze reservoir was low. added 2 quarts of antifreeze. No high temp alerts. I restarted car. There were extreme amounts of white smoke again.

I removed number 3 spark plug and found antifreeze in number 3 cylinder. I towed car to a Ford dealer and was told it needed a new engine!!!! I CAN'T even repair engine!!! Dealer said they couldn't cover cost $7,000, it was up to Ford customer service. Customer Service gave me the run around and said to keep my receipt in case something changes.

I'd like to join a class action law suit. These vehicles are junk and Ford is not standing behind them. I also own 3 General Motors products and all there have over 160,000 miles on each of them. If Ford doesn't fix this, there will never be another Ford in my driveway.

My engine trouble started in May 2022 - the rumbling, engine chugging, the feeling that your car was just going to die on your. We thought it just needed an oil change and new spark plugs. The issue continued. We noticed it's when you start driving with a "cold engine" or when you increase speed on a highway - which is a huge problem since I drive daily on the highway to work.

In June when I called Ford for an all-points inspection, they could not get me in until July 14th! They had my car all day and called me at 4pm: Bad news - you need a new engine (WTF) and Good news - it's covered under a "new/extended warranty" provided by Ford as of June 2022 (interesting). I share this information with my husband who asks all the "man questions" and started searching online because he thought it was odd. He learned a lot of other Ford Escape owners were having similar engine issues - coolant leaking into the block.

When we got to the dealer and asked more questions, we learned more about the engine and coolant leak problem and that Ford now has this new/extended warranty to replace the engine. But it takes 2 months for the engine to be ordered and delivered! You can drive the car, but it's not recommended. Nope, we don't offer a rental vehicle while your car is being serviced for 3 days (what an inconvenience)!! It has been very nerve-wracking driving that car for 2 months waiting for the engine to come in. Praying not to stall or "blowup" on the highway or get run over by a semi doing 90mph.

->->-> Fast Forward to 9/29 - Dealer contacts us the engine is in, they can schedule service for 9/14 (3 days service and they approved a rental vehicle)! Great, we'll be on vacation, you can have my car for the week - we'll leave it there the entire time (no rental vehicle) just need to pick up on Sat 9/17. We were contacted on Friday 9/16 - car is not ready/finished - WTF!! To be continued....

Started with engine light coming on, went to the shop close by, and the mechanic said that cylinder 4 is misfiring. He said that since the engine light was coming on and off, it should be okay to drive for a while unless the light started blinking. We did as he said, and the light would be on one day and off the next. Then we didn't have heat, so we took it to Ken Towery, and they said that cylinder 4 was misfiring and that it was because it was leaking fluid into the cylinder through the head gasket. So after hearing that we took the 2017 Ford Escape to a Ford dealership, and they had the car for almost a week.

Know we did buy the Extended warranty when we bought the 2017 Ford Escape, and it is still under that warranty. First, we were told that they were going to do a pressure test on it for 5 to 6 hour's we had a little snowstorm so that was stopped for a couple of days... The technician told Brandon that it didn't pass the pressure test and they was going to look into it more. We had to call them because they would not call us back, on January the 13th he said I could come and get it because they could not find anything wrong are that they would keep it but without finding anything wrong. Easy Care (that is who we have the warranty with) would not cover it but, if they did, they would want us to pay on it too. So, I said you said that it didn't pass the pressure test and now you're saying nothing is wrong.

I am not sure what they have done to it but, my warranty runs out in August, and I believed that they done something because the engine light has not come on for two weeks, I believe, after being told that the cylinder4 was misfiring and losing heat topping it off with antifreeze twice being told it was the head gasket. That's three times that the Dealership has done something to try to get it pass the warranty.

Update from Mar 22, 2022: funny thing it failed the pressure test, and it was amazing that they couldn't find anything wrong with it. I was told if it does it again to bring it back. I know they done something because the check engine light stayed off for about three months. It's going back to the shop today same problem cooling almost gone cylinder 4 misfiring .

Update from Mar 23, 2022: Escape is in shop now. Was taken in yesterday same problems. It has an extended warranty, but I was told last time it was in the shop that they might want me to pay some money on it? why did we buy that warranty for? I think there needs to be a Class Action Lawsuit like some other states have done.

Update from Apr 2, 2022: April 2, 2022, I am pleased to say that buying that extended warranty has now paid for itself. They replaced my engine and I got it back yesterday. Drove it all day and seem to have no problems with it. Hopefully I won't anymore I want to thank Brandon for all of his help on getting it done. Good luck everyone with this problem.

Update from Apr 2, 2022: Replacement of the engine, problem fixed. Thankfully I have the exceeded warranty. Was only 100.00 deductible

This issue initially appeared around a month before the warranty end date, through a "check engine" light, due to poor Ford dealers customer service (they didn't honor appointment) and the fact that for some unknown reason the light went off, I didn't get any diagnosis until the warranty end date passed. I was quoted $8,747.82 by a dealer service department. I'm starting to work with Ford over my options, but the initial response from the Customer Service is that "they might offer financial options", nothing about covering under warranty, recalls, or anything, despite this being a known issue (confirmed by the dealer service department) with two potential class action lawsuits...

Brought my vehicle to a local dealership for an electrical issue, was notified that there is coolant leaking into the cylinder. Car is out of manufacturing warranty so I purchased CarShield. They denied my claim stating there was a TSB #19-2346 and they don't cover anything that falls under a TSB. I checked with Ford and they said that my VIN# vehicle wasn't under any recall or TSB but they still denied my claim. Ford is working with me to help with the cost however I feel that I should not have to go into my pocket for $2.662.08 which is 35% of the total repair.

Anyone else in this same situation, suggestions???

Thanks,

A disgruntled customer

My 2017 Escape SE Eco Boost 1.5 is in the shop right now getting a new short block to the tune of $6000. 58,000 miles and I'm still paying off the loan on it. Coolant leaked onto cylinders and ruined the engine. The Ford service tech was very aware of the problem, so that tells me he's seen it before. He gave me the 800 # to call Ford, and I am assuming I will not hear back. I've had this car less than 2 years, and was then told I am literally 19 days "out of time" on the 5 yrs/60,000 mile powertrain warranty. 19 days is costing me $6000. This is maddening, and Ford needs to step up. I'm getting rid of this POS as soon as it is fixed. The problem is dangerous and somebody is going to die either from their engine dying on a highway or an engine fire - is that what it will take for Ford to do something??

Update from Nov 8, 2021: Update - after several conversations with Ford, they refuse to help with any of the cost on the new engine. I am out $6045 on a car with 58,000 miles on it. There is a class action lawsuit in the Eastern Dist of California (case no. 2:20-cv-01796) and because of this defect that Ford refuses to acknowledge and for which they've known about since 2010 and continued to just band-aid the problem. It's infuriating.

I recently purchased this 2017 Ford Escape and only had the chance to put 4,000 miles on it myself. I was so excited to get it. It is just barely off of warranty now. It recently began leaking coolant into the engine. I had it professionally diagnosed by the local Ford dealership and they say it needs a new engine at a cost of $7,000! The dealership contacted Ford for some help for me with this expense, but the help was refused.

There are other complaints about this same exact issue in other Ford Escapes, so this is a manufacturer defect. There is one recall, but it is for an earlier year model. There is a class action lawsuit in Arkansas for several years, including a 2017 Escape for the same problem. I am so disappointed and angry. Buying this car turned out to be a VERY expensive mistake. I have owned various models of Fords for years, but if Ford won't make this right, I will never buy another one!

D. Schropp

I purchased a 2017 Ford Escape with 8738 miles on it in 2018. All service work done at dealer. My check engine light came on around 69,000 miles around Sept. 15, 2020 and I took it to my Ford dealer immediately. The service dept. mgr. said they had received an service bulletin on the issue and kept it over night for a pressure test to see if coolant was leaking into the cylinders. It was.

They replaced the short block since I had purchased extended warranty. I paid $100 deductible. Two weeks later, torque converter went out. Still waiting on that repair and today is Feb. 14, 2021. My dealer has gone above and beyond to keep me on the road with a loaner car so Thanks!! But the loaner is a 2015 Escape Titanium, and it is losing coolant also.

I bought a brand new 2017 Ford Escape in August, 2016. It ran like a charm until early Jan 2021. I had it regularly serviced for all the recommended services. Phil Long Ford Chapel Hills in Colorado Springs performed a 60,000 service which mostly included changing out fluids/filters. One week after the 60,000 service, I noticed it felt like the transmission was skipping when I was on the highway; mostly between 60 and 70 miles per hour.

I was going to bring it in, and then I was traveling about 40 miles per hour, and the engine fault (service immediately) lights came on. It felt like it was going to stall. I parked it and had it towed to Phil Long Ford. After a couple days of diagnosis, Ford tells me coolant is leaking into the cylinders, and I need a new engine. Parts and labor will cost 6,500.00. Very unhappy about this.

I want to say it was something they did on the 60,000 service, but I cannot prove it. My vehicle also had no symptoms of coolant leaking into the cylinders; there was no overheating, no loss of coolant, no white smoke from the tail pipe. Ford will not commit to helping us financially with this. We did not purchase an extended warranty. This sucks!