This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When pulling out onto a busy highway, the check engine light and safety information notification popped up stating the engine was at an unsafe temperature and to safely park right away. The engine then began to stutter and shut down within seconds. The car had just been started only minutes before and the engine temperature was not hot. We added coolant to the "max" and the car cranked up and ran okay. The next morning, upon starting the car the safety notification popped up in the dashboard immediately and the engine did the same thing. After research and speaking with our mechanic, we believe the coolant temperature sensor is bad.
On freeway, passing another vehicle the checking engine light began to flash, while accelerating the vehicle began to shake and the lost power causing vehicle to slow abruptly. This created a hazardous situation.
I have been on the highway at least 12 times now, doing the speed limit, which is 80 mph, when the engine suddenly shuts down! I get a warning on my dash saying engine fault service now. This has happened when I've been using cruise control, & when I haven't. many times it has happened when I've just passed a semi I'm the passing lane & the car shuts off! scary as hell! I have to immediately get back into the far right lane, & pull off on the shoulder! the steering & brakes still work, but I have no power! one of these days, someone is going to kill me, because I won't be able to get over soon enough! I bout the car with 12,000 miles on it & the Ford certified preowned warranty on it. The same month I bought the car, it had died on me 2 times on the highway along with other problems. It has now happened at least 12 times, but it's only the 3rd time I'm the shop for this, because it takes forever to get an appt. & the dealership is 100 miles R/T from me. There are other electrical issues going on with the car they've had to fix also. But they've never gotten the car to duplicate what it does to me on the highway & apparently even though I show them pics of my speed & the engine failure notice, they don't have a clue & seem to care less! I've now been without my car & in a rental for a total of 1 month now & my car only has 26,000+ miles on it!!
When stopped at stop sign the vehicle will completely shut down and you have to shift vehicle into park and restart. This happens when you take you foot off the brake and the engine is supposed to restart but doesn't. typically it is very confusing for driver and other cars are expecting you to continue through intersection but you can't because you have to restart. Can lead to potentially putting in reverse instead of normal driving causing accident.
Car is randomly jumping to overheat after being in motion. Approx 5 mins of being on. Then violently shaking and cutting itself off. Driving out of an apartment driveway. Was told it was the coolant leaking, however it "solved itself" and I was sent on my way. This is now the second time this has happened. Upon research, it seems as this is a common issue with Ford.
- Marietta, GA, USA
Search CarComplaints.com for these popular complaint phrases...
When accelerating on the highway my vehicle started shaking uncontrollably. It felt like the engine was failing. I was unable to accelerate without it shaking. I could maintain a speed of about 50mph without the shaking. I thought maybe the air conditioning had malfunctioned and was taking too much power from the engine so I turned it off, but that didn't help the issue. My check engine light was blinking on and off. It was very scary. Its happened twice. But there was no indication on my app that anything happened except for a misfire? either way very scary on the highway when you're with your 3 year old.
Within one year of owning vehicle, the high temperature engine light (red message indicator0 came on. I had taken my car in for 1 year service/oil change without any issues. When the light came on, at the next opportunity I checked the coolant level and it was below the minimum mark. Coolant oem red was added and after 3 days of driving I checked the level again and it was below coolant minimum level. I have noticed recalls on Escape vehicles in the past regarding the same situation however nothing has been sent out regarding the 2017 models. A recall should be started since this can severly affect the vehicle in a damaging way. The vehicle was driving in local traffic when the light came on approximately five minutes into the drive. The dealership should have brought it to my attention if it was not at the proper fill mark and it is a known issue. I will be contacting the dealership to see what can be done to remedy the issue.
When at red light or just driving down inter-state the engine turns it self off. The car battery light comes on and it tells you to put it in park and restart. This is very dangerous
The vehicle was taken to the dealership on March 11, 2019 after driving the vehicle and the vehicle would not stop, even though the breaks were being applied. For any type of breakage, you would have to accel the car to go faster. The car is still in the dealership and have not ben able to figure out the underlying problem.
While driving on a city street my car begin to loose pressure and the immediately after the service engine now light came on and my car begin to shake very bad. So I pulled over turned the car off and started it again. The car drove okay and I was able to make it to the repair show but, every time I stopped at the light the vehicle would shake and the light eventually came back on. My car has been in the shop since then and they cannot seem to find out the issue. At first the dealer repair shop said it was my wheel bearing & motor mount, they replaced those and my car still continue to shake when stopping. The shop is currently looking into my transmission as of 3/29/2019.
My Ford Escape has the engine start/stop feature. Several times, when stopped, and I lift my foot off the break to begin driving again, the vehicle messaging states that I must put the car in park and turn off the vehicle and restart. I called the dealership about this (Suburban in sterling heights, mi) and the service advisor indicated that this is a known issue with the Escapes and that I can come in for a software flash that will take a few hours to fix. Just wondering if this would be a safety recall" the service advisor said that he has seen several of these situations come in for repair. Shouldn't Ford be contacting their customers if this is a known issue" the vehicle stopped when I was in traffic and at a dead stop, and also, turned off at a red light, and when turned green, I had to turn off car and restart. It has been very scary.
While stopped at a red light at a busy intersection, the automatic start stop feature shut off the engine, however, when the brake was released the engine did not restart. A message flashed giving directions to put the vehicle in park and restart the engine manually. That worked but a few days later the engine shut off while cruising on a city street and displayed the same message. After putting the vehicle in park and restarting, the start/stop feature did not work at all. Turning the car off and restarting it did not reset the automatic feature. The on off switch did not restart the feature and the system information display stated that all systems were functioning normally. It took a visit to a Ford dealership who ran a diagnostic to then reset the system. The dealership did not offer any information on why this happened or if it could happen again. Doing a bit of research, I found tsb #ssm 47043 addressing this issue.
The stall / start has failed twice in one week. The first occurrence: While coming to a complete stop, at a four way stop intersection with in the city, the vehicle went into the stall mode. When I removed my foot from the brake the vehicle would not restart. I had to put the vehicle into park and restart the car. The second occurrence: While sitting at a red traffic light on a busy city street the vehicle went into stall mode. When the traffic light changed, I took my foot off the brake but the vehicle did not restart and again I had to put the vehicle into park and restart the vehicle. Both times there were other vehicles present causing a potentially hazardous situation for me and other drivers on the roadway.
The contact owns a 2007 Ford Escape hybrid. While driving approximately 60 mph, the vehicle stalled without warning. Once the vehicle was restarted, it operated normally. The vehicle stalled again every time the speed exceeded 55 mph. The vehicle was repaired by wynne Ford (1020 w Mercury blvd, hampton, va 23666) per NHTSA campaign number: 14V526000 (hybrid propulsion system) on February 26, 2019; however, the failure recurred on March 2, 2019. The vehicle was currently back at the dealer awaiting repairs. The manufacturer was notified. The approximate failure mileage was 104,000. The VIN was unknown.
When vehicle is stopped and the auto on/off function is engaged, sometimes the engine dies completely. The vehicle must then be turned off and restarted. This has occurred while in traffic. This has not been noted to occur when the auto on/off function is turned off.
This vehical stalls in the middle of traffic. For example, it stalls and tells you to auto restart the engine before moving on. This is unsafe and putting risk on my family and I.
Car stalls at intersections. This started happening in January and has happened 5-10 times since. Message comes up to put car in park to restart. This is extremely dangerous as I do not know if the car will restart and possible rear end accidents.
'auto startstop' would not restart engine from this month, approximately once a day. Instrument panel message shows me to 'auto startstop, shift to P, restart engine'. after shifting to P and restarting engine, the engine works well. I feel so dangerous to restart engine by changing transmission shift because it happens at intersections.
2017 Ford Escape titanium 2.0 ecoboost the engine just stalls in the middle of traffic, waiting at light, driving in the parking lot. A message will come on the dash "auto startstop shift to P restart engine." This has been happening more and more lately. Plenty of people out there are complaining of the same issue.
The car suddenly loses power. Then the braking is very difficult. You feel as though the car will not stop. This has occurred four times in the span of 300 miles.this has occurred on the highway and city streets.
A D V E R T I S E M E N T S
- Lillington, NC, USA