This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine is losing coolant. 2018 Ford Escape with 64000 miles on it. Was recalled by Ford, however our VIN was not included. This is not right, some people are getting help getting it fixed and we cannot. Coolant intrusion.
The contact owns a 2018 Ford Escape. The contact stated that while the contact's wife was driving at an undisclosed speed, the engine overheated warning light illuminated, and the vehicle stalled. The contact's wife drove the vehicle to the shoulder of the road. The vehicle lost motive power. The vehicle was restarted, however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The contact stated that a few days later, the contact's wife checked the coolant level and determined the coolant reservoir was empty. The contact's wife refilled the coolant reservoir, however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with a coolant leak in cylinder one and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of an unknown recall repair which had a similar failure description, however, the VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000. The VIN was unavailable.
I purchased my 2018 Ford Escape Ecoboost in June 2024 with 64K miles. Two weeks later the engine light came on with the code for misfire in cylinder 1. I brought it back to the dealer which they cleared it stating it was old history that needed to be cleared. In October the same code came on and the spark plugs and coil was replaced. Then in January the engine light came on with the same code then when would go off right before I-??d bring it in. I was told that it was a common occurrence with the car (light going on and off) it began again end of March, on for a few days then off. I took it in on April 9th and they told me it was a complaint leak into the cylinder 1 and needs a long block replacement which will cost $9600 over half the cost of the vehicle. The vehicle has 76k miles. I was told there-??s class action lawsuits about this issue. My mom has the same vehicle and it also happened to her right before her warranty went out at 56k miles and the engine was replaced.
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
At 63000 miles my car keeps leaking engine coolant. Ford is telling me I need a whole new engine! Never have had an accident. Cannot afford this. Have called Ford customer service. Out of warranty. Was told to report here. Have read that many people who own this car with same model and year have experienced this
The contact owned a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to vibrate violently, prompting the contact to pull over to the shoulder of the roadway and the vehicle was towed. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the camshaft. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,000.
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact waited for several minutes for the vehicle to return to normal operation. No warning light was illuminated; however, the "Engine Fault Service" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the spark plugs, air filters, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed; however, the diagnostic result was no provided. The vehicle was repaired; however, the failure persisted. The contact stated that while driving at an undisclosed speed, the "High Emergency Services Pull Over Safely" message was displayed on the instrument panel. The vehicle was towed back to an independent mechanic where it was diagnosed that the head gasket was blown, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,437.
My 2018 Ford Escape started having problems with the check engine light coming on following an extended trip. The spark plugs were replaced, and all was checked by an independent mechanic. A few days later, a new error appeared saying that there was an engine fault failure. Additionally, it smelled very hot, so we were very afraid to drive it. We brought the car to a certified Ford dealer, and were told that cylinder 2 of the engine had coolant leaking in it and that the engine would need to be replaced. I am attaching documentation to show this. We had JUST returned from a long road trip with many miles of highway driving, so if this had happened in heavy traffic, we would have been put in grave risk. Also, the service department at the Ford garage told us that she had 2 more vehicles with the same engine, with the same problem, just that DAY! It was going to be almost $10,000 to fix this problem, and my car was only worth $ 6000 in good condition, so our lovely, well cared for car, that I had planned to keep for 2 more years, was sent to the salvage yard. As attached, I had to buy a new car with no down payment due to this situation.
The contact owns a 2018 Ford Escape. The contact stated that while his daughter was driving 75 MPH, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The contact's daughter pulled over and restarted the vehicle. Upon restarting the vehicle, the vehicle resumed normal operation. In addition, the contact stated that during cold starts, there was heavy black smoke coming from the exhaust pipe. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.
Coolant intrusion into cylinders 3&4 as a result of manufacturing defect. Confirmed by multiple certified mechanics. No warning messages/signs until major misfires occurred and car became nearly undriveable while traveling at highway speeds.
For the 6 month my check engine light has been on First repairs was replacing both bank sensors, About 3 months later again replaced another sensor. Again check engine light would go off And out of no where one morning the the dashboard reads overheating it goes in limb mode gets repairs changes thermostatabd something else Light off that's in Jan 2025, here mar 25 on again change spark plugs also misfire code burning coolant with no leak no warning on dashboard Start doing research and wow notice coolant leaking into cylinders Take my car to get looked at guess what that's what's happening to me Ford. Is highly aware with no recall This really needs to be looked
When I get gas engine turns off. Need to restart it multiple times. Hesitation on acceleration afraid to be on highway. Rough idol at stop. I-??ve seen it multiple people have had this issue. It turns out to be the vapor canister, purge solenoid, which I had to be replaced that fixed it. Hopefully this could help out other people. I was so scared on the highway. God bless you.
A D V E R T I S E M E N T S
- Carrollton, VA, USA