This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2021 my engine was replaced by the dealership I purchased it from, with a manufacturer made engine. The issue was that the coolant was leaking into the cylinders causing the engine to overheat which is a potential risk of fires. It was under warranty for 5 years or 50K miles whichever came first. Today, I was notified by the dealership that my engine needs to be replaced AGAIN for the SAME ISSUE as 4 years ago. Coolant leaking into cylinder causing misfire. I was charged $1400 for repairs that DID NOT HAVE ANYTHING TO DO WITH THE ISSUES. Ford is now telling me there is nothing they can do for me and my car is safe to drive so long as I keep it filled with coolant.
Engine light came on. Took directly to Ford dealer. Code P0303:00-A8. Cylinder 3 misfire. Coolant leaked into engine. Need long block replacement. 2018 1.5L engine. 57000 miles. Ford won't warranty. $14,000 to replace engine.
The engine light came on and we took it to the dealer where we purchased it. They told us the engine had coolant leaking into it from a warped engine block. The vehicle has less than 50,000 miles on it. The dealer told us it would cost $14000 to replace the engine. We are feeling quite frustrated as FORD was aware this was a known problem / design defect. They even went as far to correct the design on new models. What can we do?
The car began a rough idle, followed by odd fluid noises from the engine once shut off. I then saw an engine fault light come on and brought it straight to the dealership. They diagnosed a coolant leak into the engine, based on a default in that model, which would require a full replacement. Otherwise the car could lose power without warning.
I was sold the Escape and was not informed about the coolant intrusion and have been having the check engine light come on and off since I purchased it last September, I've replaced multiple spark plugs on cylinder 3 and later found out that the inside of the cylinder had developed surface rust and was having coolant leaking into that cylinder, and due to the coolant leak, my engine overheated and shut it self off in my driveway.
- New Bern, NC, USA
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I have 117k miles on my ford escape and have always maintained the services on my car. I was driving and my car started to overheat and warning lights came on. Pulled over immediately and turned car off and had it towed to the shop. Mechanic told me the coolant leaked into the cylinder and caused a misfire in cylinder 2&3. He currently has 3 other ford escapes there with the same issue. Yet there is no recall for this? He quoted me $6,400 for this job. This is crazy. Something needs to be done about this if so many people are having the same issue.
Check engine light came on. Then overheat light. Stopped vehicle and stayed 45 mins. Had to put refrigerant in vehicle drove home. Took to parts store than ran codes. #2 spark plug misfire. Now my car at Ford dealership with engine gone. Will contact ford.
Blown head gasket which is causing coolant to leak into the cylinders. Check engine light came on at 72,000 miles (leased the car at 71,000) with coolant loss. The problem was diagnosed by an independent service center on 8/19/25, 3 weeks after leasing to buy.
[XXX] Ford Escape panel flashed red with warnings about overheating. Could not drive vehicle. Vehicle towed to nearest Ford dealership. After inspection, advised that coolant intrusion into Cylinder 2 caused engine to overheat and was not repairable. Replacement cost ranges from $8,000-11,000. Contacted Ford Corporate since class action suit involved this exact problem. Ford Corp said that they could not assist with repair even though this make and model was included in a class action suit of which we knew nothing. There is a loan on the vehicle that cannot be sold except to a salvage company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Due to a lack of power I took my car to my mechanic for diagnosis. After performing compression checks he found that 3 of the 4 cylinders had low compression. Additionally the coolant level was found to be low. A check of the Ford web site showed that TSB #22-2229 was issued and indicated that coolant was leaking into the block. The Ford remedy was to replace the short block assembly. This repair would cost approximately $6 - 7000. No re-call was ever issued for this problem.
The engine design allows premature failure of the head gasket and allows coolant to leak into the cylinders. This is a known issue and I just had it happen to my car.
Engine failure. No engine lights are on and vehicle is driving fine, but engine block could crack due to coolant intrusion problem. Coolant intrusion is a defect in the motor well know to Ford and mechanics.Ford customer satisfaction program:21N12 and 19B37.TSB tech. serv. bulleting 22-2134 and 19-2375. Problem has been confirmed by private mechanic shop and Ford dealer. No warning lights, no messages, no symptoms. Problem appeared scheduled maintenance & multipoint inspection.
Coolant leak into Cylinder 1 causing engine to overheat. Have to keep putting coolant in to drive it. Brought it to Park City Ford for evaluation. They confirmed it is coolant leaking into Cylinder 1. Engine replacement necessary to resolve issue. Called Ford customer service several times. Because it is over 60,000 miles its out of warranty and nothing can be done for me.
Check engine light came on, Ford Dealership told me I need to have the engine replaced at my cost $10,000 I am the second owner and it only has 45,000 miles Please help!
Coolant intrusion. Coolant leak caused the vehicle to overheat and thus making it unable to drive. Had to tow to a repair facility and they confirmed that it-??s a coolant intrusion, a common issue with Ford Escape.Engine warning light came up and there were mis fires in engine. In a week, got an engine overheat warning in the morning when I started the car.
Car in shop for the 4th engine. First was coolant going into the oil-cracked block. 2nd was cracked cylinder wall- coolant leaking in to cylinder 4 now coolant leaking into the cylinder again. They can't find the leak but can see the inside there is coolant. All have been covered under warranty for now. And taken to Ford dealerships. But there has to be an issue, why it keeps happening. The service light only went on for the second engine. It was labeled as a misfire, and i had reduced engine power. So i went straight in knowing I had just gotten it replaced 3 months prior. Car bought- 40k miles 11/2021. taken in 3/2022, 6/2022 for coolant intrusion. taken in 11/2023 for thick white smoke. They told me it was just condensation. taken in 8/2025 for persistent thick white smoke, and oil/coolant build up on turbo case. Dealership is ordering a 'long block' vs the short block its been replaced with.
There is a known ford problem with the engine in 2018 Ford escape manufactured in Louisville from 11-16-17 / 4-8-2019. And the final assembly plant was in Louisville. I spoke with Ford today my vin should have been covered under 21n12 and 19b37. A rep at Ford, Tim, told me to contact you because my vin was missed on this recall. This is the 2nd engine it has needed. I just purchased this car in Oct of 2024. The car is in the Ford dealer for the same exact thing in Aug 2025. The engine needs to be replaced. There is a problem with the block due to coolant intrusion. The blocks were built poorly causing this problem. There is also a TSB issued for this problem. The cost of this repair will not be covered by Ford and it should. My vin was not included in recall, and this came from a Ford rep in customer relations. Ford is well aware of these problems and are doing nothing about this problem. Something should be done before more people experience this problem.
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.
A D V E R T I S E M E N T S
- Raynham, MA, USA