This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This Ford 2018 Escape has an Intrusion that is a Major defect on this motor. It is in the shop to be fixed now costing me a total of $6875.27. As soon as the check engine light came on we stopped the car as we were home. We had the car towed to a mechanic for diagnosis & repair. It is in the shop now. I called Ford and told them and they said it is a known problem but nit a recall at this time and is my responsibility to get it fixed. There is a class action suit filed against Ford now for this but I also wanted to share to you all it is a safety concern. This could have actually caught on fire and I am glad it did not as I shut it down as soon as the check engine light came on and had a mis fire you could feel it in the engine where the intrusion caused the coolant to go into the cracked block into the cylinders.
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure was not duplicated. The dealer cleared the check engine warning light. The contact then received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The check engine warning light returned, and the vehicle was taken back to the dealer. The dealer acknowledged the recall and confirmed that parts were not yet available, and the contact was provided an estimate for a diagnostic test, but the contact declined. The contact stated that the vehicle failed to start after several attempts. An independent mechanic was contacted and confirmed that there was a coolant leak and that coolant might have leaked into the engine. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 105,000.
On 3/15/2026 I was on my way home from Massachusetts to Pennsylvania, and about 35 minutes into my drive I got an alert stating "High Engine Temperature Stop Safely", so I pulled over immediately and turned the car off. After allowing the engine to cool down, I opened the hood and started the car to see if I could identify any issues, the "Engine Fault Service Now" alert came up. This was the first time this ever happened, this put me, my two dogs who were in the car with me, and possibly others on the road at risk, had the conditions escalated. (i.e. under hood fire). The vehicle was towed to an Authorized Ford Dealership, Mathieu Ford Sales, Inc. who diagnosed the issue on 3/17/2026. The dealership removed the spark plugs to inspect cylinders and found coolant intrusion into cylinders significantly on cylinder 2. Dealership referenced TSB 22-2322, is recommending short block assembly and related parts to remedy concern. Dealership advised it was safe and okay to drive the vehicle slowly to a nearby residence (to store the vehicle/retain possession), noting to pull over if an alert pops up and to have it towed if I received another message like before. The dealership advised it was not safe to drive the vehicle back to Pennsylvania. There weren't any issues driving the vehicle back on 3/17/2026 following the dealership's guidance; the car hasn't been driven since. The car needed to be jumped to start the vehicle on 4/17/2026 for a tow truck to load the vehicle onto its bed. The vehicle is currently back in possession of the dealership who diagnosed the issue. Upon doing research, this appears to be a widespread manufacturing design defect that Ford has failed to properly address/recall. My vehicle met the criteria under their Customer Satisfaction Program in 2022 - the vehicle is an Escape, 2017-2019, assembled in Louisville, that was Built before April 8, 2019, and which exhibited a covered condition, having low coolant. Ford Motor Co is failing to remedy-cure.
While entering the highway my vehicle started to buck.i took my foot off the gas and then it accelerated really fast in on coming traffic the check engine light came on it immediately over heated and shut of on the highway in traffic
Engine Coolant Intrusion on Cylinder 2. Hydrolocks on start up. Yes available for inspection. Unknown. Yes dealership inspected and confirmed the issue. Recommendation was engine replacement. No inspection by manufacturer, police, or insurance. Check engine turned on for random misfire. After further investigation, coolant levels kept dropping and noticed misfires on start up. 2018 ford escape awd with approximately 125k miles. Diagnoses was a very common coolant intrusion in Cylinder 2. Over $12000 in repairs needed.
- Streator, IL, USA
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A check engine light came on then got over heated and the vehicle shut off on highway with no prior warning almost causing an accident and almost hit a guard rail.i was told that my vehicle is known for this ford is aware of the problem but refuses to fix it.the mechanic said it is called coolant intrusion.there is a known defect documented in ford TSB 22-2322. As well as a class action lawsuit
I have 2018 Ford Escape SE 1.5L engine, approx. 81,500 miles. Date into service 05/26/2018. Diagnosed on 04/18/2026 at Ford dealer (see attached) with Coolant Intrusion into engine. Ford dealer states that Ford will not assist with repair/replacement of engine because vehicle has been in service more than 7 years.
Our 2018 Ford Escape has a 1.5L Eco Boost engine that currently has coolant intrusion in all 4 cylinders per a diagnosis by a Ford dealership in Orlando, FL. All indications point to it being the result of the same known design flaw for which Ford has previously issued a recall. However, our car - built at the same plant and time period as those who were sent recall notices - did not receive a recall notice. This was confirmed by a Ford customer service representative. The faulty part is the engine block that was built at the same plant and time frame as those that were issued a recall notice for this exact reason. For whatever reason, Ford either inadvertently or intentionally failed to include this vehicle with others built at the same place and time.
This vehicle has 110000 miles. Has coolant intrusion in cylinder 2. Has had an issue since 45000 miles with drivability. Coils and spark plugs were replaced even though coolant intrusion was a known issue at the time.
Car began making noises and overheating. Had to pay $2200 for water pump coolant thermostat timing belt etc. with the uncertainty if the engine was -??blown-??. Drove two days began overheating again. Has been determined that head gaskets are blown due to coolant leaking into the engine.
Hello, I would like to file a safety complaint regarding my Ford Escape. Vehicle Information: VIN: [XXX] Make/Model: Ford Escape Year: 2018 Issue Description: While driving, my vehicle suddenly overheated. The temperature gauge moved from normal to hot within seconds, and a warning appeared to stop the vehicle immediately. This created a serious safety concern, as the failure was sudden and without warning. After inspection by a certified technician, I was informed that the engine is consuming coolant internally, and the coolant is being burned through the exhaust system. There is no visible external leak. The engine is now running rough and requires full engine replacement. I have learned that this is a known issue with Ford Escape engines, often referred to as -??coolant intrusion.-?? Despite this being a widely reported defect, Ford has declined to provide any financial assistance. I have contacted Ford and opened a case (Case Number: XXX), but they confirmed this is not a recall and will not cover repairs. This issue creates a significant safety risk due to sudden engine overheating and potential engine failure while driving. I am requesting that this issue be investigated, as it appears to be a widespread defect affecting many Ford Escape vehicles. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2018 Ford Escape has diagnostic codes P0302 and P0316 cylinder 2 misfire and no compression on cylinder 2 due to coolant intrusion into the engine block. This is a known defect documented in Ford TSB 22-2322 and Customer Satisfaction Program 21N12. My VIN was excluded from this program despite having the identical failure and identical fault codes as covered vehicles. This engine failure occurred at highway speed creating a dangerous safety hazard. Ford has refused goodwill assistance despite this being a known manufacturing defect.
I am writing to formally report regarding a serious issue with my Ford Escape 2018. The engine failed at the mileage of 37,833 miles, which is far earlier than any reasonable expectation for a vehicle of this age and mileage. This type of major mechanical breakdown is not consistent with normal wear and tear and raises concerns about the durability of the engine. Ford dealership did the formal evaluation of my Ford ESCAPE 2018
Overhearting light flashed on and immediately went off 3 hours into a 4 hour road trip. Car ran rough at the end of a 4 hour road trip. Next time car was started overheating light came on immediately, engine temp when immediately to hot, and would not drive over 5 miles an hour. Through an independent service center determined that the head gasket blew from coolant leaking. Only been inspected by this independent service center. After overheating started the overheating light continued to come on whenever started.
Check engine light on. code = P0303. Safety issue for overheating with potential engine fire. Local dealership service has diagnosed as coolant intrusion into cylinder #3 and coolant loss. vehicle has not been inspected by manufacturer, police, insurance representative or other. Vehicle was serviced on January 29th of 2020 for customer satisfaction program 19B37. Vehicle has failed at 88000 miles due same design issue addressed by Ford Motor Company under customer satisfaction program 21N12.
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- Birchwood, TN, USA