This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EVAP purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.
- Arden, NC, USA
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- Arden, NC, USA