This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Escape. The contact stated that on January 11th, 2026, the vehicle was purchased and the contact discovered later that the heater was inoperable. The vehicle was returned to the dealer, who diagnosed the vehicle and determined that the actuator and heater core had failed and might cause engine failure. The contact was informed that the heater core and actuator needed to be replaced. The contact stated that while researching, the contact learned that the engine and heater core were known to fail. The vehicle was not repaired. The manufacturer was informed about the failure. The failure mileage was 86,000.
- Billings, MT, USA
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- Billings, MT, USA