This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Escape. While the contact-??s daughter was driving 65 MPH, the driver's side rear control arm fractured and detached. The contact stated that the failure occurred when the vehicle drove over a mild bump on the road, causing the entire driver's side rear wheel to detach from the vehicle. In addition, the contact stated that his 1-year-old grandchild was an occupant of the vehicle and was seated in the rear seat when the failure occurred. The contact stated that the daughter was able to safely drive the vehicle to a nearby Midas, where the technician stated that they did not know how the contact's daughter was able to drive the vehicle in the defective condition. The technician informed the contact that when the vehicle arrived at the shop, the driver's side rear wheel was dangling and flopping, and the rear of the vehicle was fishtailing. The contact was informed that the driver's side rear control arm had fractured in half and detached from the vehicle. The contact was informed that the driver's side rear control arm needed to be replaced. The vehicle was repaired. In addition, the contact was given the detached rear driver's control arm. The contact stated that the driver's rear control arm had a crack, which indicated a previous failure. The contact stated that the failure could have caused injuries and needed to be addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. The VIN was unavailable.
I have to replace the rear trailing arm bushings, it is pulling out of the arm. I have 49k in mileage and do not drive off road. I think this was a bad part when built or installed incorrectly for this to happen. I am [XXX] old never have I had never had to repair anything like this before on any of my vehicles. I took my car in for a oil change at ford Ciocca in Flemington and was told I need back brakes rotor and rear trailing arm. I replaced the brakes and rotor and they had to order the part for this bushing 833 dollar for part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Milford, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- West Bloomfield, MI, USA