This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact-??s daughter owned a 2021 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the coolant warning light illuminated. As the contact's daughter began to pull over, she began to lose control of the vehicle as a black smoke started coming from the engine. The vehicle caught on fire once the contact's daughter had exited the vehicle. The fire department arrived at the scene and was able to extinguish the fire. A fire report was filed. There was no injury reported. Due to the failure, the vehicle was initially towed to a tow yard however, the current location of the vehicle was unknown. The contact's daughter notified the dealer of the failure and a week later and she was informed that an investigation would be started. The manufacturer was not notified of the failure. The vehicle was destroyed. The failure mileage was unknown.
- New Bavaria, OH, USA
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- New Bavaria, OH, USA