This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact rented a 2023 Ford Escape. The contact stated that while driving at about 20 MPH and driving over a railroad track, the hood of the vehicle opened abruptly and struck the windshield. The contact lost visibility and went through an intersection before coming to a complete stop. The contact made the rental company aware and was informed that they could not diagnose the issue. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Aliquippa, PA, USA
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- Aliquippa, PA, USA