Is your defective Ford Escape actually a LEMON?

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During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.

Air Bags — Frontal
Electrical System — Instrument Cluster/Panel

Summary
Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Actions
Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
Documents (3)

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Date Announced
NOV 08, 2024
Vehicles Affected
15
Ford Recall #
24C38
NHTSA Campaign #
24V850000
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