really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
101,723 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Expedition seat belts / air bags problems

seat belts / air bags problem

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2004 Ford Expedition Owner Comments

problem #4

Sep 182016


  • 139,000 miles


The vehicle was involved in a major front-end accident which the driver suffered a significant injury and was ejected from the vehicle. The airbags failed to deploy, and the seatbelt latch neglected to keep the driver from being ejected from the vehicle. The driver lost control of the vehicle on a city street and collided with a power pole and then a signal pole. Upon head-on collision with the signal pole, the vehicle came to a stop but the airbags never deployed and the seat belt latch failed to keep the driver in the vehicle. The driver was ejected from the vehicle and suffered major injury.

- Bakersfield, CA, USA

problem #3

Jun 232010


  • 220,000 miles
The contact owns a 2004 Ford Expedition. While driving approximately 50 mph on June 23, 2010, a vehicle failed to yield the right of way and crashed into the left side of the contacts front end of the vehicle. The drivers frontal air bag failed to deploy, and the seat belt failed to restrain the driver; however, the passenger frontal air bag deployed. The contact sustained injuries to the chest and back. A passenger in the other vehicle was also injured. The insurance company confirmed that the vehicle was destroyed. The vehicle was towed to an auction lot. The memphis police report number was 10457802. The manufacturer also filed report 0503361760. The failure and current mileages were 220,000.

- Dyersburg , TN, USA

problem #2

Jan 011998


  • miles
Seat belt not working.

- Escondido, CA, USA

problem #1

Dec 282006

Expedition 4WD 8-cyl

  • Automatic transmission
  • 47,893 miles
The contact owns a 2004 Ford Expedition. During two crashes at 35 mph, the harness on the middle row captain chair's seat belt did not protect the occupant. The occupant went forward and struck the back of the front seat. A police report was filed. The dealer stated that the vehicle was out of warranty. The purchase date was unknown. The current mileage was approximately 65,000 and failure mileage was approximately 47,893.

- Highlands Ranch, CO, USA

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