Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The NHTSA complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation in June 2012 but hasn't reached a decision about a recall yet. In the meantime, buyers beware.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer wheels / hubs problems

wheels / hubs problem

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2011 Ford Explorer Owner Comments

problem #1

Feb 152012

Explorer 6-cyl

  • 22,000 miles


Purchased this vehicle for my wife a little over a year ago. At first everything was fine but then at about four months we started having issues with the window not rolling up. The dealer took care of that issue with no problems. Then we take it in for the scheduled maintenance (oil change/tire rotation) & our tires had inside cupping in which the dealer does nothing about & still have not. At around 22K miles my wife notices the vehicle starting to jerk when stopped or moving. Over the past 8K miles this gets worse & gets to where the vehicle has stalled out numerous times (still or moving). I have made an appointment with the dealer to resolve this issue. Not sure the cause yet.

- Leesville, LA, USA

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