Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The NHTSA complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation in June 2012 but hasn't reached a decision about a recall yet. In the meantime, buyers beware.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,643 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer wheels / hubs problems

wheels / hubs problem

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2011 Ford Explorer Owner Comments

problem #3

Nov 032013


  • 53,000 miles


I was getting ready to turn into the parking lot.. when 2 sets of lights came on..the system indicators came up.. one indicating the power steering error and another indicating the power steering locked... then the steering wheel became very hard to turn.. making so very hard to turn into a parking space.. someone had to push me into the parking lot out of the way.. later to call Ford dealership doesn't want to assist me with this problem... I drive a 2011 Ford Explorer.. the car is 2 years old. I reviewed other concerns of this matter.. is there a recall...

- Charlotte , NC, USA

problem #2

Aug 042013

Explorer 6-cyl

  • 35,928 miles
I was traveling at 40 mph on a busy city street when all of the sudden I heard a warning bing sound and saw the power steering fault and all terrain management failure warnings on my instrument panel. Lost total ability to steer the vehicle and had to put on emergency lights, stop on side of the road, turn the vehicle off and on (hoping that it would reset and resolve the issue) and doing this cleared the warnings and I was able to steer again. However, two days later the problem happened again after starting the vehicle in a parking lot and before starting to back out of the parking space. Once again turning the vehicle off and on again reset the warning and regained steering ability again.

- Madison Heights, MI, USA

problem #1

Feb 202011


  • 84,000 miles
2003 Ford Explorer XLT wheel bearing hubs are bad and is a on going issue.

- Midway Park, NC, USA

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