This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving 35mph and rear left toe link snapped causing the car to swerve into another car. There is a recall on it from Ford but I do not have any outstanding recalls.
Left side rear suspension toe link fracture in my car ocurred when the car was in service on a highway! after the failure mode ocurred, we lost the control of the car and we front crashed against a truck. Fortunatelly a fatality does not ocurred but it was closed, only body injuries and a lost car. This failure mode has a recall and campaign under the number 20V675000, Ford dealer in Mexico does not wants to take full resposibilty over the catastrofic failure and defects coming from the oem! they just rejected my claim. I need help on this issue asap. This unit was sold in Mexico, we placed a report with Ford Mexico but they rejected, and his argument was that the failure already ocurred and they are not responsible now! dealer said the same. This is serious and safety issue due to a defective part was placed by Ford and passed as an ""ok" part, many lifes are in risk now!!! and they just said is not their issue. Consumer stated there have been 8 recalls submitted to nhsta related to this vehicle so far.
- Elkhart, IN, USA
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- Shorewood, IL, USA