The contact owns a 2020 Ford Explorer. The contact stated while driving 40 MPH, there were exhaust fumes inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer and a diagnostic was performed. The dealer stated there were 2 cracks in the exhaust system, causing the exhaust to enter the cabin of the vehicle. The dealer also stated that both flex pipes needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,000.

- Star, ID, USA

The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the odor of exhaust fumes was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the exhaust flex pipe had cracked and needed to be replaced. The vehicle was not yet repaired. Also, while driving at various speeds the vehicle inadvertently shut off. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.

- Marriottsville, MD, USA

The contact owns a 2020 Ford Explorer. The contact stated while driving 65-70 MPH, the engine was running abnormally loud. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that a bolt had loosened, leading to corrosion and a hole in the exhaust pipe. The dealer informed the contact that the failure was due to the elements, and that the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 55,000.

- Hamilton, OH, USA

The contact owns a 2020 Ford Explorer. The contact stated that upon rapid acceleration at various speeds, exhaust fumes from the tailpipes would enter the cabin of the vehicle. The contact also stated that after heavy rains, water-filled the spare tire compartment located in the rear of the vehicle. One day while his wife was driving and coming to a complete stop, the water spilled out of the compartment and flooded the cabin floor of the vehicle. Once the contact discovered where the water was located, he vacuumed up nearly four gallons of water out of the spare tire compartment. As a result of the internal water intrusion, there were several electrical failures. The forward collision warning light would illuminate on the instrument panel without any vehicles in near proximity. The contact also stated that his wife received multiple alerts on her phone through the Ford app that an intruder had attempted to open the tailgate however, each alert was a false alarm. The contact had taken the vehicle to a dealer where the service manager agreed to have the vehicle thoroughly inspected. The vehicle remained in the possession of the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.

- Port Charlotte, FL, USA