TSB List for the 2020 Ford Explorer

Technical Service Bulletins (TSBs) for the 2020 Explorer are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SERVICE BRAKES, HYDRAULIC
  • PARKING BRAKE
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
  • FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM: SOFTWARE
  • VISIBILITY
  • VISIBILITY:GLASS, SIDE/REAR
  • STRUCTURE
  • LATCHES/LOCKS/LINKAGES
  • LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
  • SEATS
  • FORWARD COLLISION AVOIDANCE
  • BACK OVER PREVENTION
  • BACK OVER PREVENTION: CAMERA SYSTEM
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT ADAPTIVE
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • STEERING

    • TSB #SSM 49172

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180390

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on 07-Nov-2019 and through 04-Aug-2020 may exhibit a lack of power steering assist at initial engine start-up with diagnostic trouble code (DTC) C102D stored in the ... Read More »

    • TSB #SSM 48900

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10176948

      Some 2020 Explorer vehicles equipped with a leather wrapped steering wheel may exhibit the leather covering becoming untucked or separating from the steering wheel. The leather may be able to be re-adhered to the steering wheel. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 49042

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177885

      Some 2020 Explorer/Aviator vehicles built on or before 15Jul-2020 may exhibit a perceived soft/low brake pedal at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    • TSB #SSM 49011

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177713

      Some 2020 Explorer/Aviator vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or reduced pedal travel when the transmission is initially placed in gear with no diagnostic trouble codes (DTCs) stored in the anti-lock ... Read More »

    • TSB #SSM 49000

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177707

      Some 2020 Explorer PHEV vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or reduced pedal travel when the transmission is initially placed in gear with no diagnostic trouble codes (DTCs) stored in the anti-lock brake ... Read More »

    • TSB #SSM 48969

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177701

      Some 2020 Explorer/Aviator vehicles may exhibit a perceived lack of power brake assist or extended brake pedal travel at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    • TSB #19B28

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168823

      NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 19B28 Certain 2020 Model Year Explorer ST Vehicles - Shipped w/o Performance Brake Package Read More »

    PARKING BRAKE

    • TSB #TSB 20-2291

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179156

      This article supersedes TSB 20-2135 to correct the Service Procedure. Some 2020 Explorer/Aviator/Corsair vehicles built on or before 23-Jul-2020 may inadvertently activate the reverse braking assist system while backing up. Read More »

    ENGINE (PWS)

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49042

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177885

      Some 2020 Explorer/Aviator vehicles built on or before 15Jul-2020 may exhibit a perceived soft/low brake pedal at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #TSB 20-2299

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180334

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C or P179D stored in the powertrain ... Read More »

    • TSB #TSB 20-2282

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179152

      Some 2020 Explorer/Aviator vehicles may exhibit a rattle type noise originating from the exhaust flexible pipe. This may be due to the natural harmonic frequency of the pipe. Read More »

    • TSB #SSM 49104

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179176

      Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. Read More »

    • TSB #TSB 20-2249

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10178050

      Some 2020 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L Hybrid engine and built on or before 17-Jul-2020 may exhibit a harsh shift, a harsh engagement to DRIVE and/or REVERSE and/or a buck/jerk/hesitation condition at ... Read More »

    • TSB #SSM 49004

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177711

      Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, P0118, ... Read More »

    • TSB #TSB 20-2217

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177122

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 02-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243. Read More »

    • TSB #SSM 48807

      Date Announced:
      MAY 08, 2020
      NHTSA ID:
      #10176110

      Some 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel ... Read More »

    • TSB #20B19

      Date Announced:
      APR 27, 2020
      NHTSA ID:
      #10174385

      Some of the affected vehicles may be stuck in low gear after first staring the engine, the transmission may exhibit harsh shifting and hesitation. As a customer continues to drive, the vehicle may default to fourth gear. Read More »

    • TSB #19B24

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10167304

      NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24 Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2. Read More »

    • TSB #19B24-A

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10165692

      Advance Notice NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24: Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #TSB 20-2220

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177124

      Some 2020 Explorer/Aviator vehicles may exhibit a rattle type noise originating from the exhaust flexible pipe. This may be due to the natural harmonic frequency of the pipe. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SSM 48791

      Date Announced:
      MAY 04, 2020
      NHTSA ID:
      #10176091

      Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit slow fuel fill, premature shut off, and/or spit back during refueling. Read More »

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

    • TSB #SSM 48807

      Date Announced:
      MAY 08, 2020
      NHTSA ID:
      #10176110

      Some 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel ... Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #TSB 20-2252

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179115

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost/3.3L Duratec engine and a rotary gear shift knob built on or before 14-Jul-2020 may exhibit slow fuel fill, premature fuel nozzle shut off, and/or spit back during refueling with ... Read More »

    POWER TRAIN

    • TSB #20B34

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180399

      In some of the affected vehicles, a leak in the transmission oil cooler may occur due to a crack developing near the oil cooler line fittings. Read More »

    • TSB #TSB 20-2305

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180336

      This article supersedes TSB 20-2107 to update the Part List. Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. Read More »

    • TSB #SSM 49045

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179311

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with all-wheel drive (AWD) and built on or before 15-Jul-2020 may exhibit various warning/fault indicators with diagnostic trouble codes (DTCs) C006A:74 and/or P166E ... Read More »

    • TSB #TSB 20-2246

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10178049

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 14-Jul-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0299. Read More »

    • TSB #SSM 49002

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177709

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 10-Jan-2020 may exhibit various transmission concerns requiring either disassembly and repair or complete transmission replacement. Read More »

    • TSB #TSB 20-2107

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177855

      Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. Read More »

    • TSB #TSB 20-2217

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177122

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 02-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243. Read More »

    • TSB #20B19

      Date Announced:
      APR 27, 2020
      NHTSA ID:
      #10174385

      Some of the affected vehicles may be stuck in low gear after first staring the engine, the transmission may exhibit harsh shifting and hesitation. As a customer continues to drive, the vehicle may default to fourth gear. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 48790

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176007

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R80 MHT automatic transmission and with less than 100 miles may exhibit a transmission fluid leak that appears to be coming from between the hybrid drive ... Read More »

    ELECTRICAL SYSTEM

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49084

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179334

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49066

      Date Announced:
      AUG 11, 2020
      NHTSA ID:
      #10179330

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. Read More »

    • TSB #TSB 20-2252

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179115

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost/3.3L Duratec engine and a rotary gear shift knob built on or before 14-Jul-2020 may exhibit slow fuel fill, premature fuel nozzle shut off, and/or spit back during refueling with ... Read More »

    • TSB #SSM 49032

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177876

      Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely ... Read More »

    • TSB #SSM 49015

      Date Announced:
      JUL 23, 2020
      NHTSA ID:
      #10177714

      Some 2020 Explorer/Aviator vehicles built on or before 17-Feb-2020 may exhibit an intermittent partial opening of the power liftgate and/or false activation of the anti-theft alarm with diagnostic trouble codes (DTCs) B144D, B144E, B1555 ... Read More »

    • TSB #SSM 48961

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10177695

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 22-June-2020 may exhibit a Front Camera Fault message and/or Collision Warning Not Available message with diagnostic trouble code (DTC) U3000:49 stored in ... Read More »

    • TSB #SSM 48916

      Date Announced:
      JUN 22, 2020
      NHTSA ID:
      #10177033

      Some 2020 Escape/Corsair/Explorer/Aviator vehicles may have diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM). This DTC will not cause observable conditions or warning indicators for the customer. Read More »

    • TSB #SSM 48910

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177040

      Some 2020 Police Interceptor Utility vehicles that had dark car mode enabled or disabled with FDRS on or before 21-May-2020 may have inadvertently had the remote keyless entry (RKE) transmitters disabled. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48833

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176119

      Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. Read More »

    • TSB #SSM 48468

      Date Announced:
      JAN 20, 2020
      NHTSA ID:
      #10170929

      Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. Read More »

    • TSB #SSM 48383

      Date Announced:
      DEC 06, 2019
      NHTSA ID:
      #10169913

      Some 2020 Explorer, Aviator, Ecosport, Mustang, Escape or Corsair may have a symptom of no ability to schedule a remote start event using the Fordpass or Lincolnway app. This may be due to the current level SYNC software installed. Read More »

    • TSB #SSM 48364

      Date Announced:
      NOV 28, 2019
      NHTSA ID:
      #10168817

      Some 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator vehicles equipped with a family entertainment system may experience an issue where the audio not synchronized with the video display when using the vehicle ... Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM 49128

      Date Announced:
      AUG 26, 2020
      NHTSA ID:
      #10179189

      Some 2020 Explorer/Police Interceptor Utility vehicles equipped with SYNC built on or before 30-Aug-2019 may exhibit a discharged battery/no crank condition. Read More »

    • TSB #SSM 49042

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177885

      Some 2020 Explorer/Aviator vehicles built on or before 15Jul-2020 may exhibit a perceived soft/low brake pedal at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    • TSB #TSB 20-2217

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177122

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 02-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243. Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    STRUCTURE

    • TSB #TSB 20-2233

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177863

      This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »

    • TSB #SSM 48983

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177702

      Some 2020 Explorer/Police Interceptor vehicles built on or after 14-Nov-2019 may not be equipped with an installation point behind the front fascia to mount a front recovery hook. The installation point was deleted as a running change. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #TSB 20-2245

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10178010

      Some 2020 Police Interceptor Utility vehicles built on or before 21-Apr-2020 may exhibit inoperative manual rear door locks. This may be due to the manual rear door lock cable becoming dislodged from the rear door. Read More »

    LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

    • TSB #SSM 49015

      Date Announced:
      JUL 23, 2020
      NHTSA ID:
      #10177714

      Some 2020 Explorer/Aviator vehicles built on or before 17-Feb-2020 may exhibit an intermittent partial opening of the power liftgate and/or false activation of the anti-theft alarm with diagnostic trouble codes (DTCs) B144D, B144E, B1555 ... Read More »

    SEATS

    • TSB #SSM 49107

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179179

      Some 2020 Explorer/Aviator vehicles built on or before 04-Sep-2019 equipped with memory seats may exhibit the driver front seat moving forward during easy entry/exit operation when the vehicle is turned off. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SSM 48817

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10176115

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a Front Camera Fault message and/or Collision Warning Not Available message with diagnostic trouble code (DTC) U3000:49 stored in the image processing module A ... Read More »

    BACK OVER PREVENTION

    • TSB #SSM 49032

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177876

      Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely ... Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    EQUIPMENT

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49066

      Date Announced:
      AUG 11, 2020
      NHTSA ID:
      #10179330

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. Read More »

    • TSB #SSM 49058

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179317

      Some 2020 Explorer vehicles built on or before 01-Dec-2019 may exhibit heating, ventilation and air conditioning (HVAC) airflow or temperature not operating as commanded. Read More »

    • TSB #SSM 49032

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177876

      Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely ... Read More »

    • TSB #SSM 48917

      Date Announced:
      JUN 22, 2020
      NHTSA ID:
      #10177032

      Some 2020 Explorer/Aviator vehicles may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC accessory protocol interface module ... Read More »

    • TSB #SSM 48910

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177040

      Some 2020 Police Interceptor Utility vehicles that had dark car mode enabled or disabled with FDRS on or before 21-May-2020 may have inadvertently had the remote keyless entry (RKE) transmitters disabled. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48364

      Date Announced:
      NOV 28, 2019
      NHTSA ID:
      #10168817

      Some 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator vehicles equipped with a family entertainment system may experience an issue where the audio not synchronized with the video display when using the vehicle ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 48864

      Date Announced:
      JUN 02, 2020
      NHTSA ID:
      #10176933

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Read More »

    EQUIPMENT ADAPTIVE

    • TSB #SSM 48900

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10176948

      Some 2020 Explorer vehicles equipped with a leather wrapped steering wheel may exhibit the leather covering becoming untucked or separating from the steering wheel. The leather may be able to be re-adhered to the steering wheel. Read More »

    • TSB #SSM 48790

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176007

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R80 MHT automatic transmission and with less than 100 miles may exhibit a transmission fluid leak that appears to be coming from between the hybrid drive ... Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

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